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WakeMed Raleigh Campus

WakeMed Raleigh Campus is a medical facility located in Raleigh, NC. This hospital has been recognized for Outpatient Joint Replacement Excellence Award™.

72%

Patient Experience Rating

7% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2023)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Death following a serious complication after surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery

1 rating was better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

Worse than Expected

Hip Replacement

In Hospital

Worse than Expected

Hip Fracture Treatment

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

Worse than Expected

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10

6% higher than the national average

72%

Would definitely recommend

7% higher than the national average

WakeMed Raleigh Campus

National Average

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%75%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%57%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%76%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%58%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

WakeMed Raleigh Campus

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%67%

Providers

Provider Reviews

I had a great experience with Dr. Son. She is incredibly thorough, takes the time to listen to my concerns, and truly addresses my needs. I felt heard and well cared for throughout the entire visit. She’s a fantastic physician, and I’m grateful to be under her care.

May 02 2025

Review for Dr. Son

Did a great job on TKR in 2019 with zero complications. He will be replacing the left knee shortly.

May 02 2025

Review for Dr. Summers

Expert in his field and wants to do what is best for patient. Amazing care team.

May 02 2025

Review for Dr. Nwoko

My experience with Raleigh Neurosurgery clinic was outstanding. I was initially referred to Dr. Bursed, who was honest about his limited experience with meningioma tumors and referred me to his colleague, Dr Laith Khoury. That honesty meant a lot. From the moment I met Dr. Khoury,, my fears and...

May 02 2025

Review for Dr. Khoury

Very personable. Listens to patient feedback. Takes the time to do thorough exam. Not just in and out like some doctors. Excellent doctor to see for hand issues.

May 01 2025

Review for Dr. Carpenter

Location

WakeMed Raleigh Campus

3000 New Bern Ave, Raleigh NC 27610

CallDirections

(919) 350-8000

Frequently Asked Questions

Where is WakeMed Raleigh Campus located?

WakeMed Raleigh Campus is located at 3000 New Bern Ave, Raleigh, NC 27610. Find other locations and directions on Healthgrades.

Has WakeMed Raleigh Campus won any recent awards from Healthgrades?

Yes, WakeMed Raleigh Campus has been awarded with Outpatient Joint Replacement Excellence Award™ in the past two years.

Is WakeMed Raleigh Campus highly rated with patients?

72% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does WakeMed Raleigh Campus score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at WakeMed Raleigh Campus?

Phone number, appointment information, and directions can be found on Healthgrades WakeMed Raleigh Campus profile..

How does WakeMed Raleigh Campus rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

3000 New Bern Ave

Raleigh, NC 27610

Directions

(919) 350-8000