Dr. Amy Polster, MD

Cost to much, Bad advice about recovery and didn't even do what I went there for.

Dr. Polster is AMAZING! My entire family has seen her for many years and have been very pleased with her services!

When she was at Apex in Hudson, was misdiagnosed, no biopsy. Did not seem to care. Went to another dermo and had a biopsy, and recieved completely different diagnosis.

Had my first and last appointment with Dr Polster at the Hudson Apex Office. She was VERY rushed during my appointment, and was not listening to my questions/concerns. I completely understand masks are necessary during this time of COVID, but the area of concern on my face is covered by my mask. Dr Polster had me pull aside my mask (not remove it), barely looked at my face, and insisted I put my mask back in the original position. I left the appointment feeling unsettled that a proper exam did not take place, my questions were not answered, and all my concerns were not addressed. I did make a follow up appointment that I later cancelled, because I was concerned I would not be receiving the best treatment for my situation. I found another provider.

I had my first appointment today with Dr. Polster in Hudson and will not be returning. Before my appointment, I was asked if I could move my appointment from 3:15pm to 3:00pm because Dr. Polster had to leave at 3:30pm. I was available at 3pm, so I took that appointment. After I accepted the earlier appointment, I started to get nervous that my time with Dr. Polster would be rushed. When I arrived to my appointment, the staff was friendly and helpful. When Dr. Polster came in she was kind and friendly. However she rushed through the appointment. She looked me over in 5-10 minutes and was done. She gave me her diagnosis and a prescription, then left. I know I should have spoken up at the appointment, but I felt my concerns would have been brushed off. Therefore I kept quiet. After my appointment, I called the office and left a message.I hope to hear back from them tomorrow, so I can express my concerns. Each time I’ve called, I’ve gotten voicemail. I will keep reaching out if needed. Ove

She spent less than 3 minutes with me and charged a huge fee. I was promised at setting up the appt that she could take off the mole that was causing discomfort. She said I would need to come back in a months time and she would only take off enough to be tested. Left feeling very unsatistied with her service as I felt she didn't take the time to hear me about my concerns. A month later, our apt was cancelled because "she won't be in the office". Awesome- thanks for wasting my time and money.