Dr. Andrew Francis, MD

Vitreoretinal Disease & Surgery*MaleAge 43

Vitreoretinal Disease & Surgery*

Dr. Andrew Francis, MD is a vitreoretinal disease specialist in Addison, IL and has over 10 years of experience in the medical field. He graduated from Boston University Chobanian & Avedisian School of Medicine in 2012. He is affiliated with medical facilities such as UChicago Medicine AdventHealth Glenoaks and Saint Alexius Medical Center. He is accepting new patients.

Dr. Andrew Francis, MD

Practice

303 W Lake St Ste 303 Addison, IL 60101

Accepting new patients

At a Glance

  • Area of Expertise
    Dr. Francis specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews

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Dr. Francis' Reviews

Likelihood to recommend Dr. Francis

4.9
28 ratings, 27 with a written review
5 star
96%
96%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
4%
4%

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Excellent Surgeon/compassionate bedside manner
Dr. Francis is a highly skilled surgeon and has personal compassion for patients. We highly recommend him as you will received professional & excellent care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
BarbaraO – Sep 28, 2022
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I like the services I have received for my eye. Dr. Francis has a great bed side manner, explains things very well and is very thorough. I'm very satisfied with the quality of service.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Blake G. – Jun 05, 2021
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I'm very happy with Dr. Francis, he is very good at what he does and has a great bed side manner. Dr. Francis is always willing to accommodate you and the front office staff is very frienly
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Maria U. – Jun 04, 2021
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I'm very happy with the service that Dr. Francis provided and the front office staff is very friendly.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Robert S. – Jun 04, 2021
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I was very satisfied with Dr. Francis, the front office staff is very friendly and welcoming. Without a doubt I will refer my family and friends.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Adam R. – Jun 04, 2021
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I'm highly satisfied with Dr. Francis, I've been seeing him for almost two years. The front office staff is very friendly I would highly recommend Dr. Francis to family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Claire R. – Jun 04, 2021
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Mi visita con el Dr. Francis fue muy agradable y una experiencia muy buena. La recepcionista me atendio muy graciosamente, no tuve que esperar mucho para que me viera el doctor, en si mi visita me fue muy bien.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Carmen R. – Jun 04, 2021
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Dr. Francis is a really good doctor, and front desk staff is also very friendly and welcoming.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ludovico T. – Jun 04, 2021
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I was highly satisfied with Dr. Francis I can not say enough good things about him. Everything went very smoothly everyone was nice. The front office staff is very friendly everything is very neat and clean.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Shirley L. – Jun 04, 2021
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Me gusto como me trato el Dr. Francis y las recepcionistas fueron muy amables. Me gusto tanto que hice sita para mi esposo.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
What could be improved
No results
Helpful
Gudalupe S. – Jun 03, 2021
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Dr. Francis is awesome and is very patient. I love going to him he is very thorough and the front desk staff is very friendly and welcoming.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
Helpful
Norma C. – Jun 03, 2021
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El doctor es muy amable igual que la recepcionista y mi espera no fue muy tardada. Recomendaria a mis familiares y amigos con el Dr. Francis.
What went well
  • Office environment
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Maria Hernandez Adeame – Jun 03, 2021
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Dr. Francis style is very reasurring made me feel comfortable.
What went well
No results
What could be improved
No results
Helpful
Silvia E. – Jun 03, 2021
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The doctor was very professional , took his time. Made sure all my questions were answered. I would recommend !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Fantastic Experience ! – Feb 06, 2021
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I had Dr. Francis take care of my eyes at NorthShore and when he left I went all the way out to Addison to continue my care with him. I have great confidence in his care.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Gerry W. – Nov 11, 2020
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Dr. Francis has been my mom's doctor for well over a year and he has been great at explaining what is going on. And most importantly, giving her shots in the eye, which can be very scary. His bedside manner is incredible and he always makes sure she is not uncomfortable in any way, which is the most important thing. It means the world to me that she is getting such excellent care. My mom has been getting these shots for a year and willingly goes back every time. Sometimes after he gives the shot, she will say "Oh, you did it already?" We have been so grateful to have him as our doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Meg – Oct 03, 2020
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I came to Dr. Francis a while back because I was having problems with my eyes and detached retinas in both eyes. He treated me in a very professional manner and was very upfront. He explained everything in a way that I could understand. 100% 5-star satisfaction.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John B – Sep 15, 2020
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He was very nice and was thoughtful enough to accommodate me for a visit when I was accompanying someone else for an appointment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Rita K. – Sep 15, 2020
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I was very impressed with Dr. Francis's knowledge and patience. He explained everything in a way that I understood it. I was amazed at everything that he does. He was very kind and gentle yet very professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Patricia T. – Sep 15, 2020
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Dr Francis performed retinal detachment surgery on my eye. He was very thorough in his diagnosis and his diagnostic equipment is new and up to date. He explained things for me in a easy to understand manner and was very receptive with my questions. I was apprehensive about the surgery on my eye and he made me feel at ease. I have never had a procedure on my eye before and he made me feel very comfortable. You take your vision for granted and I would definitely refer to Dr Francis to anyone I know because he is easy to work with and put my fears at ease.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Frank S – Sep 10, 2020
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About Me

care philosophy

I am dedicated to providing all of my patients with the highest quality medical care possible. 

biography

Dr. Francis graduated from Boston University School of Medicine in 2012 and completed his residency in ophthalmology at the University of Illinois at Chicago in 2016. He completed a 2-year advanced fellowship in medical and surgical retina disease...read more
  • Vitreoretinal Disease & Surgery

  • Ophthalmology

  • Ocular Oncology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of California San Francisco|university Of California, San Francisco Hospital

    Fellowship Hospital, 2018
  • University Of California, San Francisco Hospital

    Fellowship Hospital, 2018
  • University Of California San Francisco

    Fellowship Hospital, 2018
  • Illinois Eye & Ear Infirmary

    Residency Hospital, 2016
  • Illinois Eye & Ear Infirmary|university Of Illinois Eye And Ear Infirmary

    Residency Hospital, 2016
  • University Of Illinois Eye And Ear Infirmary

    Residency Hospital, 2016
  • Caritas Carney Hospital

    Internship Hospital, 2013
  • Caritas Carney Hospital|carney Hospital|carney Hospital University Of Boston

    Internship Hospital, 2013
  • Carney Hospital

    Internship Hospital, 2013
  • Carney Hospital University Of Boston

    Internship Hospital, 2013
  • Boston University Chobanian & Avedisian School Of Medicine

    Medical School, 2012
  • University Of California At Berkeley

    Undergraduate School, 2005
  • University Of Chicago Booth School Of Business

American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Chicagoland Advanced Retina Care LTD.303 W Lake St Ste 303 Addison, IL 60101
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: 8:00am - 12:00pm
    • Sun: closed
  • Directions
Digestive Health Services SC3825 Highland Ave Downers Grove, IL 60515
2

Practice

UChicago Medicine AdventHealth Hinsdale120 N Oak St Hinsdale, IL 60521
3

Practice

Thorek Memorial Hospital850 W Irving Park Rd Chicago, IL 60613
4

Affiliated Hospitals

  • Thorek Memorial Hospital

    850 W Irving Park Rd
    Chicago, IL 60613

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • Saint Alexius Medical Center

    1555 N Barrington Rd
    Hoffman Estates, IL 60169
    Recipient of 15
    hospital awards

    America's 250 Best Hospitals Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    72%
    Patients said that nurses always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
  • UChicago Medicine AdventHealth Glenoaks

    701 Winthrop Ave
    Glendale Heights, IL 60139
    Recipient of 2
    hospital awards

    Patient Safety Excellence Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    70%
    Patients said that nurses always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality