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Dr. Andrew Stein, MD
Orthopedic Hand Surgery*
35+ years of experience
Dr. Andrew Stein, MD is an orthopedic hand surgeon in San Leandro, CA and has over 35 years of experience in the medical field. He graduated from Albert Einstein College of Medicine in 1985. He is affiliated with medical facilities such as Santa Clara Valley Medical Center and Alameda Hospital. He is accepting new patients.
4.3 Star Rating
Based on 52 reviews 4.3 Star Rating (52 reviews)
Practice
13690 E 14th St Ste 200 San Leandro, CA 94578Make an Appointment
Hospital Highlight
Dr. Stein is affiliated with UW Medical Center-Montlake Seattle, a highly rated hospital.
At a Glance
- Areas of Expertise
- Explains Conditions Well
- Practices at Top Hospital
- Hospital Satisfaction
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Dr. Stein's Reviews
Likelihood to recommend Dr. Stein
4.3
52 ratings, 28 with a written review
| 5 star | 77% | 77% |
| 4 star | 4% | 4% |
| 3 star | 4% | 4% |
| 2 star | 0% | 0% |
| 1 star | 15% | 15% |
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Excellent.
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Ken G. – Sep 08, 2023
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#1 Hand Expert In Bay Area
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
T kujore – Aug 16, 2023
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Dr Stein has treated 4 of my family members prior to treating me and agree with all of them that he is one of the best surgeons I have ever encountered. I had bilateral carpal tunnel release using minimum open technique. My incisions are tiny and I was back at work the next day! His years of experience really show, and in my book, experience goes a very long way when selecting a surgeon. I love how direct and upfront he is...he's my doctor, not my friend after all. I want honesty, not sugar coated answers. I hope you don't need surgery, but if you do, make sure you use Dr. Andrew Stein in San Leandro.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Feb 19, 2021
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I had a bad experience with this doctor. I developed a problem and he dismissed me as a patient.
What went well
No results
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
2 others found this helpful
Helpful
Feb 11, 2021
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I visited Dr. Stein yesterday, he. Is a friendly, knowledgeable & trustworthy doctor.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
Helpful
Timothy Chang in Castro Valley, CA – Jan 30, 2020
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Dr. Stein was very pleasant and made me very comfortable about my surgery and was very efficient, quick and within few weeks I completely recovered! Thanks Dr. Stein!
What went well
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 28, 2019
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Dr Stein fixed a very complicated hand and wrist injury with plates and pins from a roll over Jeep. The last surgery he did was in 2010. I get yearly xrays to make sure everything is in place. My current doctor was shocked. He told me I should send him flowers and a thank you card. Apparently I should have no function at all, and despite the pain from the cold weather here on the east coast, it works perfectly.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Nov 12, 2019
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Dr. Stein is fantastic at what he does. Another doctor had worked on my wrist and really made a mess of it. Fortunately, in the nick of time, I found Dr. Stein and he was able to correct the botched job of the previous doctor, Not only that but Dr. Stein and his nurse Jenn are both wonderful to work with. Kudos and thanks to you both.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Brenda – Aug 01, 2019
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During my initial consultation, both Dr. Stein and his P.A. Jennifer were attentive, professional, and straightforward in their approach to my condition. I feel confident that the recommended surgery for my condition will be undertaken with great skill and care for my health.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 20, 2019
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My experience with Dr. Stein was the best and most educational appointment i have ever had. He goes above and beyond to teach you and give you the proper care needed. I really enjoy him.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Olga sanders in Alameda, CA – Oct 04, 2018
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Really great professional service. Dr. Stein was very personable and debunked all the info I thought I should be doing to help my wrist heal. He immediately knew what was wrong based on my symptoms and educated me on the process of recovery. Very thankful and glad I visited him!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Shaina in Alameda, CA – May 17, 2018
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I saw Dr. Stein for Dupuytren's Contracture in my left hand. When Dr. Stein suggested surgery, it wasn't much of a choice for me, given the debilitating condition. The surgery went very well. When the bandage and splint came off, 10 days later, I was greatly astonished about the minimal amount of incision. I am very satisfied with the progression of the healing, the regaining of function in my left hand, and the allover treatment received by Dr. Stein and his staff.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Peter Sackmann in Castro Valley, CA – Jan 17, 2018
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I have been a patient of Dr. Stein for several years. I have had several successful surgeries by him as well. He is professional, personable, empathetic and very proficient in his care. The office staff and assistants are also very good.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
C White in SAN LEANDRO – Dec 10, 2017
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Dr. Stein is all about his patient and their well being. He takes the time to make sure his patient understands the problem at hand the procedures needed.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Glafira Garzon in Oakland, CA – Dec 01, 2017
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Dr. Stein performed 4 surgeries on me in 1997. Bilateral carpal tunnel and ulnar nerve transposition bilaterally. I would trust him to work on me again. I write this now in 2017 because I am in need of evaluation of a new injury to my shoulder and I don't want anyone else .
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Loretta Klinker in Redding, CA – Aug 26, 2017
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Very good doctor good explanation good attitude from doctor and staff. I recommend Dr. Stein Thank you
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Patricia perez in Hayward, CA – Aug 18, 2017
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Andrew Stein fixed my cubital tunnel syndrome. He, his Physician Assistant Jennifer Schofield, and his office staff are very friendly and easy to work with.
I developed symptoms of left cubital tunnel syndrome in 2011. The symptoms were misdiagnosed by a general practitioner. When I finally went to an orthopedic surgeon at Kaiser in 2015, he didn't recommend surgery. Thank goodness I knew about Andrew Stein through my mother's workman's comp. He recommended surgery for my left arm in 2015. I ha
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Marie Bartholdi in Albuquerque, NM – Jun 01, 2017
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I'll be honest when I first heard about Dr. Stein I was having doubts because of the bad reviews but I went to see him anyway and I'm glad I did. Dr. Stein is wonderful. I had two surgeries and they both turned out great. Don't let a couple bad reviews scare you. He is very professional he explains everything to you and his staff is friendly and helpful. I would definitely go back to Dr. Stein. Couldn't ask for a better doctor! THANKS Dr. Stein!
What went well
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Cherise in castro valley – Apr 18, 2017
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Dr. Stein removed ganglion cyst from my left wrist in the surgical room located ten yards from his office. I recovered very quickly as expected. Thanks to Dr, Stein for his professionalism and kindness.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Gene in Fremont, CA – Mar 21, 2017
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My overall experience with Dr. Stein and his staff was good and I would recommend him to my friends.
What went well
No results
What could be improved
- Long wait times
1 other person found this helpful
Helpful
Castro Valley, CA – Mar 13, 2017
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Leave a review
How was your experience with Dr. Stein?Overall Patient Satisfaction
52responses
Likelihood of recommending Dr. Stein to family and friends is 4.269231 out of 5
About Me
biography
Dr. Andrew Stein, MD is an orthopedic hand surgeon in San Leandro, CA and has over 35 years of experience in the medical field. He graduated from Albert Einstein College of Medicine in 1985. He is affiliated with medical facilities such as Santa Clara Valley Medical Center and Alameda Hospital. He is accepting new patients.Orthopedic Hand Surgery
Orthopedic Surgery
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Albert Einstein College Of Medicine
Medical School, 1985
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
-
Hand Surgery
-
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkCalifornia Orthopaedic Association, Member
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Locations
Practice
Affiliated Hospitals
- Recipient of 4
hospital awardsView all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
90%Patients said they were given information about recovering at home6% higher than the national average
81%Patients said that doctors always listened to them and explained things well5% higher than the national average
- Recipient of 3
hospital awardsView all awardsOutstanding Patient Experience Award™ (2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
86%Patients said they were given information about recovering at home2% higher than the national average
76%Patients said that doctors always listened to them and explained things well - Recipient of 2
hospital awardsView all awardsPatient Safety Excellence Award™ (2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
86%Patients said they were given information about recovering at home2% higher than the national average
79%Patients said that doctors always listened to them and explained things well3% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
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