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Dr. Anne West, MD

Dr. Anne West, MD

Family Medicine*

Dr. Anne West, MD is a family medicine physician in Chapel Hill, NC. She is affiliated with medical facilities University of North Carolina Hospital and Duke University Hospital.

3.3 Star Rating
Based on 15 reviews 3.3 Star Rating (15 reviews)

Practice

77 Vilcom Center Dr Ste 200 Chapel Hill, NC 27514

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Dr. West's Reviews

Likelihood to recommend Dr. West

3.3
15 ratings, 5 with a written review
5 star
53%
53%
4 star
7%
7%
3 star
0%
0%
2 star
0%
0%
1 star
40%
40%

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I would not recommend Dr. West as a primary care physician. I have found her to be incredibly harsh/blunt, uncompassionate, and greedy. I remember going to her for a check-up for soreness, and I asked her about my acne medication. However, she told me that she could not do two things at once and I need to schedule a separate appointment. On another occasion, I asked her during my physical if I could get a prescription for anxiety medication, and she told me that I need to schedule a separate appointment. When I discussed my anxiety with her, I found her to be incredibly uncompassionate. She is knowledgeable but lacks empathy which is why I do not recommend her.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
Helpful
Jul 27, 2021
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Dr. West recommended that I get the Covid vaccination when it was made available to those who are medically compromised. I have end stage renal disease. She is a warm and conscientious physician who is always available when I need her medical attention.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Joyce R – Apr 01, 2021
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Dr. West and this Duke primary care are more interested in prescribing expensive tests than patients’ wellbeing (physically and financially). If you want to pay $1000 for a primary care visit, go here. Otherwise, find other pcp.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
Helpful
Natalie in Chapel hill, NC – Nov 22, 2019
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Dr. West is always comprehensive in her assessing any medical conditions I present. She is compassionate and a willing participant in my care.
What went well
No results
What could be improved
No results
Helpful
Mar 29, 2019
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In 4 out of 5 appts, Dr. West would mention how she has other patients waiting and need to wrap up with me quickly. At the annual visits, if I asked more than 2 questions (all of which are short e.g. is this mole ok/should I see a dermatologist), she would educate me on how annuals are for health maintenance and I need to make another appt for any problems. I've observed a number of primary care physicians, all of whom are busy, and handle far more complicated patients in a better manner.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Anonymous – Aug 27, 2018
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About Me

biography

Dr. Anne West, MD is a family medicine physician in Chapel Hill, NC. She is affiliated with medical facilities University of North Carolina Hospital and Duke University Hospital.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • French

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Locations

Practice

Office77 Vilcom Center Dr Ste 200 Chapel Hill, NC 27514
1

Affiliated Hospitals

  • Duke University Hospital

    2100 Erwin Rd
    Durham, NC 27705
    Recipient of 12
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    85%
    Patients said that doctors always listened to them and explained things well

    9% higher than the national average

    View all patient feedback
  • University of North Carolina Hospital

    101 Manning Dr
    Chapel Hill, NC 27514
    Recipient of 9
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
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