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Dr. Austin Smith, MD

Dr. Austin Smith, MD

Orthopedic Surgery*

Dr. Austin Smith, MD is an orthopedic surgeon in Gilbert, AZ. He is affiliated with Mercy Gilbert Medical Center.

5 Star Rating
Based on 35 reviews 5 Star Rating (35 reviews)

Practice

2940 E Banner Gateway Dr Ste 200 Gilbert, AZ 85234

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Dr. Smith's Reviews

Likelihood to recommend Dr. Smith

5.0
35 ratings, 27 with a written review
5 star
97%
97%
4 star
3%
3%
3 star
0%
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2 star
0%
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1 star
0%
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Came to my Wife's Rescue
My Wife had a serious fall and broke her left arm completely throguh and dislocated it. After going to a hospital emergnecy room we were turned away as they did not have capcity to do the required surgery for over a week. The OrthoArizona staff got us a appointment with Dr. Smith and was able to schedule the emergency Surgery the within 2 days. While this does not sound great we had checked with with at least 10 other Oropedic Surgeons, at best it was goint to take a week to have a consult. Dr. Smith, took his time with us to address our conerns and went out of his way to get my wife scheudled as soon as possible. He did a great job. The arm is healing well and all follow-up appointments have been with him. His staff has been very helpfull too.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Feb 24, 2024
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simple and to the point
liked that this place realizes body parts are connected and got xrays of both shoulders and ended up going with shots in both plus got a exercise to do which other physical therapy places never showed me
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Diane G – Jan 06, 2024
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Amazing
I do not go to drs because of poor bedside manners and lack of wanting to help. This was NOT the care I received here. He was interested in what I had to say and explained everything and ALL the options and did not push meds. The visit was thorough and quick. No sitting and waiting for hours. I wish there were more Dr. Smiths in healthcare.
What went well
No results
What could be improved
No results
Helpful
Cynthia O – Jan 03, 2024
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Very knowledgeable. Very personable.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Dec 14, 2023
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Shoulder Consultation
Dr. Smith was excellent, he really took the time to listen to my concerns, and discussed a plan to get my shoulder back on track.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nick – Dec 12, 2023
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Very Likely
Really took special time with me answering questions.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dec 12, 2023
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Compassion. Dr. Smith was knowledgeable and kind. He offered several options and treated me with respect. This is what I expect in a doctor. I DIDN'T feel like I was another number or another dollar. CARING COUNTS.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 10, 2023
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Thank you Dr. Smith and Ortho AZ!
Efficient and friendly staff and services! Dr. Smith provided a thoughtful and detailed assessment and diagnosis, along with a strong treatment plan with great options! So grateful!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 10, 2023
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Fantastic Doctor
Very personable, right to the point, explained everything and offered a solution immediately. Would recommend him to everyone.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 05, 2023
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Great attitude and diagnosis
Dr. smith was incredibly kind and helped me to better understand my injury. I did not want surgery so we are going to work on using physical therapy to treat my injury.
What went well
No results
What could be improved
No results
Helpful
HW – Dec 05, 2023
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Friendly and timely. Shared xrays with me and explained plan for eleminating pain.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Karen Wright – Dec 03, 2023
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Dr. Austin Smith is intelligent and professional.
Dr. Austin Smith is personable and most importantly is an intelligent physician. He established a comfortable rapport with my husband which is also very important. I was impressed with the quality of his questions in trying to determine diagnoses. Although it was very late in his day (after 5:00pm), he was still patient and kind.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 25, 2023
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Professional & Helpful
Dr. Smith was knowledgeable and very helpful in dealing with my health issues. He was also very personable and friendly as well.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
W.S. – Nov 24, 2023
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Dr Smith Rocks!!
He listened, understood and was very kind. He went over my tests with me and i have the info needed to proceed.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cathy – Nov 23, 2023
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Dr.Smith Review
First and most important to me was my appointment time was ON TIME! OrthoArizona runs like a well organized practice. I did feel the x-ray technicians were impersonal….rushed and detached. Dr. Smith was amazing. He was genuine, made me feel deeply involved in the decision process. Attention to detail and empathy impressive. Front desk and medical assistants were also exceptional. Overall, probably the best medical related experience I’ve had in Mesa! FIVE STARS!
What went well
No results
What could be improved
No results
Helpful
Keith Gunter – Nov 22, 2023
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First broken bone
Dr, Smith had a personable attitude. He was very professional and answered all my questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Allyson Moreland – Nov 22, 2023
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Dr Smith was knowledgeable, he listened to me and he explained my situation to me in a caring and clear way.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lea Anne – Nov 22, 2023
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Dr Smith answered all my questions and explained my Xray’s in a way I could understand.
What went well
No results
What could be improved
No results
Helpful
David Scott Morgan – Nov 22, 2023
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A Very Good Experience
We didn't have to wait long for our appointment with Dr. Smith.The staff was helpful and pleasant, and efficient.Dr. Smith was also pleasant, informative, and thorough. He explained the xrays and diagnosis, and my shoulder felt much better when I left.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 22, 2023
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Very nice and knowledgeable
Dr. Smith was very nice and knowledgeable. He listened to what was causing pain and gave options to fix it going forward.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
TM17 – Nov 03, 2023
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About Me

biography

Austin F. Smith, MD is a fellowship-trained orthopaedic surgeon specializing in comprehensive orthopaedic care of the shoulder and hip. He performs a wide array of shoulder and hip procedures including arthroscopic and minimally invasive...read more
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Kansas School Of Medicine

    Medical School
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Mezona Orthopaedic P.A.2940 E Banner Gateway Dr Ste 200 Gilbert, AZ 85234
1
Office1675 E Melrose St Unit 101 Gilbert, AZ 85297
2
Orthoarizona Surgery Center Gilbert1675 E Melrose St Unit 201 Gilbert, AZ 85297
3
Orthopedic Specialists of North America PLLC2940 E Banner Gateway Dr Ste 125 Gilbert, AZ 85234
4