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Dr. Benjamin Puckett, MD

Dr. Benjamin Puckett, MD

Orthopedic Hand Surgery*
20+ years of experience

Dr. Benjamin Puckett, MD is an orthopedic hand surgeon in Gainesville, GA and has over 20 years of experience in the medical field. He graduated from Mercer University in 2004. He is affiliated with medical facilities Northeast Georgia Medical Center Gainesville and Northeast Georgia Medical Center Habersham. He is accepting new patients.

4.5 Star Rating
Based on 91 reviews 4.5 Star Rating (91 reviews)

Practice

1240 Jesse Jewell Pkwy SE Ste 300 Gainesville, GA 30501

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At a Glance

  • Areas of Expertise
    Dr. Puckett specializes in the areas of Hand Surgery & Orthopedic Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Puckett's Reviews

Likelihood to recommend Dr. Puckett

4.5
91 ratings, 50 with a written review
5 star
86%
86%
4 star
1%
1%
3 star
1%
1%
2 star
1%
1%
1 star
11%
11%

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Excellent doctor. Good result.
Very good experience in all respects
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
RUNNELS JERRY – Apr 04, 2025
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Awesome provider!
Every time I come to Dr Puckett it is not without a fun time in him explaining everything that he's going to do. In each of the visit as well as my surgery, now that it has been performed, he wasad well as the staff are on point in listening to everything that I said. My concerns, my worries and how and where we're going forward in my healing. I wish all doctors had his compassion and it's showing gratitude to the patients well-being.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 29, 2025
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Great dr, great guy!
Very attentive and willing to customize treatment to my specific needs.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Derek Gabrels – Mar 28, 2025
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Kind, compassionate, helpful doctor!
Dr. Puckett was very knowledgeable & able to diagnose my issue very quickly. He was then quick to begin treatment; ensuring my rehabilitation therapy was ordered at the rehabilitation facility I preferred. My follow up visit revealed my range of motion has greatly improved. Dr. Puckett is very caring & seems genuinely concerned that I recover as much as possible. His bedside manner is very pleasant & his demeanor instantly calms any white coat nerves.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ann Ross – Mar 26, 2025
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Trigger finger
Dr. Puckett is very friendly and skilled. I trust him to do surgery to correct my issue .
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 19, 2025
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Fantastic!!!
Highly recommend this practice and Dr. Puckett! Very caring and respectful!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lydia Elinburg – Mar 12, 2025
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He is a great physician and person. I have been with him for 12 years.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Diane Kent – Mar 01, 2025
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Dr. Puckett was very kind and patient. Amazing...
This was my first time visit that I had put off for way too long. Dr. Puckett made me comfortable and explained everything from the x-rays to the injections. I would highly recommend him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
VK – Feb 26, 2025
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Short sweet and to the point. Great professionalism!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 12, 2025
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I had to have a steroid injection in my right shoulder. Dr. Puckett was very gentle and apologized when I flinched. Best orthopedic ever!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sherry Dickson – Feb 05, 2025
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I have recommended Dr. Puckett and I will continue
His staff told me ahead of time that he was running late. That detail helps keep the patient understanding.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Amy Pike – Jan 29, 2025
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Kind and personable and knowlegeable
Made me feel at ease and recommended conservative treatment before doing surgery, which I probably will have to do eventually. Experienced in diagnosing the problem
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 15, 2025
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Went straight to the problem. Very accurate and p
He knew rite off what the problem was and gave me the good news I had hoped for.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dennis – Jan 09, 2025
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Visited a different group for hand surgery. Did not go as planned. I’ve had trouble with my hand since. Visited Dr Puckett today. He was interested in finding out what was going on and discussed with me options to a healing road with my hand. He was interested in getting my hand better. He was very kind and compassionate given my situation. His staff was also very nice. Thank you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 23, 2024
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Quick, concise, and explicit… just the way I like it….
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gary S – Oct 30, 2024
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Great surgeon
Dr.puckett is a great surgery very up front on diagnosis and procedures and a great attitude and has worked with me on every step
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 26, 2024
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Dr Puckett is extremely professional and a leader in his field. He is friendly and answers all your questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 12, 2024
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Amazing provider
Dr Puckett sat down with me and explained what is going on and how we plan to go about fixing it. Making sure all of my questions are answered and I felt comfortable with his treatment plan. I amConfident he can fix the issue and I look forward to continuing treatment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 09, 2024
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Excellent Dr.
Listened to my issues and gave me two options. I have used Dr. Puckett before and had great results.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patty – Oct 09, 2024
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Very compassionate
Very knowledgeable and helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 19, 2024
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About Me

biography

Dr. Benjamin Puckett, MD is an orthopedic hand surgeon in Gainesville, GA and has over 20 years of experience in the medical field. He graduated from Mercer University in 2004. He is affiliated with medical facilities Northeast Georgia Medical...read more
  • Orthopedic Hand Surgery

  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Mercer University

    Medical School, 2004
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Hand Surgery
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Specialty Orthopaedics PC1240 Jesse Jewell Pkwy SE Ste 300 Gainesville, GA 30501
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
  • Directions

Affiliated Hospitals

  • Northeast Georgia Medical Center Gainesville

    743 Spring St NE
    Gainesville, GA 30501
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
  • Northeast Georgia Medical Center Habersham

    541 441 Historic Hwy N
    Demorest, GA 30535

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% lower than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality