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Dr. Charles Greene, MD

Dr. Charles Greene, MD

Ear, Nose, and Throat*
25+ years of experience

Dr. Charles Greene, MD is a head & neck surgery otolaryngologist in Jacksonville, FL and has over 25 years of experience in the medical field. Dr. Greene has extensive experience in Otologic Conditions & Procedures, Upper Respiratory Conditions, and "Ear, Nose, & Throat Surgical Procedures". He graduated from University of Washington School of Medicine in 1995. He is affiliated with medical facilities such as HCA Florida Orange Park Hospital and HCA Florida Memorial Hospital. He is accepting new patients and telehealth appointments.

2.6 Star Rating
Based on 92 reviews 2.6 Star Rating (92 reviews)

Practice

11512 Lake Mead Ave Unit 536 Jacksonville, FL 32256
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Greene specializes in the area of Otolaryngology-Head and Neck Surgery. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Greene's Reviews

Likelihood to recommend Dr. Greene

2.6

92 ratings, 53 with a written review
5 Star
39%
39%
4 Star
0%
0%
3 Star
1%
1%
2 Star
2%
2%
1 Star
58%
58%

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RecentHighestLowestMost Helpful
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Sep 13, 2024
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What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Appointment was rushed
1 person found this helpful
Helpful
Prissy Missy – Jul 30, 2024
×Post a ResponseAre you Dr. Charles Greene, MD?
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Lynn Collins – May 08, 2024
×Post a ResponseAre you Dr. Charles Greene, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Janice Gamble – Mar 19, 2024
×Post a ResponseAre you Dr. Charles Greene, MD?
What went well
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Maryanne Williams – Mar 08, 2024
×Post a ResponseAre you Dr. Charles Greene, MD?
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Long wait times
5 people found this helpful
Helpful
Janis – Nov 30, 2023
×Post a ResponseAre you Dr. Charles Greene, MD?
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
-Very dissatisfied – Aug 20, 2023
×Post a ResponseAre you Dr. Charles Greene, MD?
What went well
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't trust the provider's decisions
9 people found this helpful
Helpful
Julie Lepper – Jul 08, 2023
×Post a ResponseAre you Dr. Charles Greene, MD?
What went well
No results
What could be improved
No results
7 people found this helpful
Helpful
Jun 27, 2023
×Post a ResponseAre you Dr. Charles Greene, MD?
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 people found this helpful
Helpful
Jun 26, 2023
×Post a ResponseAre you Dr. Charles Greene, MD?
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 people found this helpful
Helpful
N, U – Feb 10, 2023
×Post a ResponseAre you Dr. Charles Greene, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Alesia W. – Aug 02, 2022
×Post a ResponseAre you Dr. Charles Greene, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
DeVonda Rogers – Jul 21, 2022
×Post a ResponseAre you Dr. Charles Greene, MD?
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Brian Garrett – Jul 18, 2022
×Post a ResponseAre you Dr. Charles Greene, MD?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
11 people found this helpful
Helpful
Jan 30, 2022
×Post a ResponseAre you Dr. Charles Greene, MD?
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Jan 27, 2022
×Post a ResponseAre you Dr. Charles Greene, MD?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
5 people found this helpful
Helpful
Dec 30, 2021
×Post a ResponseAre you Dr. Charles Greene, MD?
What went well
  • Explained conditions well
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 people found this helpful
Helpful
Oct 18, 2021
×Post a ResponseAre you Dr. Charles Greene, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lisa Fields – Oct 06, 2021
×Post a ResponseAre you Dr. Charles Greene, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lora Garrett – Apr 12, 2021
×Post a ResponseAre you Dr. Charles Greene, MD?

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About Me

care philosophy

Jacksonville ENT Surgery provides caring environments where you and your family will receive the latest in ENT treatments and surgery. When you visit one of our five convenient locations, our doctors will carefully listen to your description of...read more
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Michigan / Ann Arbor

    Internship Hospital
  • University Of Washington School Of Medicine

    Medical School, 1995
  • Phd

American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. Information last updated March 29, 2025. To learn more about the difference between these sources, please refer to our FAQs.
Board actions foundState licensing board
More than three years ago

Locations

Practice

Office11512 Lake Mead Ave Unit 536 Jacksonville, FL 32256
1
Office3890 Dunn Ave Ste 202 Jacksonville, FL 32218
2

Practice

Jacksonville Ent. Surgery Center4131 University Blvd S Ste 18 Jacksonville, FL 32216
3

Affiliated Hospitals

  • Baptist Medical Center Nassau

    1250 S 18th St
    Fernandina Beach, FL 32034
    Recipient of 4
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    1% lower than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Baptist Medical Center Beaches

    1350 13th Ave S
    Jacksonville Beach, FL 32250
    Recipient of 6
    hospital awards

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Patient Safety Excellence Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Baptist Medical Center Jacksonville

    800 Prudential Dr
    Jacksonville, FL 32207
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality