Dr. Charles Schaffer, MD

Ophthalmology*MaleAge 64

Ophthalmology*

Dr. Charles Schaffer, MD is an ophthalmologist in Sun City West, AZ and has over 40 years of experience in the medical field. He graduated from ALBANY MEDICAL COLLEGE in 1984. He is accepting new patients.

Dr. Charles Schaffer, MD

Southwestern Eye Center-Sun City West

13624 W Camino del Sol Ste 200 Sun City West, AZ 85375

Accepting new patients

At a Glance

  • Area of Expertise
    Dr. Schaffer specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews

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Dr. Schaffer's Reviews

Likelihood to recommend Dr. Schaffer

4.2
23 ratings, 14 with a written review
5 star
78%
78%
4 star
0%
0%
3 star
4%
4%
2 star
0%
0%
1 star
17%
17%

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Dr. Schaffer is a wonderful doctor!
Dr Schaffer explains everything thoroughly and does not perform unnecessary procedures or tests. He operated on both my husband and me for Cataracts without any problems whatsoever. Surgery went smoothly and I was very happy with the aftercare. He seems genuinely concerned about his patients and their happiness. I highly recommend him to anyone needing eyecare.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Danielle Cerny – Jul 20, 2023
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Dismissed Two Significant Issues
I had been in the care of Dr Schaffer for 2 years due to increased ocular pressure and some retinal issues. In my last visit with Dr Schaffer I complained about some tenderness in my eye as well as some blurred central vision. I asked if I needed to see a specialist and was told "no", and that the blurriness was probably due to a "floater". The problem persisted over the next several days and I called for another appointment. Since Dr Schaffer was not available, I saw Dr Frank who after exam quickly determined the cause of both issues and referred me to a retinal specialist to address the issue with the retina as well as medication to address the infection. While Dr Schaffer has wonderful patient interaction, I am appalled that he did not identify and address my problem.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jan 30, 2023
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Professional care
Excellent ophthalmologist. Professional techs and office team as well. I have complete trust that my eyes are in good hands.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
PM – Nov 19, 2022
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Sch affer
Very professional and good doctor.
What went well
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Lampson Larry – Jul 31, 2022
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Have been with Dr Schaffer for years. Fantastic Dr.
What went well
No results
What could be improved
No results
Helpful
Jun 07, 2022
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I have been a patient of Dr Schaffer's for 8 yrs and find him to be an exceptional eye doctor who provides first class eye care. The support team he has in place are all highly involved in patient care and deliver the ultimate in compassion and professionalism. Dr Schaffer is the best, your eyes are safe in his hands.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Marilyn Skadra in Surprise, AZ – Aug 24, 2019
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I have had some serious eye problems and surgeries, so what I expect from an Opthalmologist is the experience to identify a problem, the skill to treat the problem, the chairside manner to articulate the cause & effect and treatment of the problem, and most of all just be a nice regular guy that can empathize with the patient. I have found all this in Dr. Schaffer. He may seem kind of abrupt at times but he is a busy guy and can be difficult to book. An eye doc that everyone wants to see tell
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Apr 21, 2019
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Dr. Schaffer was punctual, pleasant and caring. He addressed my issues and I left satisfied.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Apr 03, 2019
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I had a sudden eye problem. Called my doctor who said she wouldsee me in a couple weeks. I called Dr.Schaffer's office and found he was just returning from a vacation. His nurse set up an appointment the next morning. Dr Schaffer diagnosised a stroke and he wwas very helpful in ordering tests and explaining the results. My husband and I have had cataracts removed as well. Dr. Schaffer is a very kind, and caring doctor.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Mar 28, 2019
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Dr. Schaffer is a true professional, he is patient and has an outstanding bed side manner. He is truly dedicated to his work. He saw the problem answered all questions, but ensured I understood time was critical to saving my eye! If it was up to staff (office manager in Sun C.), I wouldn’t have been seen. Fortunately, Dr. Schaffer heard the commotion. He imedtly brought me back and contacted the Retinal Docs, made me an URGENT appt. which saved my eye. Dr. S has my HIGHEST RECOMMENDATION!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Scott in Anthem – Dec 12, 2018
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Dr. Schaffer is a great doctor who is very kind and thorough. However, I have had two incidents with staff that makes me believe from what friends say about their ophthalmologistx, that I could have a great doctor and a caring staff all in one office. Hopefully, the person who runs the office will figure out there is a serious problem of caring for the patients from his scheduler and staff. I hope I am not the only one who has complained about the problem.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
7 others found this helpful
Helpful
Linda Van Natter in Surprise – Jul 24, 2017
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Dr Schaffer and his staff have been very accommodating when it comes to both scheduling and patient care. He listens well and is genuinely concerned about his patients. I had cataract surgery on both eyes and my vision is better than I was a teenager. I can't thank Dr. Schaffer and his staff enough, they exceeded my expectations.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dennis in Anthem, AZ – Dec 01, 2016
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Be careful. office is an administrative mess. Anthem office is a 'feeder' office to get you to drive to Sun City.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
7 others found this helpful
Helpful
Anthem, AZ – May 13, 2016
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The entire practice is top notch and well run. The staff is friendly and courteous. Dr. Schaffer is very professional, patient and kind. He seems truly dedicated to his work. His bedside manner is outstanding. He patiently took the time to answer all questions and concerns I had and did not rush through the exam. The treatment outcome was excellent. I would highly recommend this physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Scottsdale, AZ – Mar 24, 2016
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About Me

care philosophy

Click the red Request Now button to schedule an appointment with our practice. Southwestern Eye Center doctors provides state-of-the-art LASIK to Phoenix, Mesa, Sedona and the surrounding communities. We also provide comprehensive optometry and...read more

biography

Skill and compassion go hand in hand when providing exceptional patient care. As an eye care professional, I stay up to date on the latest advancements in ophthalmology in order to provide the most current treatment options for my patients. As...read more
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Virginia Commonwealth University Medical Center

    Residency Hospital
  • Virginia Commonwealth University Medical Center

    Internship Hospital
  • Albany Medical College

    Medical School, 1984
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Southwestern Eye Center-Sun City West

Sun City West13624 W Camino del Sol Ste 200 Sun City West, AZ 85375
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  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Southwestern Eye Center-Anthem

Anthem3654 W Anthem Way Ste B114 Anthem, AZ 85086
2