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Dr. Cherra Pumphrey, MD

Dr. Cherra Pumphrey, MD

Internal Medicine*
15+ years of experience

Dr. Cherra Pumphrey, MD is an internist in Crestview, FL and has over 15 years of experience in the medical field. She graduated from University of South Florida Morsani College of Medicine in 2005. She is affiliated with medical facilities such as Ascension Sacred Heart Pensacola and Ascension Sacred Heart Emerald Coast. She is accepting new patients.

4 Star Rating
Based on 35 reviews 4 Star Rating (35 reviews)

Practice

550 Redstone Ave W Ste 200 Crestview, FL 32536
Patient Favorite Award

Dr. Pumphrey is a patient favorite Internist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of Expertise
    Dr. Pumphrey specializes in the area of Internal Medicine. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Dr. Pumphrey's Reviews

Likelihood to recommend Dr. Pumphrey

4.0
35 ratings, 25 with a written review
5 star
71%
71%
4 star
3%
3%
3 star
0%
0%
2 star
6%
6%
1 star
20%
20%

Your trust is our top concern.

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Thanks Doctor
I'm very happy and satisfied with Dr Pumphrey . She is clear when explaining what our goals are and how I can best achieve them . She spends just the right amount of time and shows me that she really cares about my well being .Also , the nurse , Devon Wright is always pleasant and cheerful and willing to help me with all my needs and concerns . Thankyou Dr. P and Devon !
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 17, 2025
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She is a wonderful doctor!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 16, 2025
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Dr. Pumpfrey answered all of my questions professionally and is going to be a great doctor for me. She is so nice and understanding
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Mar 08, 2025
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Always thorough!
Dr. Pumphrey takes time to hear your concerns and will work to find the best avenue to take care of your concerns.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Oct 07, 2024
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Appointment Visit
Dr Pumphrey and her Nurse go above and beyond to take care of my health needs. I most certainly highly recommend Dr Pumphrey and staff for anyone.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Brenda Oden – Aug 31, 2024
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Two year patient of Dr. Pumphrey
Her genuine care and compassion for her patients well being. She does not rush in and makes you feel like a number and then rush back out. She takes the time to listen to your concerns and then helps you walk through the steps to bring you to the best health and results needed for your life. I never feel as tho I am just another appointment that she has to fit in but, that when she steps through that door, I and my health is her only concern and focus. I am 70 years old and have had many doctors in my lifetime. But, I can truthfully say that Dr. Pumphrey is the best and most caring that I have had to privilege to be watching over my health needs. I hope she remains in the Crestview area for many years to come. Because, if she did happen to move to another area, it would be a most difficult task to find another to replace her as my doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
David Harlson – Aug 23, 2024
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Our annual been using her for several years now and very blessed
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Aug 15, 2024
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Wonderful Dr who is compassionate and intelligent and helpful with my complicated health issues
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Cindy Lofton – Feb 10, 2024
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Always a great appointment with Dr. Pumphrey
Dr. Pumphrey is always professional and is thorough. She always takes time to answer my questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sandra – Jan 16, 2024
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Dr. Pumphrey is an excellent physician.
Dr. Pumphrey is always responsive to my many issues. Her care and knowledge has helped me navigate through many specialist and enhanced my overall health after many years of health difficulties. I now have an excellent health partner thanks to Dr. P. Both my wife and I go to Dr. Pumphrey. Working with both of use she has exceeded our expectations.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 17, 2023
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Meaningful Appointment
I love that Dr Pumphrey gives time to really listen and hear what is going on in my health world. She is direct and honest with her advice and I really appreciate that in a doctor. Thanks!!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ann Christine Haley – Oct 12, 2023
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Thoural and caring.
Telehealth
Caring , kind, listens to my complaints and orders test and referrals fast.
What went well
No results
What could be improved
No results
Helpful
Linda – Oct 12, 2023
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Uncomfortable
Dr. Pumphrey barely spoked a word. Very judgmental looks throughout the entire appointment. Seemed as if I were an inconvenience during the appointment. Weird.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
Helpful
Sep 16, 2023
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Dr. Pumphrey is a great primary care physician! I am so thankful she accepted me as a patient. I moved to Crestview from Alabama and was concerned about finding a doctor. Dr. Pumphrey is very caring, listens to all my concerns and offers suggestions based on my concerns and her findings. She is very thorough. Again, very thankful to be her patient.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Emily – Aug 26, 2023
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Dr. Humphrey was very thorough. First time visit.
I feel like I was and will continue to be very well taken care of.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michelle – Aug 16, 2023
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First Time Visiting
Had a great first visit with Dr. Pumphery. She spent time listening to my concerns and address all my questions. Would definitely recommend her as a primary care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 31, 2023
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No answer numerous times when calling office and .
No follow up with patient No answer by phone
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Richard E Pence – Jan 09, 2023
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Thorough and listens
Dr. Pumphrey is a thorough physician in my opinion. She listens to history and looks for alternatives. She doesn’t jump to pull pushing which I appreciate. She doesn’t push for tests unrelated to reason for the visit which I’ve experienced recently.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Joyce – Nov 23, 2022
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Best Choice for Primary Care
I really liked my first visit with Dr Pumphrey. She did a thorough physical exam.,Asked a lot of questions about my health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Karla – Nov 08, 2022
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Dr. Pumphrey is very thorough. She takes the time to talk with us patients and she listens. I "enjoy" my doctor appointments as she's personable too. I'd highly recommend her.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Greg G. – Nov 10, 2021
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About Me

biography

Amanda R. Henry, DO, is an internal medicine doctor with Ascension Michigan in Kalamazoo, MI. She provides personalized primary care for conditions that affect adults as they age. Dr. Henry listens to understand you and your health concerns. She...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Tennessee Memorial Hospital

    Internship Hospital, 2006
  • University Of South Florida Morsani College Of Medicine

    Medical School, 2005
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Pumphrey is a patient favorite Internist

    Read our methodology

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    Locations

    Practice

    Office550 Redstone Ave W Ste 200 Crestview, FL 32536
    1

    Practice

    Immediate Care1005 Mar Walt Dr Fort Walton Beach, FL 32547
    2

    Practice

    Sacred Heart Health System13137 Sorrento Rd Pensacola, FL 32507
    3

    Affiliated Hospitals

    • Ascension Sacred Heart Emerald Coast

      7800 US Highway 98 W
      Miramar Beach, FL 32550
      Recipient of 1
      hospital award

      Outstanding Patient Experience Award™ (2024)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      89%
      Patients said they were given information about recovering at home

      2% higher than the national average

      84%
      Patients would recommend the hospital to friends and family

      15% higher than the national average

      View all patient feedback
    • Ascension Sacred Heart Pensacola

      5151 N 9th Ave
      Pensacola, FL 32504
      Recipient of 11
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    • North Okaloosa Medical Center

      151 E Redstone Ave
      Crestview, FL 32539
      Recipient of 1
      hospital award

      Patient Safety Excellence Award™ (2025)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      82%
      Patients said they were given information about recovering at home

      2% lower than the national average

      75%
      Patients said that nurses always listened to them and explained things well
      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality