Dr. David Goetz, MD

Office wait times are through the roof, but they refuse to be flexible if a patients running late. Even when I had the first appointment of the day, he was still almost half an hour late. This time he prescribed me a med I'm already on that HE prescribed me a few years ago. It's clearly on my chart which he obviously doesn't even check. He didn't apologize or offer another option. What he prescribed I have to take as needed so it needs to be on my person. It goes under the tongue, but the pill just crumbles into chunky dust in my pill case and is useless when I need it. I told him this and his solution was for me to "just put it in a plastic baggie". How is a plastic bag more protective than a pill case?! He thinks I should just carry around a plastic baggy of chunky white dust everywhere I go like I'm some coke addict or meth head. On what planet is that professional advice?! I left that visit with no new solutions or tools for my pain and $40 less. 0/10 Would not recommend.

Let this incident be known to all current and potential patients of the Saratoga Schenectady Gastroenterology Associates located at 848 Rt. 50, Burnt Hills, NY 12027. On June 24, 2021, a deaf 89 year old patient was denied her appt. with Dr. David Goetz. The patient, being driven to her appt. by a family member, was delayed en route to the appt. by an accident on Rt. 146 in Clifton Park. The patient arrived 8 MINUTES late. The staff member at the front desk SUPPOSEDLY spoke to Dr. Goetz who said the appointment would need to be rescheduled, insisting that she was 10 minutes late. The family member pleaded with the staff member stating that the patient was not feeling well and needed to see the doctor, but was still denied. How cold and callous could Dr. Goetz and his staff be to a deaf, 89 year old patient who had been seeing this doctor for 7 years? Shame on them! Hurt and in tears, the patient asked for a copy of her medical record to seek another gastroenterologist.

I'm surprised reading the reviews about Dr. Goetz. I found him to be patient in answering my questions and explaining next steps. I got the impression he was managing expectations. As far as making appointments, I blame office management. There must be another system that can manage appointments thoughtfully. I actually think the C-19 has made the Dr.s/advance practioners more available with video appointments. 4 stars for Goetz / 1 star for office management.

Absolute garbage. I get it - it's just a job and he doesn't have to be available 24 x 7, but he isn't even available during office hours. You can't even leave a voicemail during their lunch hour. I mean what is that about? Not only does he just not care about his patients, it's so money driven. When you have to schedule an endoscopy, he is ALL ears and his team is SO there for you. But god forbid you just have a question or want a scrip refill over the phone where he clearly wouldn't make money. Then you can just forget about hearing back from him. Beyond all of that, I believe that he has good clinical knowledge. I'm sure he could diagnose you etc. but so could the next GI. He and his staff are inconvenient, selfish, and have very poor interpersonal skills. All in all, it's a horrible experience.

Honestly the visit was horrible. It’s so hard to schedule with him. I never get my issues solved there, but when I take the same problem to another doctor, they seem to have an answer right away. You can’t access him over the phone for a simple prescription update, or even for a quick 5 minute chat. He really doesn’t seem like he cares about his patients. Honestly I’ve had a GI doc my whole life because I’ve always had GI problems, and I literally could not recommend him less. Easily the worst doctor I have ever had.

His practice cannot find time to send script authorizations within a reasonable time-frame. I have to call multiple times to get them to finally do it and the staff is rude and inflexible when trying to schedule appointments.

Dr. Goetz does less than the minimum. I had to have a repeat procedure because he only did half the first time. When we learned my condition was serious, the second procedure was scheduled so he could finish what he knew he didn't do the first time. Imagine that with the added stress of a serious diagnosis. His bedside manner is terrible, he treated my wife terribly, and his deliver of bad diagnosis and guidance through next steps was deplorable. I will never go to him again. Avoid.

Dr. Goetz was very pleasant, meet with me both before and after procedure. Although due to weather, running about a 1.5 hrs behind schedule. I didn't feel I was being rushed.

Where do I begin careless lazy not concerned about patient health. I have had an illness for two years now with no sign of getting better I went in for an endoscopy the guy was playing on his dam phone. After countless calls countles visits. He admits something it wrong and that I can't work but his own words I don't like to fill out paperwork for disability.I'm on the verge of losing everything I have ,my house, bank took the car already ,and all I want to do is get better so I can work.

Obviously does not care about you. I saw him while in Saratoga Hospital. He came in my room, introduced himself and told me he was taking me for an endoscopy that afternoon. Never saw him after ( and I had an ulcer).

Although Dr. Goetz's bedside manner isn't the greatest, he is a very good doctor and I would recommend him and the staff at the Burnt Hills facility.