Dr. Dawn Phillips, MD

WARNING: Avoid Phillips Eye Center, unless you want to end up in collections over a shady billing practices. First red flag, they'll ask you to give them a credit card and sign a waiver allowing them to charge you whatever they want. This is when I should have walked away. I paid the $35 co-payment on site but apparently they were supposed to charge me $40. Instead of accepting my payment for the $5 dollar balance, they double-billed me another $35 copay. When I called to clarify the situation, Melissa H. was very rude and said she would not help me, and I had no other choice but to pay. I asked to speak to Dr. Phillips and she said Dr. Phillips was not interested in talking to me. Dr. Phillips wrote that she does 'not discuss bills with patients'. A couple weeks later they sent me to collections with a $60 bill. How did a $5 balance turn into $60?Read the negative reviews and don't make the same mistake I did; find another practice.

I have been a patient of Dr. Dawn Phillips for a few years. I Just had cataract surgery.I have 43 plus years of Health care experience and I am blown away by the care that I received. From the front desk to Dr Dawn’s expert care and over the top kindness! I am so happy that I found this practice and grateful for everything!

I have just had cataract surgery on my first eye. Thank you Dr, Dawn. You and the staff there at Bolingbrook are amazing. So Impressed with the communication all around from the staff there to the doctor to the staff at t he surgical center. I was highly anxious about this surgery to the point that I almost cancelled the day before but glad I didn't!!!! Can't wait until the ssecond one is done and finished

Very responsive. Always able to fit me in when needed. Given that I have had a few eye emergencies relat3d to my cornea.

Dr Dawn Phillips did not help me with my blepharitis and MGD. She offered no alternatively solutions after initial conservative treatment. She, with zero tact or empathy, told me my eyes would be inflamed for the rest of my life and there were no solutions. She did not offer to refer me to someone to remove the chalazions hardened in my eyelids. I asked to waive the cost of my last visit since no solutions or advice was offered and I was still charged. I highly recommend you find a healthcare provider who is more solution oriented

First time going to Dr. Phillips, she was very nice and upbeat. She got things done quickly but not in a rush, everything was addressed.

Dr. Dawn Phillips is a WIZARD !! I could not be happier than to have her care for my Eyes ! She did cataract surgery on me with out a single problem , I see her every six months now. There has been no problems. My vision is Great since the surgery. I wore glasses most of my life, They no longer necessary . how great is that! Thank You Dr.Dawn

Dr Philips is k8nd, caring and thorough. Every visit is informative and helpful. She never makes you feel rushed.

Dr. Dawn is FABULOUS! She always takes the time to make sure my husband and I understand all matters related to our eyes. Have found this practice very reliable and accessible...easily reachable in emergencies! Have had a varied wait times as unlike many practices...The Philips see emergent issues sometimes causing wait times to be longer. It isn't a bad idea to call before your appt. to inquire about expected wait times. Fabulous Ophthalmologists!!!! Dave & Denise Swanson

Dr. Phillips shows a lot of care and compassion. I've been going to her for almost ten years and trust her recommendations completely.

Dr Dawn Phillips is exceptional, very caring, kind , treats patients with the highest respect. She explains everything you need to know and beyond. She is compassionate and knowledgeable and is truly my favorite ophthalmologist. I would definitely recommend her in a heart beat.

Dr. Dawn Phillips is a very respectful, compassionate, and caring Dr. who listens to you and addresses all questions/concerns you may have. In today's culture, it's rare to find a doctor who treats patients as if they are an extension of their family. Dr. Phillips does. I'm so blessed to have her perform my cataract surgery.

Great and compassionate doctor. I highly recommend her.

Takes time to explain what she sees and prepares you for what to expect.

Highly recommend Dr Phillips Very good bedside manner. Makes you feel very at ease. Seems to be very thorough. Her office staff can be a bit smart tongue.