Dr. Douglas Cipriano, MD

This office charged me $180.00 for a thumb support/brace for my sprained thumb. After I got the bill and was shocked I compared the brace to others for sale and saw exactly the same quality brace runs $18.00 to $28.00. I called the billing department to discuss but they told me to call the doctors office manager. I kindly pointed out the overcharge to the office manager but she said I was entitled to my opinion and basically it wasn’t her issue and she wasn’t going to do anything about it. Next step: the hospital administrator, then the board, then? Apparently this doctors office cannot be trusted to serve patients with care and integrity.

Dr. Cipriano took the time to explain what my options were. He also took the time to fit me with an ankle brace, which has helped me a lot. He is knowledgeable and partners with you to make decisions for your life and lifestyle. We came up with a plan!

My hip replacement surgery went very well as did my recovery. He answered all my questions completely and patiently.

I had a compound fracture and Dr. Cipriano treated it with a metal rod. On my final visit, my foot was extremely swollen and very discolored. When I asked him what was wrong, he said "nothing". On my return to Dallas, I went to the medical school. The orthopedic surgeon I saw there looked at my leg and told me I could lose my leg. She said the metal rod had to come out. She said they never put a rod in a compound fracture as it was a breeding ground for infection.

After tearing my meniscus, I needed arthroscopic knee surgery quickly so I wouldn't miss my summer water sports. I called the office and got in immediately. Surgery was scheduled 3 days later. Dr. Cipriano and his staff are extremely professional and competent. This was the best doctors office I have ever dealt with!