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Dr. Eric Helfer, MD

Dr. Eric Helfer, MD

Urology*
20+ years of experience

Dr. Eric Helfer, MD is a urologist in Champaign, IL and has over 20 years of experience in the medical field. Dr. Helfer has extensive experience in Urinary Calculi & Removal. He graduated from University of Illinois College of Medicine in 2000. He is affiliated with medical facilities Carle Foundation Hospital and Kirby Medical Center. He is accepting new patients and telehealth appointments.

4 Star Rating
Based on 8 reviews 4 Star Rating (8 reviews)

Practice

3101 Fields South Dr Champaign, IL 61822
Telehealth available

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At a Glance

  • Area of Expertise
    Dr. Helfer specializes in the area of Urology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Helfer's Reviews

Likelihood to recommend Dr. Helfer

4.0
8 ratings, 5 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
25%
25%

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Contracted ESBL Bacterial Infection from Office
The initial visit prior to the prostate biopsy was very quick and Dr. Helfer was in and out. I had wanted to ask him if he had reviewed my husband’s medical history and if was aware of husbands Crohn’s disease and how that might impact the prostate biopsy. Didn’t follow up with that question assuming patient history was reviewed routinely and perhaps it didn’t make a difference anyway. Two days after the office prostate biopsy procedure, my husband contracted a serious ESBL bacterial infection and was hospitalized for 5 days and had to have IV home therapy for one month, all from a procedure performed in the office by Dr. Helfer. The results visit with Dr. Helfer ended with me asking if the cancer was encapsulated or out of capsule. He replied it could be out and if WE wanted, he could order a PET Scan for further testing. Had I not asked this follow up question, the PET Scan would not have been suggested or ordered because he was finished.
What went well
  • Appointment scheduling
What could be improved
  • Appointment was rushed
Helpful
Jun 12, 2023
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Great visit - The doctor took the time to explain what to expect, recovery time, things to watch for, etc. Would certainly recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Bruce – Dec 07, 2021
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I was a new patient with first time kidney stones with questions and concerns. He was arrogant, rude and impatient. Instead of taking time to talk to me, he left the room and returned with a sheet of paper that he handed me, he then told me to read it and walked out of the room. Thankfully the PA in that department is wonderful if it was not for her and another Urologist, I would visit another Urology clinic.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Savoy, IL – Feb 27, 2018
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Exceeded my expectations.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Jeffrey Cook in Alvin, Illinois – Jan 21, 2018
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If you want a great doctor, then look no more. Dr Helfer is not only a very good doctor, he has a great bed side manner. You feel like you've always known him. The best thing that I like most is his positive nature. My wife and I are very positive people and we find that with Dr. Helfer.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Mark Armstrong in Champaign, IL – Aug 04, 2017
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How was your experience with Dr. Helfer?

About Me

biography

Dr. Eric Helfer, MD is a urologist in Champaign, IL and has over 20 years of experience in the medical field. Dr. Helfer has extensive experience in Urinary Calculi & Removal. He graduated from University of Illinois College of Medicine in 2000....read more
  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Illinois College Of Medicine

    Medical School, 2000
American Board of Medical Specialties®
American Board of Urology®
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Online Care for Men's Health (Sponsored)

Locations

Practice

Christie Clinic at The Fields3101 Fields South Dr Champaign, IL 61822
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Kirby Medical Center

Kirby Medical Center1000 Medical Center Dr Monticello, IL 61856
2

Practice

Christie Clinic PC101 W University Ave Champaign, IL 61820
3

Practice

Christie Clinic at The Riverfront108 Robinson St Danville, IL 61832
4

Affiliated Hospitals

  • Kirby Medical Center

    1000 Medical Center Dr
    Monticello, IL 61856

    How patients felt about the care they received at this hospital.

    93%
    Patients who gave a rating of 9 or 10

    18% higher than the national average

    93%
    Patients said that nurses always listened to them and explained things well

    11% higher than the national average

    View all patient feedback
  • Carle Foundation Hospital

    611 W Park St
    Urbana, IL 61801
    Recipient of 29
    hospital awards

    America's 100 Best Hospitals Award™ (2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    74%
    Patients said that nurses always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality