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Dr. Francisco Guerra Sr, MD

Dr. Francisco Guerra Sr, MD

Family Medicine*

Dr. Francisco Guerra Sr, MD is a family medicine physician in El Paso, TX. He is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 28 reviews 3.4 Star Rating (28 reviews)

Practice

10965 Ben Crenshaw Dr Bldg 1 El Paso, TX 79935
Telehealth available

Experience Check

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Dr. Guerra Sr's Reviews

Likelihood to recommend Dr. Guerra Sr

3.4
28 ratings, 4 with a written review
5 star
46%
46%
4 star
7%
7%
3 star
7%
7%
2 star
14%
14%
1 star
25%
25%

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Good Service
I have been a patient for 4 years and the staff is awesome. PA Tim is a good doctor and knowledgeable professional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mr. Campos – Jan 03, 2025
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I was a patient of Dr. Guerra for several years and found their services to be good. My complaint is that I went in for a procedure (blood) where their eligibility staff had two days to properly check my insurance eligibility before services were provided. Subsequently I wound up with an $800.00 bill that I am now trying to pay through my current insurance. Not only did the staff blame me for this oversight, but they took no responsibility for what they had done.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Armando Rodriguez – Apr 01, 2020
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Sadly.... I believe the Providers are great! It is the staff, and their Office Manager. They require you to come into see them... even if you have seen them less than 2 months ago to obtain a referral to a Specialist - I had to go into their office, wait for over an hour to get into the room and then another 30 minutes before the Provider came in - he even stated "they made you come in to see me, just for me to tell you I can't help you, since I am not a Specialist?" He then apologized!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
El Paso, TX – Jun 20, 2017
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I highly recommend Dr. Guerra, he actually listens to his patients and cares about his work. He is very informative and the waiting period is short.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Ytssel Betancourt in El Paso, TX – Jul 15, 2016
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About Me

biography

Dr. Francisco Guerra Sr, MD is a family medicine physician in El Paso, TX. He is accepting new patients and telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

Unavail10965 Ben Crenshaw Dr Bldg 1 El Paso, TX 79935
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