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Dr. Hansen Su, MD

Dr. Hansen Su, MD

Psychiatry*
20+ years of experience

Dr. Hansen Su, MD is a psychiatrist in Hillsborough, NC and has over 20 years of experience in the medical field. He graduated from Rutgers New Jersey Medical School in 2000. He is affiliated with University of North Carolina Hospital. He is not accepting new patients.

2.3 Star Rating
Based on 14 reviews 2.3 Star Rating (14 reviews)

Practice

209 Millstone Dr # A Hillsborough, NC 27278
Telehealth available

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At a Glance

  • Area of Expertise
    Dr. Su specializes in the area of Psychiatry. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Su's Reviews

Likelihood to recommend Dr. Su

2.3
14 ratings, 9 with a written review
5 star
29%
29%
4 star
0%
0%
3 star
7%
7%
2 star
0%
0%
1 star
64%
64%

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Be Very Skeptical
After more than 15 years, I'm ignored. My requests for refills, sent a week in advance, are ignored and I end up trying to function without.In order to receive refills, I'm forced to see a doctor that is less interested in me than in revenue. I leave feeling worse about myself than when I came. I know longer trust the doctor or staff to do what is right and good for me.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Private – Mar 06, 2022
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Complete lack of compassion, rude and condescending! He completely ignored my daughter’s history of mental illness, self harm and the worsening of self harm almost to a suicidal level. If my daughter’s care was left in his hands she would be a statistic now and I would be a childless mother! This man should never practice medicine!!!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Feb 12, 2021
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I really like Dr. So, he's a great doctor he listens to me about everything and don't just prescribe medicine.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Apr 28, 2020
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I believe that it is fair to say that the current state of the mental health care system makes it feasible for a psychiatrist in a setting such as this to deliver mediocre care at best.
What went well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Shannon – Aug 07, 2019
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Not just the worst psychiatrist, but the worst physician I have ever seen.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Hillsborough , NC – Jul 19, 2019
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In my 30 years as a psychiatric patient, I have never received such poor care.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Jul 19, 2019
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A person suffering from an addiction disorder probably ought to be prescribed naltrexone, not xanax.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Graham, NC – Sep 09, 2017
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I've had him for years.. he's great!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Kat in Haw River, NC – Jun 09, 2016
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Not a good bedside manner. Made me feel worse than when I came in. I would not recommend him at all. Had to wait an hour to see him with no explanation. No magazines to read in the hallway waiting area. Awful place to be.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Chapel Hill, NC – Jun 08, 2016
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About Me

biography

Dr. Hansen Su, MD is a psychiatrist in Hillsborough, NC and has over 20 years of experience in the medical field. He graduated from Rutgers New Jersey Medical School in 2000. He is affiliated with University of North Carolina Hospital. He is not accepting new patients.
  • Psychiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Duke University Medical Center

    Residency Hospital
  • Rutgers New Jersey Medical School

    Medical School, 2000
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Psychiatry
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Carolina Behavioral Care PA209 Millstone Dr # A Hillsborough, NC 27278
1

Practice

The Nail Institute Inc4004 Ben Franklin Blvd Durham, NC 27704
2

Affiliated Hospitals

  • University of North Carolina Hospital

    101 Manning Dr
    Chapel Hill, NC 27514
    Recipient of 9
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality