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Dr. Helen Preston, MD

Dr. Helen Preston, MD

Cardiology*

Dr. Helen Preston, MD is a cardiologist in Defuniak Springs, FL. Dr. Preston has extensive experience in Adult Congenital Heart Conditions. She is affiliated with medical facilities North Okaloosa Medical Center and Ascension Sacred Heart Pensacola. She is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 19 reviews 4.4 Star Rating (19 reviews)

Comprehensive Heart and Sleep

1299 US Highway 90 W Ste 1 Defuniak Springs, FL 32433
Telehealth available

Dr. Preston is a Healthgrades Choice provider in Cardiology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
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  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Preston's Reviews

Likelihood to recommend Dr. Preston

4.4
19 ratings, 8 with a written review
5 star
74%
74%
4 star
5%
5%
3 star
11%
11%
2 star
5%
5%
1 star
5%
5%

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Patient dr interface does not exist
I went for several visits and had an ECHO as well as a sleep study but never at any visit did I ever meet the doctor. I was told she didn’t come to the office. I have been a dentist for over 40 years and never attempted to test a patient from home. I dont have any faith in a cardiologist doing that either! This is NOT the place for me
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Charles Gilliam – Mar 29, 2023
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Have been a patient of Dr. Preston's for four years and can say that I feel that she covers every base in her treatment of my health problem. Office staff has always been very polite and helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 11, 2021
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Well I had a phone call from receptionist reminding me about my appointment which I had for gotten. I have had some procedures done and have not felt the best. I had asked if we could push it out a few days and she said we would have to reschedule. So I checked with my wife and she said it was ok. So I was back on the phone with the receptionist and said if I can reschedule for next week. She said it is a 24 hour calling to reschedule. So I looked down on the time and it was 2:50pm and my appointment it til 3pm the next day. I said wouldn't this be over 24 hrs and she said well and huffed and said whatever. I told her you know what just cancel it and she hung up on me. What was said is that my wife and daughter heard that and was like what. So she was very rude and unperfessional. I would not recommend anyone to that practice if that receptionist is still there. For a heart place she is the one that raises your blood pressure.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Oct 16, 2019
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Very knowledgeable physician with excellent credentials in cardiology and CPAP respiratory technology. Assess candidly all prescribed medical and physical treatments with patients. Superior congeniality qualities with patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
E. B. in Niceville, FL – Jun 06, 2019
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I have had chest pain for several years & it has not been able to put a name on it except spasms. I know it is more than that because of how the pain is and what may or may not set it off. I have had tests done, but nothing unusual except a couple of small leaks in valves. I have no idea if this is important, or if it just goes away. She is extremely quick on her time with you. She is a very pleasant doctor though. At first, I was scared of her. I wish there was unlimited charaters to really sa
What went well
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Appointment was rushed
2 others found this helpful
Helpful
karousel – Jul 01, 2018
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Very competent, knowledgeable and thorough. She takes the time to understand the issues and treat accordingly. I would highly and gladly recommend Dr. Preston to friend sand family. .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Niceville, FL – Nov 09, 2017
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I am not sure of what the last person comment was about the receptionist. I found her very pleasant and helpful
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Niceville, FL – Oct 04, 2017
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All staff very nice except receptionist seems very judgmental and rude.
What went well
  • Office environment
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
10 others found this helpful
Helpful
zzsed in Laurel Hill, FL – Jul 31, 2016
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About Me

care philosophy

My patients are my number one priotity. I strive to provide the best care by listening to their needs and understanding them personally to achieve the best quality of life for them. I never forget that everyone deserves care with dignity, respect and empathy.

biography

More than 20 years of experience, providing the highest standard of comprehensive, compassionate, and up-to-date care for patients suffering from both cardiovascular and sleep disorders.  Board certified in Cardiovascular Disease, Nuclear...read more
  • Cardiology

  • Sleep Medicine

  • Nuclear Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Kentucky

    Fellowship Hospital
  • University Of Ky Hospital

    Residency Hospital
  • University Of Kentucky Hospital

    Internship Hospital
  • University Of Kentucky College Of Medicine

    Undergraduate School
American Board of Medical Specialties®
American Board of Internal Medicine®
Cardiovascular Disease
Sleep Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Preston is a Healthgrades Choice provider in Cardiology

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    Locations

    Comprehensive Heart and Sleep

    Comprehensive Heart and Sleep1299 US Highway 90 W Ste 1 Defuniak Springs, FL 32433
    1
    Comprehensive Heart and Sleep1001 College Blvd W Ste F Niceville, FL 32578
    2

    Comprehensive Heart and Sleep

    Comprehensive Heart and Sleep131 E Redstone Ave Ste 110 Crestview, FL 32539
    3
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
    • Directions