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Dr. Holly Emily Russell, MD

Dr. Holly Emily Russell, MD

Family Medicine*
15+ years of experience

Dr. Holly Emily Russell, MD is a family medicine physician in Rochester, NY and has over 15 years of experience in the medical field. She graduated from University of Rochester in 2007. She is affiliated with Highland Hospital. She is accepting new patients and telehealth appointments.

3 Star Rating
Based on 4 reviews 3 Star Rating (4 reviews)

Practice

777 Clinton Ave S Ste 200 Rochester, NY 14620
Telehealth available

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Dr. Emily Russell's Reviews

Likelihood to recommend Dr. Emily Russell

3.0
4 ratings, 2 with a written review
5 star
50%
50%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
50%
50%

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Excellent! I moved to the Rochester area and needed to establish a (PCP)Primary Care Physician and Dr Russell was accepting patients. Welcoming and professional—-thorough and when she wanted more information on a matter, there was no hesitation in sending me for a second opinion. I am fond of recommending Dr Russell to others, including my family, which I wouldn’t do if I had any concerns of the level of care—-I wouldn’t encourage others.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Julie B in Fairport, NY – Oct 13, 2018
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Dr Russell diagnosed my husband's shingles as a bruised rib. He had just suffered a heart attack a few weeks before the shingles. The new chronic pain was alarming and she was clueless. I live with depression and am high functioning. My chronic back ache to Dr. Russell was a symptom of my depression. I am having surgery for a bone on bone L4 f L5 disc with nerve damage and arthritis in June 2017. Horrific office staff; inexperienced and negligble doctor. Avoid Highland Family Medicine.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Name in Rochester, NY – May 07, 2017
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About Me

biography

Dr. Holly Emily Russell, MD is a family medicine physician in Rochester, NY and has over 15 years of experience in the medical field. She graduated from University of Rochester in 2007. She is affiliated with Highland Hospital. She is accepting new patients and telehealth appointments.
  • Family Medicine

  • Addiction Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Rochester

    Medical School, 2007
American Board of Medical Specialties®
American Board of Preventive Medicine®
Addiction Medicine
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office777 Clinton Ave S Ste 200 Rochester, NY 14620
1

Affiliated Hospitals

  • Highland Hospital

    1000 South Ave
    Rochester, NY 14620
    Recipient of 6
    hospital awards

    Surgical Care Excellence Award™ (2024)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality