Dr. James Bates, MD

I have never experience what I experienced with Dr. Bates, his office manager Rick and his team in front desk. Do not go here you will waste your money especially if you are self paying no insurance like me. I paid $200 for a consultation, no x ray was taken of my swallowing gum, no answer was given to me the 5 mins doctor saw me in there . When I went to checkout the manager Rick tried to charge me $315 for a consultation fee when I explained at the checkout I did not get an answer to my swallowing gum, no x-rays was taken, no other tests was run, no answer was given. Dr. Bates told me to come back when I get my period. I tried to explain to the office manager Rick that it’s not fair you are charging me $315 high end price for no results. Rick agreed to reduce it to $200 I paid and left. 1 year later Rick sends me an invoice in the mail of the remaining $115. I already paid them $200 at the visit. I immediately call Rick and the way he answers my phone “oh yea I remember you” he kep

I had a Leffort 1 as well as a genioplasty and a rhinoplasty 8 months later. I am so grateful I chose Dr Bates. He changed my life. I can now breathe through my nose as well as chew without pain. I also love the way I look. He is an amazing surgeon and a great human being.

Very professional. Exceptionaly talented. Very nice staff.

Very caring, knowledgeable and excellent service! Just love Dr. Bates and his entire staff

Dr. Bates and his staff are great! He removed both our daughter and son’s wisdom teeth and did a great job! We would highly recommend him!

Dr. Bates and his staff are very professional and accommodating. I have gone through an initial evaluation and he diagnosed my condition quickly. I know I must have surgery to correct this problem and I will do so. He seemed to genuinely care about my welfare. His entire staff was friendly and competent. They all deserve 5's.

Yelled at his staff. Terrible.

I was in and out with no wait and the price went way down for the replacement device that I needed

If you want your SO to be forced to wait in the office during the procedure with an entitled staff who think a little too much about themselves and not enough about their patient - then this person is for you

Awesome doctor! Staff is very helpful and kind. Great all around experience

Not a match if you have good insurance and want to use it. We went through the entire process with this office and had a date scheduled for our daughter's jaw surgery. We finally realized that this office was not interested in honoring negotiated insurance rates. Our insurance provider told us they would cover the entire surgery, but Dr. Bates' office was not even willing to file some of the services and wanted payment upfront. We switched to a surgeon who honored our insurance & saved $15,000

I had a lump removed from my lip a few years ago and that experience still makes me angry. Not only did he not anesthetize the way he promised, he hurt me and then let me go home without antibiotics. He didn't respect me as a person and then tried to get an EXTRA $1100 out of me after my insuranec and I both paid. Stay away.

When finding a surgeon for your child (15yr old) yes still a child you want to feel he/she is the most important person in the chair. Dr Bates bedside manner was less than subpar. That's the nicest thing I can say about him. He asked questions and didn't bother to listen to the answer. He cut both my daughter and I off several times. Lockjaw is very scary he might want to remember he's not the one going through it, he's supposed to fix it!!!! That's what he gets paid the big Dallas $$$$ for....

Terrible office staff. Never had a worse experience with a doctor and his staff.

This is my second time visiting Dr. Bates and both times it has been a phenomenal experience. I personally felt very well taken care of like I was a priority to Dr. Bates as well as his staff.

Appointment times were accurate...very little waiting.....very friendly staff that helped and guided me through the insurance process. Couldn't be more pleased with the results!