Dr. James Boyd, MD
Otolaryngology-Head and Neck Surgery*
35+ years of experience
Dr. James Boyd, MD is an otolaryngology-head and neck surgery specialist in Saint Louis, MO and has over 35 years of experience in the medical field. He graduated from UNIVERSITY OF MISSOURI / COLUMBIA CAMPUS in 1985. He is affiliated with medical facilities such as Mercy Hospital South and Mercy Hospital St. Louis. He is accepting new patients.
3.7 Star Rating
Based on 33 reviews 3.7 Star Rating (33 reviews)
Practice
607 S New Ballas Rd Ste 2300 Saint Louis, MO 63141At a Glance
- Areas of ExpertiseDr. Boyd specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. • See board certifications
- Hospital Satisfaction
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Dr. Boyd's Reviews
Likelihood to recommend Dr. Boyd
3.7
33 ratings, 12 with a written review
| 5 star | 58% | 58% |
| 4 star | 6% | 6% |
| 3 star | 6% | 6% |
| 2 star | 9% | 9% |
| 1 star | 21% | 21% |
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He was honest with us. Told us about everything that will be going on.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
J kesterson – Aug 25, 2023
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Dr. Boyd cared for my mother for over twenty years. He was there for her every time she needed to beat unbelievable odds. Can not thank him enough for the compassion and care showed her and us over the years.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Joy – Jul 18, 2022
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Diagnosed me with a bronchial Cleft Cyst after just a biopsy. Four years later I find out I have a paraganglioma. Looking at a complicated surgery because it's grown. Absolutely do not go to Dr. Boyd.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Lindsay – Jan 06, 2021
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He done my thyroid surgery. He was awesome. I am pleased with his treatment plan
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Peggy Rayford – Oct 16, 2020
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Dr Boyd is knowledgeable and personable. He answered all of my questions. However the follow up by the clinic staff is at the very least frustrating!!! The message on the answering machine say " You call will be returned by the end of the next business day" Well I have waited an entire week and had to call again with the same result! My primary physician also had the same issues, office staff saying they were going to fax paperwork that day and 3 days later it was still not received!
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
2 others found this helpful
Helpful
Jan Nattier in Flora, IL – Jan 08, 2019
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Dr. Boyd is caring, knowledgeable, and straightforward. He performed my minor tongue surgery and I had a quick recovery. I would recommend him to anyone.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jamie in Union, MO – May 04, 2017
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Liked him very much , very professional
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Apr 12, 2017
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Stay as far away from this guy if you have throat cancer. He will slice you up until he has no more use for you. You will suffer more pain than you can ever imagine and your recovery time will be months. He is willing to cut so much out of your throat that you may not be able to ever eat solid food again. And once he realizes he can cut no more, he will throw you under the bus because you are financially worthless to him. Remember, the guy is an ENT specialist. Contact Barnes Jewish hospit
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
7 others found this helpful
Helpful
Regretful in Saint Louis, MO – Mar 15, 2017
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Did not specify needing up front Payment before surgery!!!Scheduled surgery then started receiving calls about amounts due before preop app!!!Hard to deal plus being REALLY SICK!!!!
What went well
- Office environment
- Appointment scheduling
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
4 others found this helpful
Helpful
Donna in Pinckneyville IL – Jan 29, 2017
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Excellent Physician!! Took over 45 minutes explaining my diagnosis and the outcome. I left feeling confident that I was in good hands and that I would be OK.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
3 others found this helpful
Helpful
Satisfied patient in Washington, MO – Jan 20, 2017
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Misdiagnosed problem, had existing button trach 14 years, now had low oxygen at night. I asked for a regular trach tube at night. He told me to come back in a month! Even though I had proven low oxygen at night. Second visit, handed to prescription for wrong type of regular trach tube at end of visit. Wrong type of tube (I did not need balloon, I am not on a vent). Said Followup as needed. Medical records co-mingled with another patient with entirely different medical problems with new EMR
What went well
- Office environment
- Appointment scheduling
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Barb, Registered Nurse in Chesterfield. MO – Jan 02, 2017
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Could be more compassionate and explain diagnosis more clear. Always get 2nd and 3rd opinions. Great surgeon not so great at explaining diagnosis.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
6 others found this helpful
Helpful
John Doe in Saint Louis Missouri – May 12, 2016
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Leave a review
How was your experience with Dr. Boyd?Overall Patient Satisfaction
33responses
Likelihood of recommending Dr. Boyd to family and friends is 3.6969697 out of 5
About Me
biography
Dr. James Boyd, MD is an otolaryngology-head and neck surgery specialist in Saint Louis, MO and has over 35 years of experience in the medical field. He graduated from UNIVERSITY OF MISSOURI / COLUMBIA CAMPUS in 1985. He is affiliated with medical...read moreOtolaryngology-Head and Neck Surgery
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
University Of Missouri / Columbia Campus
Medical School, 1985
American Board of Medical Specialties®
American Board of Otolaryngology
-
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
-
Otolaryngology-Head and Neck Surgery
†Self designated
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Locations
Practice
Practice
Affiliated Hospitals
- Recipient of 21
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
82%Patients said they were given information about recovering at home2% lower than the national average
76%Patients said that nurses always listened to them and explained things well1% higher than the national average
- Recipient of 1
hospital awardView all awardsPatient Safety Excellence Award™ (2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
84%Patients said they were given information about recovering at home75%Patients said that doctors always listened to them and explained things well1% lower than the national average
- Recipient of 3
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
82%Patients said they were given information about recovering at home2% lower than the national average
73%Patients said that doctors always listened to them and explained things well3% lower than the national average
Learn more about how Healthgrades measures Hospital Quality
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