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Dr. Jennifer Arzola, MD

Dr. Jennifer Arzola, MD

Obstetrics & Gynecology*

Dr. Jennifer Arzola, MD is an obstetrician gynecologist in San Antonio, TX. She is affiliated with Methodist Hospital. She is accepting new patients and telehealth appointments.

4.5 Star Rating
Based on 78 reviews 4.5 Star Rating (78 reviews)

Locations

Alamo Women's Health

Alamo Women's Health3903 Wiseman Blvd Ste 300 San Antonio, TX 78251
1

Dr. Arzola is a Healthgrades Choice provider in Obstetrics & Gynecology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalLabor and Delivery Excellence Award™ See hospitals

More Obstetrics & Gynecology Specialists at Methodist Hospital

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Dr. Arzola's Reviews

Likelihood to recommend Dr. Arzola

4.5
78 ratings, 57 with a written review
5 star
86%
86%
4 star
3%
3%
3 star
0%
0%
2 star
1%
1%
1 star
10%
10%

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Yearly annual visit
Dr. Arzola and her staff are very efficient in what they do. I am very pleased with her services and the way that she takes care of me as an older woman.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 25, 2025
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Hormone Therapy
Dr.Arzola was very sympathetic when it came to menopause symptoms and discussed with me several options. We had follow up visits and I felt very confident that she was up to date on recent informations. Office wait is minimal and office staff are always friendly and professional. Easy to make appointments.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
AK – Feb 08, 2025
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Very good
Very good was quick
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 22, 2024
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Eva-July 05, 2024
I can’t thank Dr. Arzola enough for the excellent care received during my visit. The staff was incredibly welcoming. Thank you all so much!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 06, 2024
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Definitely recommend
As a nurse and patient I definitely recommend this office. They are very well run and efficient. Every single person in the office was friendly. The providers were not rushing me through, I felt like they were taking time to talk to me. I needed a women’s health provider and I am so relieved I ended up with this one. Absolutely recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pamela Nienaber – Mar 07, 2024
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Great practice
Dr. Arzola’s office is always friendly, considerate, willing to explain anything you don’t understand and has staff that is attentive to each patient every visit. Would recommend this practice to anyone
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 09, 2024
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Very friendly!
Short waiting time, fast service. The employees are very friendly and explain very well and clearly in order to understand each process.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jani – Dec 07, 2023
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Highly Do NOT Recommend Dr. Arzola or Her Practice
I went to Dr. Arzola's office 3 times before I decided to move practices, accruing red flag after red flag and dismissing it early on because it was my first pregnancy. The front desk ladies are not attentive. The sonographer completely ruined my first two ultrasounds; I at first gave her a pass for perhaps having a bad day but realized soon it was just her personality and hating her job. You have to ask to see Dr. Arzola during your appts or you won't see her until your third trimester. When I met her, she did not instill confidence and came off completely incompetent. She (and her staff) didn't know basic things. Had no idea how to educate me on asthma during pregnancy. Seemed ready to rush away whenever possible and came off completely impersonal and fake. Nearly everyone there had an attitude, especially the sonographer and the technician drawing blood. The office is completely uninviting. I highly recommend Legacy Women's Health. Trust me, you won't regret the move.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Dec 07, 2023
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Friendly staff and Doctor Arzola is the best, she listens and take her time to answer questions. Definitely highly recommend!!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Blanca E. Estrada – Oct 02, 2023
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Staff is amazing
I went in early for my appointment and didn’t mind waiting for my appointment time but they saw me as soon as they could fit me so that I wasn’t sitting in the waiting room long. So considerate.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Delia Rodriguez – Jun 23, 2023
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Highly recommend
My recent visit was with NP Krista. She is friendly and very professional and answered all my questions. I have always had a pleasant experience with all the staff.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 06, 2023
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Awesome PA!
The staff at Dr. Arzola's office are friendly & very professional. I would give them 4 out of 5 stars for the reason that on my 1st visit I only dealt with her PA and never saw/met the doctor. However, Shayna Manuel is an awesome PA! Thank you for taking me in so quickly.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 02, 2023
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Highly Recommend!
Great Doctor and staff!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 10, 2023
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Dr. Arzola is the absolute best. She has been my Dr for 13 years now and I don’t plan on going to anyone else. She is not only a great Dr but she puts her patients first as well. Definitely highly recommend!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Savannah L – Jan 07, 2023
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I love Dr. Arzola . I have going to her for a long
I went to see her my annual visit I have been going to her for over ten years. She spent a lot of time explaining my situation
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 06, 2023
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Highly Recommend
Found Dr Arzola after searching for a highly recommended doctor and I’m so glad I found Dr Arzola. She was thorough and has a great bedside manner!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 10, 2022
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Definitely Recommend!
I switched to Dr Arzola when I was 20 weeks pregnant and honestly the care was unmatched. First Pregnancy, First Baby & New to San Antonio, I felt so much better about everything after the first visit alone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Maddie Ritz – Nov 29, 2022
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Dr. Arzola is THE BEST!!!! I trust her 150%!
I switched to Dr. Arzola when I was 28 weeks pregnant with my 1st. I know.. I'm CRAZY, right? I absolutely HATED my previous OB and finally had enough. During my FREE consultation, Dr. Arzola impressed me because she came in the room, introduced herself and then pulled up a chair to sit next to me, while she took notes as I was talking. I NEVER felt like I was just a # or $$ to her. Dr. Arzola is genuine, experienced and has an incredible memory for details... or she wrote detailed notes after each exam ?? I 150% trust her and will FOREVER be her patient!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Theresa – Nov 17, 2022
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Excellent health care!
The staff and doctor were caring and knowledgeable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Diana – Jun 28, 2022
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Missing Dr. Arzola
I would very much like to meet Dr. Arzola whom I was originally scheduled with , but was seen instead by an NP . Dont mean any offense to the NP who saw me. She was really nice, but I would prefer someone with much more years of experience and expertise . The biopsy procedure (besides d pap) I recently had was unforgettable, painwise! :(
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
MG – Jun 16, 2022
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About Me

care philosophy

Our goal is to provide our patients with the safest, highest quality, and most compassionate standard of care possible. We offer the latest in Ob/Gyn services, from routine prenatal care to high-risk obstetrical care. Our gynecological services...read more

biography

Dr. Jennifer M. Arzola is a board-certified physician and Fellow of the American College of Obstetrics and Gynecology. Dr. Arzola received a Bachelor of Arts in Biology at the University of Texas at Austin. She earned her medical degree and completed...read more
  • Obstetrics & Gynecology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Obgyn – University Of Texas Health Science Center

    Residency Hospital
  • San Antonio

    Residency Hospital
  • Texas

    Residency Hospital
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Dr. Arzola is a Healthgrades Choice provider in Obstetrics & Gynecology

    Read our methodology

    Affiliated Hospitals

    • Methodist Hospital

      7700 Floyd Curl Dr
      San Antonio, TX 78229
      Recipient of 57
      hospital awards

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      Patient Safety Excellence Award™ (2025)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      77%
      Patients said that nurses always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality