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Dr. Karen Boone, MD

Dr. Karen Boone, MD

Otolaryngology-Head and Neck Surgery*
30+ years of experience

Dr. Karen Boone, MD is an otolaryngology-head and neck surgery specialist in Saint Peters, MO and has over 30 years of experience in the medical field. She graduated from Case Western Reserve University in 1991. She is affiliated with medical facilities such as St. Luke's Hospital and Barnes-Jewish St. Peters Hospital. She is accepting new patients and telehealth appointments.

4 Star Rating
Based on 48 reviews 4 Star Rating (48 reviews)

Practice

4790 Executive Centre Pkwy Saint Peters, MO 63376
Telehealth available

At a Glance

  • Areas of Expertise
    Dr. Boone specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Surgical Care Excellence Award™ See hospitals
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Dr. Boone's Reviews

Likelihood to recommend Dr. Boone

4.0
48 ratings, 26 with a written review
5 star
71%
71%
4 star
2%
2%
3 star
2%
2%
2 star
4%
4%
1 star
21%
21%

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Very good I highly recommend her. Very professional and caring. Just like her dad. She is a very good good doctor..Highly recommended!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Thomas Martin – Dec 31, 2024
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This organization is very cavalier about patient care. When I arrived for my last appointment I was told that I had cancelled the appointment! I had not. Later the office administrator contacted me and admitted that a staff employee had "hit the wrong button" to cancel my properly scheduled appointment. This is one of the worst experiences I've had in my life with a healthcare provider. If they cannot be relied upon to properly safeguard a patient's appointments why should one rely upon them for their health care needs. The flippant attitude of the office administrator when she justified the customer breakdown was: "people make mistakes". Well Ms. Office Administrator I don't want you making "mistakes" with my health care!!
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
An Unhappy Former Patient – Sep 29, 2024
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A waste of time, just to not be a priority.
Not impressive, I have been told that the damage to my ear may be permanent, with no advise as to how to treat and mitigate the symptoms. Dr. Karen Boone is charismatic and easy to talk to. This doesn't help the treatment process though. It has been an absolute chore to communicate with the office, unless I have the time for an appointment, and with no actual treatment, it's very discouraging. I've started looking for a second opinion, as the clinic has made it pretty obvious that they will only help or communicate if I'll come in for the copay, and I ultimately end up with no progress.
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Jan 11, 2024
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Dr. Boone has taken excellent care of our family over the years. She is a truly remarkable physician who genuinely listens. She is smart, kind, and knowledgeable. She deserves every single star of this review.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Apr 30, 2021
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Wonderful Dr.! I've had problems with my ears for years and no other Dr. could solve the problem. One visit to Dr. Boone and the problem is gone! I highly recommend her! She is amazing!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 02, 2021
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Absolutely horrible customer service. Stay away if you want quality work and service.
What went well
No results
What could be improved
  • Didn't explain conditions well
4 others found this helpful
Helpful
Dec 04, 2020
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She is very caring and works well with other doctors when there are other health issues to be considered. Very knowledgable and helpful in working with insurance issues and tries hard to solve the cause of problems rather than going for the quick, or easiest, option for herself. Very thorough with all testing on sight.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Pleased – Mar 11, 2020
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Myself and my family have been patients of Dr. Boone at Midwest ENT Center for over 20 year. She has treated all 3 of our children for various needs as well as my wife and myself. She has an excellent bedside manor, will always resolve any issues with positive result. The audiology department and the allergy departments are also excellent!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
keithmc04 – Dec 05, 2019
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A very fine physician, one that I would recommend very highly.
What went well
No results
What could be improved
No results
Helpful
Nov 18, 2019
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I have seen Dr. Boone several times and have been very satisfied with all aspects of care. She is a very sweet and knowledgable doctor and I recommend her to everyone. She performed surgery on my late husband and his father to remove skin cancer from their noses and ear.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Pauline A McCaleb – Nov 15, 2019
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Dr Boone & all of her staff are professional, friendly, informative & helpful. I never have to wait more than a few minutes. The office is clean & Dr Boone takes time to explain the situation at hand. Thank You Dr Boone.
What went well
No results
What could be improved
No results
Helpful
Mary Tackett – Nov 09, 2019
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Dr. Boone cares, really cares not only about your sinuses or ear conditions, but also about your total well-being. She takes time with you during an appointment and does not rush. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Tom – Nov 01, 2019
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Front desk was very efficient in checking me in. Only waited 5 minutes , & was called back to see Dr. Boone, she came right in, we reviewed my chart, asked how I was doing , did exam, talked about meds. She answered my questions so that I could understand. I would definitely recommend Dr. Boone
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Nancy – Oct 18, 2019
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Love this place and staff,Dr Boone is top notch,answers questions. Her assistant Jennifer is sweet and through in update of your history...
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Janet Amsinger – Oct 09, 2019
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I have been going to Dr. Boone for over 3 years. She is very easy to talk to and answered all of my questions and concerns.
What went well
No results
What could be improved
No results
Helpful
Oct 08, 2019
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I only waited a few minutes in the exam room. Dr. Boone is always prompt and has a very upbeat and pleasing personality. She answered all my questions and explained her answers. Plus she inquired about symptoms that could cause a problem done the road. I would recommend her with no hesitation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Friendly Dr. Boone – Oct 02, 2019
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Dr Boone was very personable and infomative and extremely good at explaining things in things in a very understandable way. She was very good and I would highly recommend her
What went well
No results
What could be improved
No results
Helpful
Mar 29, 2019
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While good at her field of practice, her bedside manner and interaction with patients is one of the worst I have seen. I will NOT recommend her to anyone. She has very little concern for her pantie ts Asa person.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
St. Lohis in MO – Aug 08, 2018
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I had a terrible experience with Karen Boone and her office staff. She was very rude and did not answer my questions. She rushed the appointment along and was just concerned about making money off of parients for tests not needed. Everytime i tried to ask a question or give her my symptoms, she cut me off and never gave me an answer. She left the room and never returned and next thing i knew was my appointment was over. I left there worse off medically and wasted an entire day there.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Cindy in Saint Peters, MO – Apr 04, 2018
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Best experience in a doctor's office...EVER!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 20, 2018
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About Me

biography

Dr. Karen Boone, MD is an otolaryngology-head and neck surgery specialist in Saint Peters, MO and has over 30 years of experience in the medical field. She graduated from Case Western Reserve University in 1991. She is affiliated with medical facilities...read more
  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Case Western Reserve University

    Medical School, 1991
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Midwest ENT Centre PC4790 Executive Centre Pkwy Saint Peters, MO 63376
1

Affiliated Hospitals

  • St. Luke's Hospital

    232 S Woods Mill Rd
    Chesterfield, MO 63017
    Recipient of 14
    hospital awards

    Surgical Care Excellence Award™ (2025, 2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    83%
    Patients would recommend the hospital to friends and family

    18% higher than the national average

    View all patient feedback
  • Barnes-Jewish St. Peters Hospital

    10 Hospital Dr
    Saint Peters, MO 63376
    Recipient of 4
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • SSM Health St. Joseph Hospital-Lake Saint Louis

    100 Medical Plz
    Lake Saint Louis, MO 63367
    Recipient of 2
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality