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Dr. Kim Thu Chu, MD

Dr. Kim Thu Chu, MD

Obstetrics & Gynecology*
30+ years of experience

Dr. Kim Thu Chu, MD is an obstetrician gynecologist in Houston, TX and has over 30 years of experience in the medical field. Dr. Chu has extensive experience in Obstetric Care, Gynecologic Conditions, and Sexually Transmitted Diseases Treatment & Screening. She graduated from University of Miami Miller School of Medicine in 1994. She is affiliated with HCA Houston Healthcare West. She is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 115 reviews 4.3 Star Rating (115 reviews)

Dr. Chu is a Healthgrades Choice provider in Obstetrics & Gynecology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalGynecologic Surgery Excellence Award™ See hospitals

More Obstetrics & Gynecology Specialists at HCA Houston Healthcare West

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Dr. Chu's Reviews

Likelihood to recommend Dr. Chu

4.3
115 ratings, 58 with a written review
5 star
76%
76%
4 star
3%
3%
3 star
5%
5%
2 star
2%
2%
1 star
14%
14%

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Dr chu is one of the best gynecologists
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Muhammad Umair – Apr 03, 2025
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Professional and Caring
Dr Chu treated me with incredible care and performed my surgery successfully. I highly recommend her. There is a reason for the long wait times in her office. After all good things come to those who wait.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Shamay – Aug 25, 2023
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She nearly killed me and my baby. Completely unprofessional and tried pressuring me to breast feed despite telling her I was not interested. Also sent me home despite my blood levels being extremely low, had to go to the ER two days later.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
3 others found this helpful
Helpful
May 01, 2022
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Dr Chu has been my doctor for 23 years, she delivered my 19 yr old son. She is very thorough, very informative, smart & straight to the point. She is very very nice, never in a rush & listens well! The facility & staff is great also. Never changing my Doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 12, 2021
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Nice office and friendly staff. Dr. Chu is great.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
D. Richardson – Oct 24, 2020
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Shes a great doctor! She delivered 2 of my kids. Shes very realistic about any situation. Great manners.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Deleon – Jun 17, 2020
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Dr. Chu is my go-to OB for health care needs. She has extensive decades-worth of medical experience and we are so grateful that she still continues to practice and carry out OB/GYN services. I would definitely recommend her to anyone who is unsure of who to select for their OB/GYN needs. Thank you, Dr. Chu!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nancy Duong – Jun 08, 2020
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Great Doctor and staff!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Leydi – Apr 19, 2020
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Dr. Chu was not good! I was at office 15 minutes early for my appointment. Filled out at least 11 pages of info. and waited for over an hour and they wanted me to see nurse practitioner. I did not come to see NP. I was there to see the Dr. When I insistent to see the Dr. Chu she did the exam but she was rushing me out of the office, I which did not appreciated. The reason they don't answer their phone because the receptionist at her practice was on a personal call from time walked in. This is very unprofessional and just plain rude!. Staff in the back was also too busy eating snacks and talking loud. I am considering changing doctors because of Dr's and her staff been unprofessional and not caring. Dr. Chu should re-evaluate her staff and herself otherwise she will not have new patients!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
K.Pida – Mar 18, 2020
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Dr Chu always good to her patient !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Trang Nguy?n – Mar 05, 2020
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I made an appointment for my daughter to see Dr. Kim-Thu Chue. My daughter is Handicapped and it can be a battle at times unless things are explained well to her. Dr. Kim talked and explained everything to her to where my daughter was very comfortable with her and had a good experience and said she liked her and considered her her doctor.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Larry Jay Grantz – Feb 14, 2020
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Visiting Dr. Chu's office was a pleasure. I tried other doctors first, all were disappointments on issues ranging from poor customer service on the phone to unwelcoming atmospheres and confusing procedures. Dr. Chu's office is nothing like that. Her waiting area is spotless and welcoming. The reception window is always open and the staff are most helpful. I was originally told the doctor was running late, but I was seen in a timely manner. (Other doctors, were consistently late with no explanation or apology.) Once in a patient room, it was immediately apparent the staff takes pride in their work and work environment. Every visible space was neat and clean and certainly inviting. Every person I came in contact with was polite and eager to assist. Dr. Chu was most professional and went the extra mile to ensure every option regarding my treatment was explained and every possible outcome understood. As I am not an English speaker, this is no easy task. I highly recommend Dr. Chu!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Wei Grzesik – Jan 23, 2020
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Dr. Chu has been my doctor since she began her practice. She is very thorough, caring and informative. I give her 5 plus stars. Fabi, her admin, is the nerve center who is efficient and addresses every question regarding appts., insurance etc. Dr. recently moved, which is a longer drive, but I do not mind because I want the best. My daughter is her patient too.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan G. – Dec 27, 2019
Dr. Chu's Reply –
Thank you for the kind rating, Susan.
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Dr. Chu always takes the time to explain things and answer any questions or concerns that you have. I believe she genuinely wants to put you at ease and definitely cares about her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 12, 2019
Thank you for taking the time to leave your... Read More
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Dr. Chu is very nice and really cares for her patients. I highly recommended seeing Dr. Chu
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Patti – Oct 01, 2019
Dr. Chu's Reply –
Thank you for the kind rating, Patti!
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I have been seeing Dr. Chu for over 5 years. She delivered my first 2 babies. I’m currently pregnant with my 3rd baby but since Dr Chu is out of network with my current insurance, I’m forced to find a new OB. The pressure and stress I have to go thru to find someone like Dr Chu is very hard. I cried. She is literally the best. I am currently seeing a new OB and he is no where compare to Dr Chu, her great bedside manner, patients and knowledgeable. I also love her nurses and front desk lady as well. I love her team.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Christina Vachira – Sep 13, 2019
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I’ve been given the most excellent care from Dr. Chu. I couldn’t think of a better doctor to help me along on the journey of my first pregnancy. She was very thorough with every answer to all my questions. When i was in the hospital delivering, she was constantly checking on me after i gave birth. When i gave birth she made sure that my husband was involved which I absolutely loved. I will 100% be going to Dr. Chu for the delivery and prenatal care for my other children. I can not say enough good things about her.
What went well
No results
What could be improved
No results
Helpful
Emilee Morey – Aug 24, 2019
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I went in extremely nervous and Dr. Chu helped calm my nerves right away. She took her time in explaining everything to me and never rushed me out of her office as some doctors have. What I really liked was that she provided me with multiple solutions to what I was experiencing and she gave me reasons as to why each solution would work. I would definitely recommend her to anyone! Also, her receptionist was really nice and so was the lady who took my blood work.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Leslie in Cypress, TX – May 20, 2019
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Although, Dr. Chu appears to be a caring healthcare professional her office staff and office manager Alison Ernst are dishonest and fail to follow up with imperative patient needs., and told my employer I was no longer a patient there. Wow! I will also be filing a complaint with HCA healthcare.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Ashley T in Houston , TX – May 17, 2019
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After years of going to Dr Chu i will never go back!!!! She is trying to literally cheat you out of money by coding your visits wrong. If you ask a question in the exam room they charge you for a visit instead of a yearly exam therefore my insurance didn’t cover it. They also do tests that are not authorized or discussed at all. I have had to pay for so much stuff that I should never have had to pay for. And it’s the last time I will do it!!!!! Also if you need a refill on your prescription you have to call the office at least 10 times - no exaggeration. Also you’ll have to wait over 2 hours past your appointment. Do not waste your money or time on this awful place! Very disappointed that this office has become what it has.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
May 01, 2019
Shannon, thank you for your honest feedback and... Read More
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About Me

care philosophy

Our Houston-area obstetricians and gynecologists are dedicated to providing the highest standards of medical care to women of all ages within a compassionate, supportive, and professional environment.

biography

This physician is accepting telehealth visits. Dr. Kim-Thu Chu received her undergraduate from Duke University and her medical training from the University of Miami- School Of Medicine. She completed her residency training at the University of...read more
  • Obstetrics & Gynecology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Medical Branch Galveston School Of Medicine

    Residency Hospital
  • University Of Texas Medical Branch Galveston School Of Medicine

    Internship Hospital
  • University Of Miami Miller School Of Medicine

    Medical School, 1994
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Vietnamese

Dr. Chu is a Healthgrades Choice provider in Obstetrics & Gynecology

    Read our methodology

    Affiliated Hospitals

    • HCA Houston Healthcare West

      12141 Richmond Ave
      Houston, TX 77082
      Recipient of 17
      hospital awards

      America's 250 Best Hospitals Award™ (2024, 2023)

      Superior clinical outcomes in gynecological surgery

      Surgical Care Excellence Award™ (2024)

      Superior clinical outcomes in gynecological surgery

      View all awards

      How patients felt about the care they received at this hospital.

      76%
      Patients said they were given information about recovering at home

      8% lower than the national average

      70%
      Patients said that doctors always listened to them and explained things well

      6% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality