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Dr. Lena Poole, MD

Dr. Lena Poole, MD

Family Medicine*
15+ years of experience

Dr. Lena Poole, MD is a family medicine physician in Round Rock, TX and has over 15 years of experience in the medical field. She graduated from University of Texas Health Sciences Center at San Antonio Long School of Medicine in 2006. She is affiliated with St. David's Medical Center. She is accepting new patients.

4.4 Star Rating
Based on 20 reviews 4.4 Star Rating (20 reviews)

Practice

1750 Round Rock Ave Ste 100 Round Rock, TX 78681
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Compare with other Family Medicine Physicians

Compare Dr. Poole with our nearby Family Medicine Physicians at St. David's North Austin Medical Center.

Make an appointment at St. David's North Austin Medical Center today at
(512) 649-0896.

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Dr. Poole's Reviews

Likelihood to recommend Dr. Poole

4.4
20 ratings, 14 with a written review
5 star
80%
80%
4 star
5%
5%
3 star
0%
0%
2 star
5%
5%
1 star
10%
10%

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Susan
Great. She dose what MD job. Advanced Basic medical treatment. She goes over blood work, and medical concerns. If something she can fix with treatment/ Medication without need of specialist. Save time and money. If you need specialist she write a referral. To get treatment needed to have health plan to resolve issues. She follows her plan to make sure everything is checked. Keep you healthy without additional treatment from specialist. She listens.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 26, 2023
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Dr Poole is one of the worst physicians I have had the misfortune of treating with. For her, the treatment of first resort is medication, no matter what the illness, especially with senior citizens. Her medication of choice is antidepressants. She admitted that her only purpose as an MD was to give out medication and to provide referrals. If you want a doctor who will treat you as an individual, she is not the one.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Apr 11, 2019
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Dr Poole is a very empathetic doctor that cares about her patients. When my wife died, she and several of her staff attended her memorial service because they cared about my wife and about my physical and mental well being on loosing my wife of 57 years. Dr. Poole and her staff watch over me very closely especially during my recent bout heart and prostate cancer problems.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 19, 2019
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I appreciate Wellmed so much with Dr. Poole and Hilary RN. I have never had surgery before, but needed a hip replacement. They helped me through the surgery. They are God sent for me. I am just a country woman who needed to trust and trusted the right people.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ronnie Wiley in Round Rock, TX – Dec 05, 2018
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Always attentive and helpful in consultation; knows appropriate therapies, meds, referrals. Personable, Professional, and makes every minute of consultation important. Genuinely cares about patient; and listens carefully before making a suggestion, or decision about a prescription to write.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Donald Hoglin in Round Rock, TX – Jul 24, 2018
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I've been a patient of Dr. Poole for 3 years. Visits are never rushed. She is very thorough and communicates clearly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Round Rock, TX – Dec 16, 2017
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Dr Poole has helped me to open up about issues I normally would keep to myself. She has stayed on top of my medical needs as well as making me feel like I matter and not just a number. If I had my way all my loved ones would come to her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cindy Sanders in Jarrell, Tx – Nov 07, 2017
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Dr Poole very caring everyone is very helpful and nice wonderful visit
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Maria Elizabeth in minneapolis, mn – Nov 07, 2017
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My regular visit with Dr. Poole was excellent. I was admitted promptly at the time my appointment was scheduled. The preliminaries were done efficiently, prior to Dr. Poole coming into her office to see me. Our conversation covered the issues concerning the lab work I had done the week before, but Dr. Poole had time to allow me to share the current issues in my life that affect my health. Upon leaving I received a copy of my visit and the dates for my next labs and Dr. visit.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Round Rock, TX – Oct 27, 2017
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Dr. Poole is a caring and efficient primary care giver. She has taken care of me for several years and I have never had better care. Her office staff is great and I would recommend this practice to everyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gary Wood in Round Rock, TX – Oct 24, 2017
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Always fast service and very short wait time
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lonn H in Round Rock – Oct 20, 2017
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Dr. Poole is a great Dr. she treats you like family and really cares about your health. She explains everything to you where you can understand. The atmosphere in the office is very friendly.The staff are all very friendly and greet you with a smile.Want to say thank you to all for making feel like welcome in your clinic.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sherry in Austin Texas – Oct 18, 2017
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Dr. Poole and her staff are always available for my needs. I called in at 8:45 AM this morning and saw Dr. Poole at 11AM, She was very thorough in her questioning and explanations and prescribed a medication which I believe will help my condition.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Eugene Cagle in Round Rock, TX – Oct 04, 2017
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Dr. Poole has a broad medical background, and she is very competent in many areas of medicine. Dr. Poole is very personable and very caring. She is a very dedicated health professional. I would highly recommend Dr. Poole as a family doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Jim B in Austin, TX – Aug 09, 2016
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Know Before You Go

About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more

  • Family Medicine

  • Geriatric Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Health Sciences Center At San Antonio Long School Of Medicine

    Medical School, 2006
American Board of Medical Specialties®
American Board of Family Medicine®
- 
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office1750 Round Rock Ave Ste 100 Round Rock, TX 78681
1
(512) 388-9495

Practice

Curative Medical Austin PLLC900 Congress Ave Ste 200 Austin, TX 78701
2
(512) 881-2515
See all Family Doctors in Round Rock, TX