Dr. Lisa Dillard, MD

I attempted to establish care with Dr. Dillard in the fall of '24, and during that initial visit waited after vitals were taken for over 40 minutes. It was my hope that the situation was an anomaly, but it was not. I returned today for a follow-up visit and waited for 40 minutes again and still did not get to see her. The kind person working the desk told me this is not uncommon with this doctor and that if I didn't want to wait, I might be best served finding another physician. I left without having my appointment and will not be returning.

I am tying to find out where she went after Piedmont in atlanta, she is such a wonderful caring person.

Dr. Dillard is excellent—she listens, she explains and does what is best for her patients. I love that she spends as much time as necessary with her patients.

She is not just an internist but an excellent listener. I appreciate that she listens to my concerns about my health.

This was a very bizarre situation. Dr. Dillard and I are both of the same undergraduate school, in which I personally seeked her out for that rare purpose alone. However, Dr. Dillard did not know this. My first visit was met with her staff utterly unprepared to accept my insurance. As a result, I left after waiting and literally taken into the exam room for nearly an hour later. Her staff member said my insurance as not yet active and they could not get verification approval. We later found that out to be incorrect. It was simply the staff’s incompetency to ask the provider the correct questions to get my visit covered. As a result, I accepted the mistake and oversight and rescheduled my appointment a whole month and a half later to give Dr. Dillard another try. Well, I came back and the staff was very friendly this time, but as I passed by her office to be escorted to the exam room, Dr. Dillard mannerisms was stoic at best. As I gave her our college ‘mantra’ greeting she

Poor. Did not get to see her. Waited 90 minutes past my appointment time but had to go back to work. I wish they had called me to tell me she was late so I could chose to reschedule. Not a good first impression. I will look for another doctor with a better managed office.