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Dr. Manuel Bustamante, MD

Dr. Manuel Bustamante, MD

Gastroenterology*
30+ years of experience

Dr. Manuel Bustamante, MD is a gastroenterologist in Naples, FL and has over 30 years of experience in the medical field. Dr. Bustamante has extensive experience in Esophageal Disorders. He graduated from Catholic University Medical Center in 1994. He is affiliated with medical facilities Naples Community Hospital and Physicians Regional Medical Center Pine Ridge. He is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 57 reviews 3.4 Star Rating (57 reviews)

Practice

3369 Pine Ridge Rd Unit 203 Naples, FL 34109
Telehealth available

Make an Appointment

Hospital Highlight

Dr. Bustamante is affiliated with Naples Community Hospital Naples, a highly rated and top awarded hospital for gastroenterology.

At a Glance

  • Areas of Expertise
    Dr. Bustamante specializes in the areas of Gastroenterology & Internal Medicine. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America’s 100 Best Hospitals for Gastrointestinal Care Award™ See hospitals
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Dr. Bustamante's Reviews

Likelihood to recommend Dr. Bustamante

3.4
57 ratings, 27 with a written review
5 star
54%
54%
4 star
4%
4%
3 star
2%
2%
2 star
4%
4%
1 star
37%
37%

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Poor billing work.
I just received a bill for 3900 dls from the endoscopy center and 735 dls for anesthesia. I put my health insurance card in the Patient Portal in good time. The office was never able to contact my insurance but they didn't call me to contact me either. Before the procedure, I called the insurance company to report the problem and the insurance called the doctor's office during working hours and since I couldn't communicate I left the message and the insurance person I should call and they never contacted. On January 7, I had the procedure and today, January 22, I receive the bills without paying for the insurance, as if I didn't have one and which covers the entire procedure. The poor work and the lack of consideration for the patient are evident, which is why my evaluation is terrible.
What went well
  • I felt respected
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Vicente cendan – Jan 23, 2025
Translated from the original Spanish.
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Good doctor!
Dr Bustamante is an excellent doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nov 29, 2023
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A wonderful experience with doctor and staff.
What a kind, competent doctor! I had a wonderful experience in every way with Dr. Bustamante's office staff, his PA, Bledar, the Endoscopy suite staff and Dr. Bustamante himself. His office staff is kind, cheerful and welcoming. When at the office you see Bledar - he is very competent and listens to everything you have to say. He's helpful and upbeat. The entire staff at the endoscopy establishment were gentle and kind. And Dr. Bustamante, who does the procedures, was a very calm and reassuring presence and spoke with me afterwards. Highly recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JJC – Jun 06, 2023
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I had a very poor experience with Dr. Bustamante. He has terrible bedside manner and rushed me at each meeting we had. I would ask him questions and he one foot out the door and his hand on the door handle. He had only been in the room for a few minutes. He left me with questions for his nurse, whom I found to be incompetent. She was not able to explain a procedure to me that they were recommending. I am a nurse myself and found it to be nerve wrecking to put myself in their hands. Bedside manner is extremely important unless you are a genius in your field and it can be overlooked. Not worth it in this case, find a better GI.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Jan 28, 2021
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A very caring and knowledgeable staff
What went well
  • Listened & answered questions
What could be improved
No results
Helpful
Oct 28, 2020
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Muy profesional lo recomiendo
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 14, 2020
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Just had a consultation with this doctor. Kept me waiting for almost an hour, didn't apologize, was short and rushed and seemed to have a problem when I inquired about his experience and outcome of his procedures. Will find a doctor with a better bedside manner.
What went well
No results
What could be improved
  • Appointment was rushed
  • Long wait times
8 others found this helpful
Helpful
Luis Martinez – Jun 12, 2020
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Very good with his patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Stephen Barberio – Apr 22, 2020
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Very good Dr and nurses who listen to you and take fast action
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Maria – Sep 28, 2019
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VERY KIND AND CONSIDERATE. EXPLAINS THINGS IN DETAIL. MAKES YOU FEEL YOU'RE HIS ONLY PATIENT.EXCELLANT FOLLOW UP. WHA T MORE CAN YOU ASLK FOR.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
BOB WALTERS in BONITA SPRINGS, FL – Oct 03, 2018
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Dr Bustamante is very professional and caring doctor. He will order the necessary tests to find the problem
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 03, 2018
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An extremely caring and wonderful doctor. He has been phenomenal. I’ve undergone two procedures and he has been great. Very thorough with lots of follow up questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Victor Valdivia – Oct 02, 2018
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Dr. Bustamante is an outstanding an outstanding diagnostician in his area of gastroenterology. A very good listener and keen observer of his patient make him deserve an excellent rating.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Albert Pike in Naples, FL – Jul 30, 2018
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wonderful experience with a caring Doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jiuhong Spears in Estero, FL – Jun 27, 2018
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Excellent Doctor. Had Colonoscopy. Good bedside manner. Very professional. Would definitely recommend.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
NWHI in Naples, FL – Jun 26, 2018
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wonderful experience with a caring Doctor. Reviewed the previous appt. and listened to my concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeannette Provance in Naples, FL – Jun 24, 2018
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El doctor es muy bueno y muy profesional
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lidia Lores in Naples, FL – Jun 21, 2018
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Thank you Doctor for my three visits and two procedures, which where very helpful in diagnosing my problem. I would recommend you to other people. Dr. Bustamante took the time to explain everything to me in a manner in which I could understand. He answered all my concerns and was prompt in answering my phone calls. His staff where also very kind and considered. I have no problem returning to Dr. Bustamante should I need to in the future.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John P Lamberti in BONITA SPRINGS, IL – May 24, 2018
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Dr Manuel Bustamante is the best gastroenterologist ever. He is very knowledgeable. very patient, he explains things to you as many times as necessary until he is sure that you understood. His office staff is also very knowledgeable and they both are always willing to help. They are very nice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
ANA DIAZ ALMARAL in NAPLES, FLORIDA – May 24, 2018
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Very competent doctor who focuses on patient problems and offers effective treatments
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dave in Naples – May 22, 2018
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Leave a review

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About Me

care philosophy

Manuel Bustamante, MD, is a Naples Gastroenterology specialist, here to better coordinate your healthcare.

biography

Manuel Bustamante, M.D., is a Naples Gastroenterology specialist, here to better coordinate your healthcare.
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Miami

    Internship Hospital, 1998
  • Catholic University Medical Center

    Medical School, 1994
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Manuel Bustamante M.D. P.A.3369 Pine Ridge Rd Unit 203 Naples, FL 34109
1

Practice

Office2675 Winkler Ave Fl 2 Fort Myers, FL 33901
2

Affiliated Hospitals

  • Naples Community Hospital

    350 7th St N
    Naples, FL 34102
    Recipient of 73
    hospital awards

    America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024, 2023)

    Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

    America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024, 2023)

    Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

    View all awards

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
  • Physicians Regional Medical Center Pine Ridge

    6101 Pine Ridge Rd
    Naples, FL 34119
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality