Dr. Neil Schiff, MD

I just called to follow up on referral my PCP made to Dr. Schiff. The individual who answered the phone was very rude, told me they did not have any referrals; she did not even ask for my name, and told me to have my PCP the send another referral and proceeded to hang up on me when I asked for her name! Needless to say, I called my PCP's office and requested they send referral to another otolaryngologist!

I have been there 3 Times each time I waited over an hour to be seen instead of having just one Person I had 2 They got My results called Me to go in paid my copay and got my results 3 Days later I got another call stating I didn't know all the results weren't in um how can You not know that ended up going back and paying another copay. The last time I ended up walking out. When You schedule Appointments maybe You shouldn't schedule so many when You say 10:30 then it's 10:30 I ended up walking out at 11:30. If I could rate Them a Zero I would They are not organized at all. 2 People and They couldn't get it right. Run don't walk from this Place. I have to start all over again because of Their Incompetence.

Good experience Dr and staff are very thorough

Saw Dr Schiff for nosebleeds after having an ED doc cauterize the spot days before for uncontrolled bleeding. Wanted to make a relationships with a good ENT for the future. Dr Schiff was kind, gave good, sensible followup advice, explained everything, and said to come back as needed - just what we wanted. Office staff couldn't be nicer.

The final straw was I cancelled an appointment, then they left me a message confirming the appointment I had cancelled. I called back and cancelled again. They then billed me for a "No Show" and when I called to explain they blamed me for not getting the name of the person I spoke to. I was hesitant to reschedule with this doctor anyway and definitely won't be now.

Dr Schiff and his entire staff are beyond wonderful. Deb Mastrianni is awesome and all the nurses and audiologists are fabulous. I have Meniere's disease and he has been constantly open to trying anything that I bring to him - this is not an easy disease to treat or to live with - I am so thankful for all of their compassion.