Dr. Nicolas Muruve, MD

THIS REVIEW IS NOT ABOUT THE DOCTOR. WE LIKE HIM..HIS NURSE IS GREAT. BUT THE EASE OF GETTING AN APPT. IS TERRIBLE. MY HUSBAND HAS A HISTORY OF BLADDER CANCER FOR MANY YEARS. HE STARTED WITH BLOOD IN THE URINE IN NOVEMBER. WE WERE THINKING THE CANCER CAME BACK. WHEN I CALLED THE OFFICE FOR AN APPOINTMENT (THINKING SHE MIGHT SAY COME IN A WEEK ) SHE SAID THE SOONEST SHE COULD GET HIM IN WAS FEB 12TH. THATS 3 MONTHS!!!! SHE SAID IF HE WAS BLEEDING HE SHOULD GO TO ER. HE WASNT POURING OUT BLOOD BUT WOULD OCCASIONALLY SEE IT IN THE TOILET. HE HAS BEEN A PATIENT FOR 2 YEARS. I WAS SO FURIOUS THAT I TOLD HER WE WOULD BE FINDING ANOTHER DR. (WHICH WE HAVE). HE HAS A REOCCURRENCE OF CANCER. I'VE BEEN A NURSE FOR 50 YEARS AND NEVER HAVE EXPERIENCED THIS!!! SHAME ON THAT PERSON I SPOKE TO. SHE NEVER EVEN HAD THE COURTESY TO NOTIFY THE DR. HE SHOULD KNOW WHAT KIND OF IDIOTS HE HAS EMPLOYED. VERY DISGUSTED WITH THE PRACTICE AND DEALING WITH CLEVELAND CLINIC IS A NIGHTMARE TRYING TO REACH SOMEONE. I HOPE THE DR. IS READING THIS BECAUSE IT WILL BE A REFLECTION ON HIM. YOU SHOULD HAVE SECRETARIES THAT HAVE SOME KNOWLEDGE IN DEALING WITH UROLOGICAL PATIENTS. YOU DON'T MAKE A PATIENT WAIT THAT LONG WITH A HISTORY OF BLADDER CANCER!!!

This is a honest review of the horrible service that Cleveland Clinic Urology provided for patient care. I hope this review makes them change their practice so this doesn't happen to anyone. My father had to get a emergency catheter put in at the ER due to a reaction to medicine. He was scheduled as told by ER to get it removed by urologist and had an appointment to do so, the office cancelled on the day of the appointment and won't reschedule and refused to see him, telling him to go to the ER to get it removed. Whole reason ER told him to go to urologist was to be evaluated and have it removed. Makes no sense. He's a established patient of Cleveland clinic. Why is this dept refusing care/ what was told by ER doc? What happen? The doctor and office staff refused to talk to patient or family about issue just repeating to go to Er which we are now going tomorrow morning. Hopefully the on call urologist is more caring than this doctor/office.

I was referred to Dr. Muruve as one of two So. Florida experts in my condition. He gave me a lot of confidence in his ability to assess and address my problem. After about 5 years of semi-annual monitoring, I elected to have the inevitable surgery and Dr. Muruve did a good job, released me from the hospital after overnight stay, and has continued to monitor annually.