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Dr. Rachel Geffen, MD

Dr. Rachel Geffen, MD

Sports Medicine*

Dr. Rachel Geffen, MD is a sports medicine specialist in Birmingham, AL. She is affiliated with Ascension St. Vincent's Birmingham. She is accepting new patients and telehealth appointments.

4.9 Star Rating
Based on 21 reviews 4.9 Star Rating (21 reviews)

Practice

805 Saint Vincents Dr Ste 100 Birmingham, AL 35205
Telehealth available

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At a Glance

  • Areas of Expertise
    Dr. Geffen specializes in the areas of Physical Medicine & Rehabilitation & Sports Medicine. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
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Dr. Geffen's Reviews

Likelihood to recommend Dr. Geffen

4.9
21 ratings, 19 with a written review
5 star
95%
95%
4 star
0%
0%
3 star
5%
5%
2 star
0%
0%
1 star
0%
0%

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Very crowded but everyone I was in contact with during the visit was pleasant. Dr Henderson and associates were very thorough in evaluating my issue. The wait times were tolerable for the quality of care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Apr 30, 2025
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Good listener and very thorough
Dr. Henderson took the time for me to explain my concerns and goals as a fairly high level athlete.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Mar 07, 2025
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Latest visit
Very thorough evaluation of my issue and treatment plan.
What went well
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Feb 27, 2025
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Incredibly long wait
Waited 2 and a half hours to see the doctor and spent a total of 10 minutes with her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Appointment was rushed
  • Long wait times
Helpful
Jan 04, 2025
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Wrist injury
The wait time was horrible. My appointment was at 2:30pm. The waiting room was packed full of people. I had to go back to get Xrays twice. The Xray technician seemed like a disgruntled employee who did not want to do her job. Dr. Henderson was compassionate and understanding. She listened to me and addressed my issues appropriately. I did not leave her office until a little after 4:30pm. She is a great doctor, but she was overbooked the day I made my appointment.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
  • Long wait times
Helpful
Oct 30, 2024
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Efficient and compassionate
Check in was efficient, x-rays taken immediately and Dr. Henderson addressed my concerns. My consultation provided honest explanations of pros and cons of possible options. I felt heard and understood.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 22, 2024
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Very through
Dr. Geffen is very through in her exams she takes her time and makes sure she addresses all my concerns.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 31, 2024
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Fractured arm
The staff was very professional, I did not have to wait for an extended period of time. We got a diagnosis immediately, fitted me with a cast and I was on my way. Fortunately, my healing was fast and I was able to make my follow up appointments at the 280 location. And Dr Henderson has been amazing! She is kind, compassionate and thorough. Great experience considering the circumstances.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lala Renee Smith – Jul 23, 2024
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Wonderful
Wonderful doctor! She always takes her time to answer any questions I have and is very thorough. I would highly recommend!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 14, 2024
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Thorough
Took her time asking questions and explaining what her plan is for healing.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
May 24, 2024
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Never Been Disappointed!
I have been seeing Dr Geffen for several years for various ailments. She is personable, professional, knowledgeable, has good advice, and really wants to help. I highly recommend her!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Very Grateful – Apr 24, 2024
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Excellent care!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 22, 2024
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Ankle Injury
Dr. Geffen and her staff were very professional and friendly. They took the time to answer all of my questions and provided clear explanations on my condition and what I needed to do next.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 21, 2024
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Excellent Attention to detail
Dr. Geffen was excellent in assisting me with my shoulder injury (baseball pitcher).In utilizing the ultra sound, she was detailed and took all the time needed to pinpoint the trouble areas to ensure we were treating the exact locations, etc. I would recommend Dr Geffen for anyone looking to get the best, thorough care. This attention to detail is not a surprise to me and my Dad as she works at Andrews Sports Institute - Birmingham. Thx Dr Geffen.
What went well
No results
What could be improved
No results
Helpful
Daniel G – Nov 22, 2023
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Great care!!
Dr. Geffen Henderson saw me quickly when I limped in after a sports injury. She was friendly and efficient and explains things very well. She has a caring demeanor. I would recommend her to anyone. I am a retired nurse.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mrs. C – Oct 27, 2023
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Very helpful
The purpose of my appointment was to get a steroid injection. It has already helped (24 hours later). I was pleasantly surprised by the amount of time Dr. Henderson spent answering my questions and discussing non surgical options for my condition.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Susan – Oct 19, 2023
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Thank you Dr. Geffen!
She was great to talk with about my problem and knew what would help me. Very appreciated. I Highly recommend!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Melinda – Aug 30, 2023
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Great job, Dr. Henderson
I saw Dr. Henderson last Friday. I presented the summary of my health problems. She immediately evaluated my issues and offered multiple solutions to my problems and options that I overlooked in the past. After the procedure today I feel great. Dr. Henderson can perform miracles! Thank you for the job well done! Peter Kirchikov
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Peter Kirchikov – Feb 27, 2023
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Dr. Rachel Henderson is amazing! She is very attentive, and did a great job of explaining my diagnosis and possible treatments. Dr. Henderson’s staff is very friendly, and very responsive. I walked in for my appointment, and was seen by Dr. Henderson at my scheduled time. I was very impressed with the timelines of my appointment. I highly recommend Dr. Henderson. She’s very personable and very good at what she does!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
L Gray – Sep 14, 2019
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About Me

biography

Rachel G. Henderson, MD, specializes in non-surgical orthopedic and sports medicine at Andrews Sports Medicine & Orthopaedic Center in Birmingham, AL. She treats injuries to bones, muscles, tendons, ligaments and joints in people of all ages. Dr....read more
  • Sports Medicine

  • Physical Medicine & Rehabilitation

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Physical Medicine & Rehabilitation®
Physical Medicine & Rehabilitation
Sports Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Andrews Sports Medicine and Orthopaedic Center805 Saint Vincents Dr Ste 100 Birmingham, AL 35205
1

Practice

STV Sports Medicine & Orthopedics LLC5406 Highway 280 Ste D106 Hoover, AL 35242
2
STV Sports Medicine & Orthopedics LLC3143 Pelham Pkwy Ste 400 Pelham, AL 35124
3

Affiliated Hospitals

  • Ascension St. Vincent's Birmingham

    810 Saint Vincents Dr
    Birmingham, AL 35205
    Recipient of 1
    hospital award

    Outstanding Patient Experience Award™ (2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality