Are you a healthcare professional?
Is this your profile?
background
background
Dr. Rachel Jones, DO

Dr. Rachel Jones, DO

Family Medicine*

Dr. Rachel Jones, DO is a family medicine physician in Madison, AL. She is affiliated with medical facilities Athens-Limestone Hospital and Huntsville Hospital. She is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 5 reviews 3.4 Star Rating (5 reviews)

Practice

450 Lanier Rd Madison, AL 35758
Telehealth available

Experience Check

Search for experience in a specific area

Dr. Jones' Reviews

Likelihood to recommend Dr. Jones

3.4
5 ratings, 5 with a written review
5 star
60%
60%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
40%
40%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Great Physician!
Dr. Jones is AMAZING! She has been my doctor for over four years now and I can’t say enough about how great she is! She listens to me and does what she can to heal the whole person, not just the symptoms. I’ve had to work through multiple things with her and she is so supportive and helped me find real solutions for things that I’ve struggled with for years! So grateful for Dr. Jones!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 08, 2025
×Post a ResponseAre you Dr. Jones?
I’ve seen numerous doctors and none has ever actually listened to my concerns and understood my feelings. Every little thing I said was wrong with me they would tell me to lose weight but never told me how to do it or encouraged me to do it. I love love love her and I would recommend anybody to her. And everyone I have recommended her to loves her and thanks me for referring them to her. She is awesome and I’ve traveled and hour just to keep her as my PCP.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Denise in Madison, AL – Jan 04, 2025
×Post a ResponseAre you Dr. Jones?
Unprofessional
Will not listen to you or involve you in your health care decisions. Changed an appointment to NP without asking me. Refers to specialist for everything. Poor medical judgment in not doing lab work. Rude, and makes mistakes.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Nov 19, 2024
×Post a ResponseAre you Dr. Jones?
Terrible doctor
Dismissive and wouldn’t listen to me. Based treatment plan on wrong information. When I brought it to their attention nobody got back to me through the portal or by phone. Doctor wanted to send to specialists instead of treating minor things herself. Very upsetting experience.
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Aug 20, 2024
×Post a ResponseAre you Dr. Jones?
Dr. Jones is an excellent physican. She really listens to her patients concerns and takes them seriously. She genuinely cares for her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Amber in OK – Jul 22, 2018
×Post a ResponseAre you Dr. Jones?

Leave a review

How was your experience with Dr. Jones?

About Me

biography

Dr. Rachel Jones, DO is a family medicine physician in Madison, AL. She is affiliated with medical facilities Athens-Limestone Hospital and Huntsville Hospital. She is accepting new patients and telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Lincoln Memorial University Debusk College Of Osteopathic Medicine

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Online Care for Prescription Refills (Sponsored)

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Practice

Huntsville Hospital Madison Internal Medicine450 Lanier Rd Madison, AL 35758
1

Practice

HH Physican Care (HH Gateway Medical Clinic)6000 Redstone Gtwy SW Ste 500 Huntsville, AL 35808
2

Affiliated Hospitals

  • Huntsville Hospital

    101 Sivley Rd SW
    Huntsville, AL 35801

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • Athens-Limestone Hospital

    700 W Market St
    Athens, AL 35611
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality