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Dr. Rachel Pughsley, DO

Dr. Rachel Pughsley, DO

Emergency Medicine*

Dr. Rachel Pughsley, DO is an emergency medicine specialist in Buffalo, NY. She is affiliated with medical facilities Brooks-TLC Hospital System and Mount St. Mary's Hospital.

1 Star Rating
Based on 1 review 1 Star Rating (1 review)

Practice

77 Goodell St Ste 340 Buffalo, NY 14203

Make an Appointment

(716) 645-9717

At a Glance

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Dr. Pughsley's Reviews

Likelihood to recommend Dr. Pughsley

1.0
1 rating, 1 with written review
5 star
0%
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3 star
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1 star
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Poor standard of care. Willfully deceptive
I saw Dr. Pughsley after having a neurologic episode. I had been at home when I had an episode of just not feeling right. I was suddenly unable to talk. While I did have a history of focal seizures, it had been 22 years since I had one. Rather than send me for a CT scan, she told me that I needed to stop 'huffing flyspray'. The paramedics had seen the fly spray in my room. She then told me she needed to test my urine for an infection. She was actually testing me for drugs. I am a 52-year-old who is dying from malabsorption starvation. My teeth have fallen out because of my severe health issues. I am extremely thin. Rather than treating me respectfully, she treated me like a drug addict and sent me home without actually looking at my brain. Standard of care was grossly negligent and formal complaints have been filed with NYS, the hospital and my insurance company. Dr. Pughsley lied to me about the testing she was doing.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Oct 18, 2023
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About Me

biography

Dr. Rachel Pughsley, DO is an emergency medicine specialist in Buffalo, NY. She is affiliated with medical facilities Brooks-TLC Hospital System and Mount St. Mary's Hospital.

  • Emergency Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Emergency Medicine®
- 
Emergency Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Office77 Goodell St Ste 340 Buffalo, NY 14203
1

Practice

Kaleida Health1540 Maple Rd Buffalo, NY 14221
2

Practice

Brooks-TLC Hospital System Inc.529 Central Ave Dunkirk, NY 14048
3

Practice

Oaklawn Hospital200 N Madison St Marshall, MI 49068
4

Affiliated Hospitals

  • Mount St. Mary's Hospital

    5300 Military Rd
    Lewiston, NY 14092

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback

  • Brooks-TLC Hospital System

    529 Central Ave
    Dunkirk, NY 14048

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well

    7% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality