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Dr. Rafael Armendariz Sr, DO

Dr. Rafael Armendariz Sr, DO

Family Medicine*
30+ years of experience

Dr. Rafael Armendariz Sr, DO is a family medicine physician in El Paso, TX and has over 30 years of experience in the medical field. He graduated from Des Moines University in 1994. He is affiliated with medical facilities Sierra Medical Center and The Hospitals of Providence-Memorial Campus. He is accepting new patients and telehealth appointments.

1.7 Star Rating
Based on 34 reviews 1.7 Star Rating (34 reviews)

Practice

6974 Gateway Blvd E Ste F El Paso, TX 79915
Telehealth available

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Dr. Armendariz Sr's Reviews

Likelihood to recommend Dr. Armendariz Sr

1.7
34 ratings, 14 with a written review
5 star
15%
15%
4 star
3%
3%
3 star
0%
0%
2 star
3%
3%
1 star
79%
79%

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Unprofessional staff lacking integrity
Was scheduled to get an AMA work accommodation and was told at the time if making the appt. They could do it. See the doctor - he says yes. Charges me. Then I go to admin office where the supervisor behaved with reprehensible attitude and poor etiquette. 'I'm the VP and the wife. You don't even have a disability ' Needless to say I won't be going back. Elizabeth in admin office was very unprofessional and quite rude.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Eb – Aug 14, 2024
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Gloria
Sad, change Dr
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Oct 10, 2023
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Dr. ARMENDARIZ IS AMAZING ?? he first main thing about Patient is that is the"Health" he look's at the Patient eye's and tells the truth and he is a Highly Quality Certified Doctor and you will get the Best treatment ever with him.....????????????????????????
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Karla M. Ortiz – Sep 28, 2023
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Poor communication and practices
I scheduled an appointment to get my maintenance medications refilled. I showed up the day of my appointment to find the clinic closed and workers performing remodeling. I called the clinic number and was transferred to an after hours call center where I explained the reason for my appointment and was assured my message would be passed along. Never heard back. I am now out of medication and I call the clinic again to follow-up. I was told by receptionist that they called me and rescheduled me on another day. I told her that was not true, and I am out of meds need a refill and I can reschedule at a later date. She proceeded to tell me that Dr. Armendariz would not refill my maintenance meds event hough i have been on them for over 2 years without a visit. These are for BP and cholesterol. It seems Dr. Armendariz is more interested in greed than the wellbeing of his patients. I will be getting my care elsewhere from now on.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Dustin R. – Sep 12, 2023
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We LOVE this clinic!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Regina Nilsson – Jun 14, 2022
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My visit today was wonderful actually my health is great it weren't be like that if it wasn't for Doctor Rafael Armendariz He is very polite very respectful and I respect him very much??????
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Karla M. Ortiz – Jul 16, 2020
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I have attended this clinic for years and loved it! Never had I once seen or met Dr. Rafael Armendariz. Today, i met him and he was an obnoxious, rude, and highly emotional person. He was training a PA and "others" through humiliation and berating commands. It was an extremely offensive, hostile environment and the worst experience. Dr. Rafael Armendariz is VERY unprofessional. It is a shame I cannot leave a zero star. One star is wat too much.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Former – Apr 08, 2020
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Dr. Armendariz humiliates and berates patients, especially if they are female. I am filling a complaint with the medical board over how he treated my family member. He was training physician assistants (PA) so he started telling my loved one disparaging remarks about her medical history, was not professional, refused to look at her medical records, and said derogatory remarks about other medical providers. He was not competent, compassionate, or professional. My loved one sobbed in the car after seeing him. A doctor should never humiliate patients. He is grossly unprofessional. He should not be a doctor in any setting.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
Apr 08, 2020
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Changing doctors, don't recommend any more
What went well
No results
What could be improved
No results
7 others found this helpful
Helpful
Pedro Rodriguez – Apr 07, 2020
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I used to come to this doctor only to get my prescriptions fast,never if I had an issue. See all this clinic want is as many patients fast to make money, even to get a referral to a chiropractor, they need to see you in the office fast. Also 8 years of going I never once met the Dr. every single time I was seen by a NP with a bad attitude, who will never resolve anything without 3 or 4 follow up visits. That is why I’m not surprised that this clinic and Dr Armendariz are the lowest rated in EP.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
16 others found this helpful
Helpful
Mar 10, 2018
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Worst "doctor" ever. Things are his way or the highway. Doesn't listens to patient's concerns because it is "his clinic" period! Still, his so called clinic barely has the resources needed to called a "clinic." All this people want is to make $$$ of the people that show up. This place reminds me of a fast food place where they serve junk food as fast as they can and to the most people they can. What a joke
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
El Paso, TX – Jun 15, 2017
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The wait times are ridiculous. The staff can be helpful. This office feels like the Dr wants to see as many patients as possible to make the most money possible. I do not feel that this is is a good practice of medicine. The Dr orders unnecessary tests and requires unnecessary office visits to ensure billing and copays. The only reason I am here is because my insurance is not accepted at the pediatrician I have used for the past 24 years. Trust me, I am not here by choice.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 others found this helpful
Helpful
Jennifer in El Paso, TX – May 04, 2017
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Seems that all this dr is interested is in $$$. Greed at its finest. You never find him in the office you have to drive all over the city if you need a prescription because some prescriptions require a dr authorization and he has too many offices without an official dr . Preposterous service.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Bellevue, WA – Mar 28, 2017
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I am extremely disappointed with this clinic and their new Nurse Practitioners that do NOT explain what and why they are doing or ordering certain tests. I have anxiety and one of the NP's who works there DENIED my medication that is the ONLY thing that will let me sleep at night without having anxiety attacks. These NPs do NOT provide care and their bedside manner is ridiculous. Last time I went, I had to wait 5 hours!!!! All to just be told that they were not ordering my anxiety med.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
11 others found this helpful
Helpful
El Paso, TX – Jul 24, 2016
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About Me

care philosophy

Our practice has been serving the El Paso community since 1998 in the areas of Family Medicine, Internal Medicine, and Pediatrics.  We currently have six clinics throughout El Paso.  We take quality care very seriously and are constantly...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Des Moines University

    Medical School, 1994
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Salud Y Vida P.A.6974 Gateway Blvd E Ste F El Paso, TX 79915
1

Practice

Office400 Shadow Mountain Dr El Paso, TX 79912
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Diagnostic Pro Imaging1335 Geronimo Dr El Paso, TX 79925
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