Dr. Richard Song, MD

Gastroenterology*•Male•Age 48

Gastroenterology*

Dr. Richard Song, MD is a gastroenterologist in Hoffman Estates, IL. He is affiliated with medical facilities Saint Alexius Medical Center and Alexian Brothers Medical Center 1. He is accepting new patients.

Dr. Richard Song, MD

Duly Health and Care

2359 Hassell Rd Hoffman Estates, IL 60169
(630) 469-9200

Accepting new patients

(630) 469-9200

Hospital Highlight

Dr. Song is affiliated with Alexian Brothers Medical Center 1 Elk Grove Village, a highly rated and top awarded hospital for gastroenterology.

At a Glance

  • Area of Expertise
    Dr. Song specializes in the area of Gastroenterology. • See board certifications
  • Recent Reviews
    Reviews made in the last 30 days. • See reviews
  • Clean Hospital
    Patients said the hospital this doctor practices at is clean. • See hospitals

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Dr. Song's Reviews

Likelihood to recommend Dr. Song

3.2
21 ratings, 7 with a written review
5 star
52%
52%
4 star
0%
0%
3 star
0%
0%
2 star
10%
10%
1 star
38%
38%

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Horrible
Don't Waste your time. A horrible greedy group of doctors who couldn't care less about patient care. They do not care if you're sick they'll let you go to the hospital or die before they see you. You'd have better chances getting treated by a back alley doctor. They care about money more than patients. GO SOMEWHERE ELSE!! They're a reason they changed from DuPage Medical to Duly!!
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Apr 26, 2025
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Dr. Song is very good about explaining medical issues and has helped us stay healthy through his care.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jul 18, 2023
Hi, thanks for taking the time to leave a review.... Read More
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Great doctor
Dr. Song takes time to listen to your concerns and explains things in detail.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
LM – Mar 17, 2023
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Two weeks ago my wife had endoscopy and I had both endo and colonoscopy. We had some problems. Unlike our previous unkind gastro doctor, Mr. Song is a decent professional. He listened to us well and explained enough to us both at his office and after scopy. Nice! Though we were a little concern about his staff because of others' review posted here, Doctor Song's staff at scheduling, office, surgery, and result notice are nice too. Highly recommend Doctor Song!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
James – Oct 24, 2018
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Dr.Song is nice but never seems have coverage when gone and the staff is rude, and does not take time with their patients. They wasted precious time from hospital to next visit by then. 2 mos later mom has cancer and not so much as a pain from unfeeling office.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
5 others found this helpful
Helpful
Family advocate in IL – Jun 21, 2018
We're sorry to hear about your experience. We... Read More
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My husband is a patient and was having serious issues. This resulted in me calling to get him in for an appointment. I was told the nurse would call to let me know availability. I called back after waiting for 3 hours letting them know my husband was getting worse, and in serious pain, they assured me I would get a call back soon. We NEVER got a call. I am very, very disappointed, they could have at least called to let us know to go to the emergency room. I find this very unprofessional!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
7 others found this helpful
Helpful
Lisle, IL – Mar 01, 2017
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Beware! Doctors are ok but the nurses and office will not call you back even if you have an active infection. The nurse will call back and will say "if you call back, I may be on the phone because of high volume". She has the results I don't need to talk to her she can call the MD and get orders from the MD and carry out the order call the pharmacy for the prescription and just leave me a message that I can pick up my medicine from my pharmacy I think that's ok without violating the privacy law.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Jul 23, 2016
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Know Before You Go

About Me

biography

DuPage Medical Group is now Duly Health and Care. We have a singular focus - helping humans flourish. As the largest independent, multi-specialty physician-directed medical group in the Midwest with more than 900 primary care and specialty care...read more

  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Northwestern

    Internship Hospital

  • University Of Illinois

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Focus on IBD

Locations

Duly Health and Care

Duly Health and Care2359 Hassell Rd Hoffman Estates, IL 60169
1
Duly Health and Care220 Springfield Dr Bloomingdale, IL 60108
2
Duly Health and Care1300 N Arlington Heights Rd Itasca, IL 60143
3

Affiliated Hospitals

  • Alexian Brothers Medical Center 1

    800 Biesterfield Rd
    Elk Grove Village, IL 60007
    Recipient of 31
    hospital awards

    America's 100 Best Hospitals Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback

  • Saint Alexius Medical Center

    1555 N Barrington Rd
    Hoffman Estates, IL 60169
    Recipient of 15
    hospital awards

    America's 250 Best Hospitals Award™ (2024)

    Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

    Gastrointestinal Care Excellence Award™ (2024)

    Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    72%
    Patients said that nurses always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality