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Dr. Robert Burns, MD

Dr. Robert Burns, MD

Internal Medicine*

Dr. Robert Burns, MD is an internist in Memphis, TN. He is affiliated with medical facilities such as Baptist Memorial Hospital-Memphis and Methodist University Hospital. He is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 16 reviews 4.1 Star Rating (16 reviews)

Brought to you by and on staff at

Oak Street Health Overton Park

Locations

Oak Street Health Overton Park

Oak Street Health Overton Park2714 Union Avenue Ext Ste 150 Memphis, TN 38112
1

At a Glance

  • Areas of ExpertiseDr. Burns specializes in the areas of Geriatric Medicine & Internal Medicine. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Quiet HospitalPatients said the hospital this doctor practices at is quiet. See hospitals

More Internists at Oak Street Health Overton Park

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Dr. Burns' Reviews

Likelihood to recommend Dr. Burns

4.1
16 ratings, 8 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
0%
0%
2 star
6%
6%
1 star
19%
19%

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INCOMPETENT
Offered NO help for any ailments....often made condition worse.
What went well
No results
What could be improved
No results
Helpful
Apr 03, 2024
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.dr. Burns has my complete trust and so does Dr mher.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Nancy Simmons in Eds, TN – Mar 08, 2024
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Excellent First Visit
I had my first visit with Dr. Burns today and am so pleased to now consider him my primary care physician. His style of practice suits me perfectly. He was thorough, attentive, and responsive to each and every one of my concerns, taking the time to listen to me and to discuss the issues. His office staff members were welcoming and efficient. It was a very positive experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Melanie Dreisbach – Jul 01, 2022
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Avoid, avoid... avoid at all costs to your health and well-being! Allows dogs to roam his back office (treatment areas). Will not allow any person or patient to enter the back office unless wearing a face diaper (mask) which are proven to be worthless without exceptions. The staff is unfriendly and could care less if you're there or not. Robert seems to be "caring" but misses out on so many aspects of being a "doctor".
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jun 24, 2021
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Wonderful physician who is very compassionate.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 28, 2021
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Dr. Burns can be a great practitioner, but my experience with him and his office staff is inconsistent. The office staff seem like they'd rather not be there and are unorganized. I called and called and called to get a referral and it's still been over a month. I've been in excruciating pain and I can't get these people to respond. They either have too many patients or they need new staff. I have to fire them. You can't run a practice like this.
What went well
  • Office environment
  • Listened & answered questions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
5 others found this helpful
Helpful
Sandra H. – Jan 18, 2021
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Dr. Burns is absolutely wonderful. He has a lot of common sense and mixes in holistic medicine with traditional medicine. I can't imagine growing older with any doctor but him, and I hope he practices for many years. He has a very calm demeanor and is very thorough. You leave his office with everything he has recommended in writing. So helpful! His staff is also very friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Cary M Schwartz – Dec 29, 2020
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WONDERFUL each and every visit.DR BURNS IS MY DOCTOR John j CASEY
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Jack Casey – Feb 12, 2020
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About Me

care philosophy

Dr. Robert Burns, MD is a Internal Medicine Specialist at Oak Street Health specializing in care for adults on Medicare.

biography

Robert Burns is a Internist at Oak Street Health specializing in care for adults on Medicare.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University At Buffalo Jacobs School Of Medicine And Biomedical Sciences

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
Geriatric Medicine
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • Methodist University Hospital

    1265 Union Ave
    Memphis, TN 38104
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Baptist Memorial Hospital-Memphis

    6019 Walnut Grove Rd
    Memphis, TN 38120
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Saint Francis Bartlett Medical Center

    2986 Kate Bond Rd
    Bartlett, TN 38133
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    75%
    Patients said they were given information about recovering at home

    9% lower than the national average

    70%
    Patients said that doctors always listened to them and explained things well

    6% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality