

Saint Francis Bartlett Medical Center
Saint Francis Bartlett Medical Center is a medical facility located in Bartlett, TN. This hospital has been recognized for Outpatient Orthopedic Surgery Excellence Award™.
Patient Experience Rating
10% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards

Outpatient Orthopedic Surgery Excellence Award™ (2024)
Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Specialty Excellence Awards

Outpatient Orthopedic Surgery Excellence Award™
2024
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceSaint Francis Bartlett Medical Center
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Saint Francis Bartlett Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
May 02 2025
Review for Dr. Saenz
he is knowledgeable congenial, and he listens. He replaced my crushed shoulder and had to add a metal plate 14 years ago and it’s still working good to today. Now he’s working on my neck problem where I’ve lost Cartlidge. Recommend him to anyone for any work they need.
Apr 30 2025
Review for Dr. Pokabla
Dr. Pokabla repaired my rotator cuff with an acromiclavicular excision. He’s knowledgeable and confident in his work. That actually put me at ease. Initially I only went in to surgery for the acromiclavicular excision but the MRI didn’t show that I had a rotator cuff tear. He went ahead and repaired...
Apr 28 2025
Review for Dr. Pokabla
Dr. Cannon is very easy to talk to.He explained things very well and showed me my x-rays.
Apr 26 2025
Review for Dr. Cannon
Location
Saint Francis Bartlett Medical Center
Frequently Asked Questions
Where is Saint Francis Bartlett Medical Center located?
Saint Francis Bartlett Medical Center is located at 2986 Kate Bond Rd, Bartlett, TN 38133. Find other locations and directions on Healthgrades.
Has Saint Francis Bartlett Medical Center won any recent awards from Healthgrades?
Yes, Saint Francis Bartlett Medical Center has been awarded with Outpatient Orthopedic Surgery Excellence Award™ in the past two years.
Is Saint Francis Bartlett Medical Center highly rated with patients?
55% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Saint Francis Bartlett Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 8 hospital services. View more details here.
How do I get in at Saint Francis Bartlett Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Saint Francis Bartlett Medical Center profile..
How does Saint Francis Bartlett Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I have been under his care for about 2 years now. He is kind, respectful, and very thorough. He takes the time to talk with you and explain things. I never felt rushed. He has done 3 surgeries on me since June of 2024, and I am doing great! I give his name to everyone I know needing an...