Dr. Robert Mack, MD

Ophthalmology*MaleAge 61

Ophthalmology*

Dr. Robert Mack, MD is an ophthalmologist in Hoffman Estates, IL. He is affiliated with Saint Alexius Medical Center. He is accepting new patients.

Dr. Robert Mack, MD

Practice

1220 W Higgins Rd Ste 102 Hoffman Estates, IL 60169

Accepting new patients

At a Glance

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Dr. Mack's Reviews

Likelihood to recommend Dr. Mack

2.7

70 ratings, 23 with a written review
5 Star
33%
33%
4 Star
7%
7%
3 Star
4%
4%
2 Star
7%
7%
1 Star
49%
49%

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RecentHighestLowestMost Helpful
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Nov 28, 2024
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What went well
No results
What could be improved
No results
Helpful
Mar 13, 2024
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What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
RONALD FREDRICK – Mar 10, 2023
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What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
1 person found this helpful
Helpful
April B Huffstutler – Apr 09, 2022
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What went well
No results
What could be improved
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Nov 12, 2021
×Post a ResponseAre you Dr. Robert Mack, MD?
What went well
No results
What could be improved
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Ex Patient – Mar 05, 2021
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What went well
No results
What could be improved
  • Didn't trust the provider's decisions
9 people found this helpful
Helpful
HisPatientNoMore – Jan 02, 2021
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Tim in Des Plaines, IL – Oct 22, 2018
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 people found this helpful
Helpful
Jeri – Jun 02, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 people found this helpful
Helpful
Jack in Palatine, IL – Mar 05, 2018
×Post a ResponseAre you Dr. Robert Mack, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Feb 24, 2018
×Post a ResponseAre you Dr. Robert Mack, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Wayne, MI – Aug 28, 2017
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What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Janet Knupp in Elgin, IL – Jul 12, 2017
×Post a ResponseAre you Dr. Robert Mack, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Terry Pool in Hampshire, IL – May 21, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 people found this helpful
Helpful
Gerri in Lombard, IL – Apr 12, 2017
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What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 people found this helpful
Helpful
Chicago, IL – Mar 05, 2017
×Post a ResponseAre you Dr. Robert Mack, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Mr. Ed in Hoffman Estates, IL – Feb 16, 2017
×Post a ResponseAre you Dr. Robert Mack, MD?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 people found this helpful
Helpful
Nick I. in Hanover Park, IL – Jul 14, 2016
×Post a ResponseAre you Dr. Robert Mack, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Judie Wolinski in Schaumburg, IL – Apr 21, 2016
×Post a ResponseAre you Dr. Robert Mack, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Long wait times
5 people found this helpful
Helpful
Pamela in Streamwood, IL – Mar 12, 2016
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About Me

biography

Dr. Robert Mack, MD is an ophthalmologist in Hoffman Estates, IL. He is affiliated with Saint Alexius Medical Center. He is accepting new patients.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Hunkeler Eye Clinic

    Fellowship Hospital
  • University Of Iowa

    Residency Hospital
  • University Of Hawaii

    Internship Hospital
  • Case Western Reserve

    Medical School
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Bulgarian

  • French

  • Polish

  • Spanish

Locations

Practice

Office1220 W Higgins Rd Ste 102 Hoffman Estates, IL 60169
1

Practice

Rajesh P. Shah M.D.. SC1555 N Barrington Rd Bldg 1 Hoffman Estates, IL 60169
2

Affiliated Hospitals

  • Saint Alexius Medical Center

    1555 N Barrington Rd
    Hoffman Estates, IL 60169
    Recipient of 15
    hospital awards

    America's 250 Best Hospitals Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    72%
    Patients said that nurses always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality