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Dr. Russell Shu, MD

Dr. Russell Shu, MD

Ear, Nose, and Throat*
25+ years of experience

Dr. Russell Shu, MD is a head & neck surgery otolaryngologist in Norwood, MA and has over 25 years of experience in the medical field. He graduated from Boston University Chobanian & Avedisian School of Medicine in 1995. He is affiliated with medical facilities such as Brigham and Women's Hospital and Good Samaritan Medical Center. He is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 13 reviews 3.5 Star Rating (13 reviews)

Practice

825 Washington St Ste 310 Norwood, MA 02062
Telehealth available
(508) 588-8034

Dr. Shu is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Shu specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ • See hospitals
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Dr. Shu's Reviews

Likelihood to recommend Dr. Shu

3.5

13 ratings, 3 with a written review
5 Star
62%
62%
4 Star
0%
0%
3 Star
0%
0%
2 Star
8%
8%
1 Star
31%
31%

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RecentHighestLowestMost Helpful
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Long wait times
Helpful
Jan 15, 2025
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What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Nov 29, 2023
×Post a ResponseAre you Dr. Russell Shu, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
Pat Probst (Spouse of patient) in Brockton, MA – Apr 06, 2017
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Know Before You Go

About Me

biography

Dr. Russell Shu, MD is a head & neck surgery otolaryngologist in Norwood, MA and has over 25 years of experience in the medical field. He graduated from Boston University Chobanian & Avedisian School of Medicine in 1995. He is affiliated with medical...read more

  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Tufts New England Medical Center

    Residency Hospital

  • St Elizabeth Mc

    Internship Hospital

  • Boston University Chobanian & Avedisian School Of Medicine

    Medical School, 1995

  • Mcgill University

    Undergraduate School, 1991
American Board of Medical Specialties®
American Board of Otolaryngology
- 
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Dr. Shu is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Focus on Asthma

    Locations

    Practice

    Ent. Norwood LLC825 Washington St Ste 310 Norwood, MA 02062
    1
    Ent. Specialists Inc.35 Pearl St Ste 100 Brockton, MA 02301
    2

    Practice

    Office188 Washington St Plainville, MA 02762
    3

    Affiliated Hospitals

    • Brigham and Women's Hospital

      75 Francis St
      Boston, MA 02115
      Recipient of 31
      hospital awards

      America's 250 Best Hospitals Award™ (2025)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      Outstanding Patient Experience Award™ (2024, 2023, 2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      91%
      Patients said they were given information about recovering at home

      7% higher than the national average

      84%
      Patients said that nurses always listened to them and explained things well

      9% higher than the national average

      View all patient feedback

    • Good Samaritan Medical Center

      235 N Pearl St
      Brockton, MA 02301
      Recipient of 4
      hospital awards

      Patient Safety Excellence Award™ (2025)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      73%
      Patients said that doctors always listened to them and explained things well

      3% lower than the national average

      View all patient feedback

    • Morton Hospital

      88 Washington St
      Taunton, MA 02780
      Recipient of 1
      hospital award

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      71%
      Patients said that doctors always listened to them and explained things well

      5% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality