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Dr. Sarah Hernandez, MD

Dr. Sarah Hernandez, MD

Psychiatry*
10+ years of experience

Dr. Sarah Hernandez, MD is a psychiatrist in San Antonio, TX and has over 10 years of experience in the medical field. She graduated from Baylor College of Medicine in 2011. She is affiliated with Methodist Hospital Atascosa. She is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 126 reviews 4.3 Star Rating (126 reviews)

Practice

5805 Callaghan Rd Ste 300 San Antonio, TX 78228
Telehealth available

Make an Appointment

At a Glance

  • Area of Expertise
    Dr. Hernandez specializes in the area of Psychiatry. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Quiet Hospital
    Patients said the hospital this doctor practices at is quiet. See hospitals
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Dr. Hernandez's Reviews

Likelihood to recommend Dr. Hernandez

4.3
126 ratings, 105 with a written review
5 star
79%
79%
4 star
5%
5%
3 star
0%
0%
2 star
0%
0%
1 star
16%
16%

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Listens and acts
It is easy to open up to this doc, who is very responsive to what she hears me say, and what info I try to withhold. She is trustworthy and a good person.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 13, 2025
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Intense but great!
Dr. H never ceases to amaze me in how she meets my needs. I had a nightmare and she walked me through it step by step and then she threw the ball on my court. She asked me questions that made me delve deeper. I am so blessed to have her as my psychiatrist.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 11, 2025
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Very Understanding and Knowledgeable.
Dr. Hernandez listened and provided viable solutions to my current issues. I was made aware of complications that some medications have on individuals over 60 and was offered alternatives. I was very pleased with my overall diagnosis and look forward to my next visit.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 06, 2025
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TMS
Great experience with TMS.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 05, 2025
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Mental health
Was very patient. Kind. Professional. Understanding. Helpful. Listens well
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Gregory Arizola – Jan 31, 2025
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Great healthcare provider
Telehealth
Pragmatic healthcare
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jorge – Dec 19, 2024
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Each visit is consistently good
Telehealth
Each visit consistently good
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 14, 2024
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Very Caring Providers
Telehealth
I have been a patient for a number of years. Crystal Payne has been my provider more recently. You will always get a caring provider when you come here. Everyone is excellent and listen to your concerns.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
CH – Nov 26, 2024
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Bipolar
Telehealth
Finally found a regimen that fits excellent w my needs ty cantera
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 22, 2024
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Amazing
She listened. She cared. She helped me in so many ways. She has impacted my life in ways she will never know. I am blessed to have meet her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jul 26, 2024
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An Absolute Angel
Telehealth
She asked deep questions that actually made me have to evaluate myself for the answer, and she was just such a great person to be on call with
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dakota – Jul 18, 2024
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Wonderful treatment
Telehealth
I’ve been coming here for years. Monique is great! We finally found medication that works. She is very caring.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 03, 2024
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Cantera Psychiatry policies
This review has absolutely nothing to do with Dr. Hernandez who has been nothing short of amazing, and everything to do with Cantera Psychiatry’s patient appointment cancellation policy. I checked into the front this morning and the first thing I was hit with was a $200 cancellation charge for a no show on Friday and Monday. $100 for each missed appointment. I originally was referred to Cantera for depression and anxiety with underlying stress issues. Well needless to say my stress levels sky rocketed when I was told of the occurred $200 charge which in turn aggravated my depression and anxiety levels. So instead of helping to elevate my symptoms that brought me here I’m leaving with them higher than before I started treatment. So unless you have virtual appointments at Cantera Psychiatry, I DO NOT RECOMMEND you go there because life doesn’t stop because of medical treatment and there will be appointment cancellations due to unexpected circumstances and issues!
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
Helpful
Javier S. – Jul 02, 2024
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Dr Ansbro is a life saver
I’m so grateful to be in the care of such a talented psychiatrist!! Dr Ansbro has completely changed life for me by her thorough analysis of my mental health needs!! Having been in the care of psychiatrists throughout my life, I have yet to find one that has placed me on just the right medications and doses! I truly am forever in debt to Cantera Psychiatry for profoundly changing my day to day life and battle with mental health!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mark Weltens – Apr 26, 2024
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The very best!
Telehealth
Dr Hernandez listens and provides the best care and is excellent with monitoring medication. I am finally doing very well.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 25, 2024
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Refused Service
Telehealth
Waited forever for appointment, their telehealth system had no sound for either party. After troubleshooting on my end was able to connect two devices and hear myself. They refused to troubleshoot their end, essentially saying they'd tried nothing and were all out of ideas. They then wanted to reschedule me for another month out and apply the fee I paid for the appointment to the future date. I've found a better provider and really hope I can get refunded.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Lisa Livingstone – Apr 16, 2024
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Insightful
Telehealth
I had my first session with Ms. Casey and she was very personable, professional and insightful. She helped me with my current problems by providing solutions, along with changes to my current medications. I look forward to my next session with her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Ashley – Apr 03, 2024
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cantera psych review
never had any issues with this clinic. employees and providers have been really nice and helpful so far. the only thing is i’ve been coming here for about 1 year or more and I’ve been transitioned to 4 different providers due to clinicians and this clinic deciding to “go separate ways” out of the blue.
What went well
No results
What could be improved
No results
Helpful
m – Mar 29, 2024
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Caring
Dr. Ansbro has helped pull me out of hard times. She explains what our treatment plan is and involves me with decision making. I feel I wouldn't be where I am without her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 23, 2024
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Dr. Hernandez is excellent at her job
Telehealth
I have been seeing Dr. Hernandez for about two years now and her knowledge has been instrumental in me turning my life around. From the first visit she has inspired hope that my conditions are treatable and that there is a better life to be had. She is incisive and always offers relevant wisdom, I leave each appointment with a new perspective to mull over. I appreciate her dedication to holistic health as well, in the sense that she offers reasonable expectations for the results of medication alone, and holds you accountable for the other life changes that are necessary for true recovery. I strongly recommend her services as a compassionate and ethical practitioner who will always keep it real with you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 13, 2024
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Leave a review

How was your experience with Dr. Hernandez?

About Me

care philosophy

My mission is to provide a safe space for personal growth, especially for our LGBTQIA community. I am comfortable treating any psychiatric condition, including those with symptoms of depression, anxiety, mania, substance recovery, and neurological...read more

biography

Hello! I am a San Antonio native. I have a passion for serving our LGBTQIA community here in San Antonio, including providing assistance with gender confirmation, whether it be letters or hormone replacement. I founded Cantera Psychiatry to be...read more
  • Psychiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of South Florida

    Residency Hospital
  • University Of South Florida Morsani College Of Medicine

    Residency Hospital, 2015
  • University Of South Florida Morsani College Of Medicine

    Internship Hospital, 2012
  • Rice University Jones School Of Business

    2011
  • Baylor College Of Medicine

    Medical School, 2011
  • University Of The Incarnate Word

    Undergraduate School, 2006
  • University Of The Incarnate Word, San Antonio, Tx

    Undergraduate School, 2006
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Psychiatry
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Office5805 Callaghan Rd Ste 300 San Antonio, TX 78228
1
  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 4:30pm
    • Tue: 8:30am - 4:30pm
    • Wed: 8:30am - 4:30pm
    • Thu: 8:30am - 4:30pm
    • Fri: 8:30am - 4:30pm
  • Directions

Practice

Unavail85 NE Loop 410 Ste 420 San Antonio, TX 78216
2

Affiliated Hospitals

  • Methodist Hospital Atascosa

    1905 E State Highway 97
    Jourdanton, TX 78026

    How patients felt about the care they received at this hospital.

    82%
    Patients said the area around their rooms was always kept quiet at night

    15% higher than the national average

    82%
    Patients said they were given information about recovering at home

    6% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality