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Dr. Sharon Ornstein, DDS
Oral & Maxillofacial Surgery*
35+ years of experience
Dr. Sharon Ornstein, DDS is an oral & maxillofacial surgery specialist in Dallas, TX and has over 35 years of experience in the medical field. She graduated from Howard University College of Medicine in 1986. She is affiliated with medical facilities such as Medical City Dallas and Medical City Las Colinas. She is accepting new patients.
4.3 Star Rating
Based on 30 reviews 4.3 Star Rating (30 reviews)
Practice
10 Medical Pkwy Ste 101 Dallas, TX 75234Make an Appointment
At a Glance
- Explains Conditions Well
- Practices at Top Hospital
- Hospital Satisfaction
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Dr. Ornstein's Reviews
Likelihood to recommend Dr. Ornstein
4.3
30 ratings, 21 with a written review
| 5 star | 80% | 80% |
| 4 star | 3% | 3% |
| 3 star | 0% | 0% |
| 2 star | 3% | 3% |
| 1 star | 13% | 13% |
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Great experience
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Sep 15, 2022
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Excellent doctor, dental assistant and office staff! Dr. Orenstein is a thorough professional. The extraction was almost 100% pain-free!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
MBN – Jun 28, 2021
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Good dentist, terrible office staff. They reneg on undertakings regarding billing.
What went well
No results
What could be improved
No results
Helpful
Feb 19, 2020
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Dr. Ornstein's office is the biggest mess I have ever seen. Highly unprofessional, rude with no regard for anyone's time and all about money. All I did was waste almost five hours of my time at my initial consultation and scheduled surgery which I canceled as it was scheduled at one time and was not ready to start until 2 and a half hours later. Wait wait wait.. in a dirty waiting room and a staff with no people skills and who are even rude.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Ann Dillard – Jan 22, 2020
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Dr. Ornstein is very professional and prompt with a high standard of care. Went in for extraction of all four wisdom teeth and while my teeth were not impacted, I still did not have the issues with severe pain or dry socket that so many others face. Also, I am older than most wisdom teeth patients yet the precautions she took and instructions to the letter made the process go as well or better than I hoped.
Will be using Dr. Ornstein for other future work.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Alec Whitehouse in Little Elm, TX – Dec 13, 2017
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She asked if I could have someone bring me tomorrow I said no it has to be next week I am singing at a wedding I can't be healing and toothless this weekend, it's also in my smile...it will be ugly! She said you're smile is already ugly. I was hurt and humiliated. I got up and walked out.
What went well
- Office environment
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
6 others found this helpful
Helpful
Denton, TX – Aug 30, 2017
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Dr. Ornstein and her staff are very professional and friendly. I will definitley recommend her office to all of my friends and family.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Jody B. in Carrollton, TX – Aug 16, 2017
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Straightforward, honest and to the point
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
maria constantatos in Lucas – May 10, 2017
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Dr Ornstein and her staff are fantastic people, very worm and welcoming, Dr Ornstein done one great job putting my face back togethe, first class office !
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
perry mason in Sanger, TX – Mar 24, 2017
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Dr. Ornstein is an excellent Doctor. She is very comforting & explains everything in detail.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Shelley in Plano, TX – Mar 15, 2017
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Dr. Ornstein treated me like family. She is professional and personable.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Peter H in Garland, Texas – Jan 21, 2017
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Dr. Ornstein and her staff are friendly, confident and make sure the patient understands what is being done and answers any questions the patient may have. Everyone is friendly and professional.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jeff Wayne (1st name Harry) in Melissa, TX – Jan 13, 2017
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Dr. Ornstein did a great job with my first implant several years ago. She explained everything in detail prior to the surgery. I knew the costs going in and what to expect. She has a very professional and friendly demeanor. This past year I've had a need for additional implants and we are currently going through the bone grafting process and once again, I know what to expect and Dr. Ornstein and her staff have been taking great care of me.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
William in Frisco, TX – Jun 29, 2016
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Dr. Ornstein is an excellent surgeon! I am very happy with the outcome of the procedure. I recommend her!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jun 20, 2016
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She has a great bedside manner. She did a fast and great job on my son's surgery.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Liz A in Frisco, TX – Jun 12, 2016
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She's skilled and honest, does not pressure you into any dental surgery you don't want.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Lawana B. in Frisco, TX – Jun 07, 2016
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The thing I like about Dr Orenstein the most is that even though she's a surgeon and can perform all these surgeries, she doesn't have an 'itchy trigger finger' like other surgeons who are quick to jump to the conclusion that surgery is the only option.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jeanne Fortner in Arlington, TX – Jun 06, 2016
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I was able to get an appointment right away. Doctor Ornstein was professional, confident and I felt good about diagnosis and treatment. Problem was solved.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Todd M. in Garland, TX – May 31, 2016
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Overstates her qualifications
What went well
- Office environment
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Susan in Dallas, Texas – May 14, 2016
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No regrets going to Dr.Orstein for my wisdom teeth removal. The first time i met her, i knew she's very professional and really knowledgable. She is awesome!!! I was thankful how successful my surgery was because of her. It went well. She's great! And of course, from the front desk and all the staff, they are all nice and friendly. Everything's so organize. The clinic looks beautiful and neat. If i can give it 6 stars, i will!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
ShielaM. in Prosper, TX – Apr 26, 2016
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Leave a review
How was your experience with Dr. Ornstein?Overall Patient Satisfaction
30responses
Likelihood of recommending Dr. Ornstein to family and friends is 4.3333335 out of 5
About Me
care philosophy
Whether a patient is having wisdom teeth extracted or planning for complex oral surgery, we offer the most important advantages of hospital care with the benefits of in-office care. Proven expertise, rigorous quality & guaranteed safety standards...read morebiography
Dr. Ornstein is a Board Certified Oral Surgeon through the American Board of Oral and Maxillofacial Surgeons.Oral & Maxillofacial Surgery
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Diplomate, American Board Of Oral And Maxillofacial Surgeons
1994Howard University Hospital Howard University
Internship Hospital, 1989Howard University Hospital
Residency Hospital, 1989Howard University College Of Medicine
Medical School, 1986Howard University
Undergraduate School, 1982
Healthgrades Tips for Getting the Best Dental Care
Locations
Practice
- Call
- Fax
- Hours
- Mon: 8:00am - 5:00pm
- Tue: 8:00am - 5:00pm
- Wed: 8:00am - 5:00pm
- Thu: 8:00am - 5:00pm
- Fri: 8:00am - 3:00pm
- Directions
Practice
Sharon H Ornstein DDS PA6351 Preston Rd Ste 200 Frisco, TX 75034
Affiliated Hospitals
- Recipient of 23
hospital awardsAmerica’s 50 Best Hospitals for Surgical Excellence Award™ (2025)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all awardsAmerica's 250 Best Hospitals Award™ (2025, 2024)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
83%Patients said they were given information about recovering at home4% lower than the national average
78%Patients said that nurses always listened to them and explained things well - Recipient of 9
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
78%Patients said they were given information about recovering at home6% lower than the national average
70%Patients said that doctors always listened to them and explained things well6% lower than the national average
- Recipient of 2
hospital awardsView all awardsPatient Safety Excellence Award™ (2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
76%Patients said they were given information about recovering at home8% lower than the national average
69%Patients said that doctors always listened to them and explained things well7% lower than the national average
Learn more about how Healthgrades measures Hospital Quality
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