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Dr. Tracie Caller, MD

Dr. Tracie Caller, MD

Neurology*
15+ years of experience

Dr. Tracie Caller, MD is a neurologist in Cheyenne, WY and has over 15 years of experience in the medical field. She graduated from University of Washington School of Medicine in 2007. She is affiliated with medical facilities such as Cheyenne Regional Medical Center-West Campus and Kimball Health Services. She is accepting new patients and telehealth appointments.

2.1 Star Rating
Based on 7 reviews 2.1 Star Rating (7 reviews)

Cheyenne Regional Medical Center

2301 House Ave Cheyenne, WY 82001
Telehealth available

Hospital Highlight

Dr. Caller is affiliated with Cheyenne Regional Medical Center-West Campus Cheyenne, a highly rated hospital.

At a Glance

  • Areas of Expertise
    Dr. Caller specializes in the areas of Clinical Neurophysiology, Neurology & Public Health & General Preventive Medicine. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals
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Dr. Caller's Reviews

Likelihood to recommend Dr. Caller

2.1
7 ratings, 6 with a written review
5 star
29%
29%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
71%
71%

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Office Ruins It
Dr. Caller was ok. She is very knowledgeable, takes the time to explain scans and tests, walked through every treatment option with pros and cons.Now the negatives. The office is HORRIBLE. You can never get anyone to answer let alone return a phone call, no one will take responsibility to answer patient questions and will play the pass the blame game. One month later, we are STILL trying to reach anyone who can help us right a wrong THEY made. Save your time, go to UCHealth.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 others found this helpful
Helpful
Jan 11, 2024
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Dr. Tracy Saved My Mom!
After a hospitalization, Mom was confused and erratic, so we saw Dr. Tracy Caller… Dr. Caller prescribed 2 drugs that have kept Mom sharp and on a very slow decline for 6 years now! Not every Alzheimer’s diagnosis is a death sentence!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Susan – Nov 10, 2022
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I have never actually been seen by Dr. Caller but I was referred there by the Laramie Wyoming Emergency Room and was supposed to follow up with this doctor within 5 days and they kept telling me that they never got my referral I had it faxed to them and re-electronically sent to them they said they still didn't get it so I personally drove from Laramie 45 miles to take them a hand written referral. Now a month later I still have not even been called and I have been dealing with chronic pain in my right arm unable to use it and they have not even called. They told me when I took it to them in person that they would put urgent on the paperwork still no contact from them. I have to go to Denver now to be seen by a neurologist that actually cares about their patients. I would not recommend this office to anyone at all and I told the Emergency Room in Laramie about this and I hope for them to get no more referrals they are horrible!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Jul 13, 2020
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I saw Dr. Caller recently in the hospital. She spent an entire 4 or 5 minutes interviewing me. No examination and no answering questions, just tapping away on her computer. They never called to tell me they were cancelling their appointments because of the recent snow storm, nor did they call to reschedule. Therefore I decided to go to UC health. It's a shame Cheyenne residents need to use Colorado practices but I guess you have to if you want quality healthcare.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Dec 02, 2019
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Dr Caller is clearly very intelligent and obviously cares about her patients. Staff was friendly. Overall a great experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 08, 2017
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Very pleasant however never actually examines the patient. Sets behind computer and types, never does any type of neuro check or anything. Seems extremely intelligent and polite but a patient would feel more secure if they had an actual exam. To make matters more concerning when notified of patients concerns instead of addressing them she simply drops them as a patient without even contacting them.
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
Susan in Cheyenne, WY – Jan 11, 2017
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About Me

biography

At Cheyenne Regional, we believe the responsibility for health is bigger than one person.\n\nWhen you trust our family to care for your family, our passionate physicians, nurses and staff will be here to encourage you throughout the healing process-with...read more
  • Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Dartmouth Hitchcock Medical Center

    Fellowship Hospital, 2014
  • University Of Washington School Of Medicine

    Medical School, 2007
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Clinical Neurophysiology
Neurology
American Board of Preventive Medicine®
Public Health & General Preventive Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Cheyenne Regional Medical Center

Cheyenne Regional Medical Center2301 House Ave Cheyenne, WY 82001
1

Affiliated Hospitals

  • Kimball Health Services

    255 W 4th St
    Kimball, NE 69145

    How patients felt about the care they received at this hospital.

    91%
    Patients said that nurses always listened to them and explained things well

    9% higher than the national average

    87%
    Patients said they were given information about recovering at home

    1% lower than the national average

    View all patient feedback
  • Cheyenne Regional Medical Center-West Campus

    214 E 23rd St
    Cheyenne, WY 82001
    Recipient of 6
    hospital awards

    Surgical Care Excellence Award™ (2024)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said their room and bathroom were always kept clean

    12% higher than the national average

    View all patient feedback
  • Regional West Medical Center

    4021 Avenue B
    Scottsbluff, NE 69361

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality