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Dr. James Snell, PHD

Dr. James Snell, PHD

Marriage & Family Therapy

Dr. James Snell, PHD is a marriage & family therapist in Susanville, CA. He is affiliated with Banner Lassen Medical Center. He is accepting new patients.

4.3 Star Rating
Based on 6 reviews 4.3 Star Rating (6 reviews)

Practice

450 Cedar St Susanville, CA 96130

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Dr. Snell's Reviews

Likelihood to recommend Dr. Snell

4.3
6 ratings, 2 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
33%
33%
2 star
0%
0%
1 star
0%
0%

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Raring
It was unpleasant, he seemed caring and helpful at first but then things got pretty wierd really fast. I feel that he doesnt even deserve a 3 rating but Im trying to be a little bit nice. Our son is having severe issues with depression. As soon as Dr. Schnell learned that our insurance wasnt going to pay everything he dropped our son like a hot potato. No concern for our sons well being whatsoever. Truth is we want to pay the deductable ourselves but we cant get a hold of him for any clarification like what exactly is the balance he feels we owe and how to arrange for payments. Hes never in his "office" and I mean never. He wont answer our calls or texts. Totally unprofessional. He reminds me of a mechanic who just cherry picks easy jobs to make easy money.
What went well
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jon – May 11, 2022
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Dr Snell is truly caring, and offers a very personal approach in the healing and we'll being of his patients. I can't imagine ever seeking help elsewhere.....He has helped me to overcome some lifelong obstacle's, as well as coping with day to day issues that were overwhelming my life. I always found it difficult to share my problems with others, and felt many Doctor's were uncaring. Dr. Snell is genuine, and can help you find peace in your life.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
D.G. in Susanville – Mar 09, 2018
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Know Before You Go

About Me

biography

Dr. James Snell, PHD is a marriage & family therapist in Susanville, CA. He is affiliated with Banner Lassen Medical Center. He is accepting new patients.

  • Marriage & Family Therapy

  • Addiction and Substance Abuse Counseling

  • Anxiety Disorders

  • Adolescent Psychology

  • Individual Counseling

Focus on Depression

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Locations

Practice

Office450 Cedar St Susanville, CA 96130
1
(530) 257-4404
See all Family and Marriage Counselors in Susanville, CA