Mai Manchanda, MS

I am in full blown crisis and have been referred to an in training therapist that is practicing under Dr. Manchanda’s license in California. After my first visit, I received a call from Dr. Mai Manchanda telling me I cannot continue the treatment plan we already set up because of my physical location. She refused to listen to me after trying to explain the misunderstanding. After speaking with Member Services at Kaiser they told me I am absolutely able to get treatment still and this was ridiculous. Dr. then sent condescending email and blocked my ability to respond. I suggest going elsewhere, she was very insensitive when I am already at my lowest low. Disappointing to say the least.

Had experience through a loved one in a CA. Very rude and insensitive. Told a loved one in a crises blatantly that she was not willing to see them due to ‘legal’ reasons that Member Services said did not apply. After the talk with member services, instead of explaining or calling them she sent a condescending email before blocking replies. This was not only unhelpful but detrimental. I would absolutely recommend another doctor if the option is available. While this experience isn’t my own, it was shocking and (imo) uncalled for.