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Melissa W Martinez, NP

Melissa W Martinez, NP

Neurology

Melissa W Martinez, NP is a neurology specialist in Roanoke, VA. She is accepting new patients.

3 Star Rating
Based on 2 reviews 3 Star Rating (2 reviews)

Carilion Clinic Physical Medicine

2331 Franklin Rd SW Roanoke, VA 24014
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Melissa W Martinez's Reviews

Likelihood to recommend Melissa W Martinez

3.0
2 ratings, 1 with written review
5 star
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Disrespectful and unhelpful
I liked Melissa at first and enjoyed our interaction until I handed her my phone to show her my documented symptoms for the past month and she loudly said “wow your phone is discussing!”. I was taken back by what she said as I am a gardener and work outside. My phone case is scratched but there was absolutely no reason for her to say something like that to me. Throughout my appointment with her I received very little data on how to go about my post concussion healing and didn’t have my more complex questions answered. I also felt slightly overwhelmed by the way she chose to interact with me which felt less than professional. I left knowing nothing new other than some pain medication to pick up. I paid to see a neurologist and Instead I left feeling disrespected, disregarded, and unhelped. I would have rather saved my money than gone to this appointment I waited a month for.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Anusha – May 07, 2024
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About Me

care philosophy

Melissa Martinez grew up in Roanoke, Virginia. She attended college at Radford University Carilion. She has been with Carilion for 10 years in various roles, as both a registered nurse and nurse practitioner. She has particular interest in treating...read more

biography

Melissa Martinez grew up in Roanoke, Virginia. She attended college at Radford University Carilion. She has been with Carilion for 10 years in various roles, as both a registered nurse and nurse practitioner. She has particular interest in treating...read more
  • Neurology

  • Physical Medicine & Rehabilitation

Locations

Carilion Clinic Physical Medicine

Carilion Clinic Physical Medicine2331 Franklin Rd SW Roanoke, VA 24014
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