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Dr. Stephanie Cortes, OD

Dr. Stephanie Cortes, OD

Optometry

Dr. Stephanie Cortes, OD is an optometrist in Palm Beach Gardens, FL.

3.7 Star Rating
Based on 3 reviews 3.7 Star Rating (3 reviews)

Practice

3107 Pga Blvd Palm Beach Gardens, FL 33410

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Low Wait Times
    Patients are usually seen in 10 minutes or less.
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Cortes' Reviews

Likelihood to recommend Dr. Cortes

3.7
3 ratings, 3 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

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Terrible!
Review for Dr. Stephanie Cuellar, OD:I recently had an appointment at this clinic and encountered several issues that were disappointing:Communication: The scheduling process was fraught with mistakes. On multiple occasions, my appointment was scheduled incorrectly, causing unnecessary inconvenience.Examination: During my visit for a contact lens exam, I was surprisingly tested for glasses while still wearing my contacts, which seemed out of place for the specific purpose of my visit.Glaucoma Test: The clinic required me to undergo a glaucoma test before my vision test. While I understand the importance of such tests, I was not informed beforehand that my eyes would need to be dilated. This unexpected procedure affected my vision for the rest of the day, resulting in the loss of a day's work.Wait Time: Despite the aforementioned scheduling errors, when I finally had an appointment, I wasn't informed that I would be seen at the end of the day. The wait was excessive and not co
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
David M. – Sep 01, 2023
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Had eye exams by Stephanie, found her to be very thorough and and an excellent Dr, would recommend her, Wilfred Pedraza, would recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Wilfred Pedraza – Sep 04, 2021
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Dr. Cortes is one of the best optometrists I have ever encountered. She’s amazingly knowledgeable and talented. She was quickly able to determine my correct prescription and explain my eye health to me. She explained that contrary to several doctors before her, that my cateracts were at a very early stage. I give her my highest recommendation. A true professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Appeal2 in Jupiter, FL – Dec 19, 2018
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About Me

biography

Dr. Stephanie Cortes, OD is an optometrist in Palm Beach Gardens, FL.
  • Optometry

  • English

  • Spanish

Focus on Diabetic Macular Edema

Locations

Practice

Office3107 Pga Blvd Palm Beach Gardens, FL 33410
1

Practice

Office706 W Boynton Beach Blvd Ste 101 Boynton Beach, FL 33426
2