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Susan Gray, RN

Susan Gray, RN

Neurology

Susan Gray, RN is a neurology specialist in Duluth, MN. She is affiliated with Essentia Health-Fargo. She is accepting new patients.

4 Star Rating
Based on 4 reviews 4 Star Rating (4 reviews)

Practice

400 E 3rd St Fl 2 Duluth, MN 55805

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Susan Gray's Reviews

Likelihood to recommend Susan Gray

4.0
4 ratings, 2 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
0%
0%
2 star
0%
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1 star
25%
25%

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Huge ego, zero help
I was put on a medication from Dr. Grey to help with headaches, mood, anxiety, & sleep. The side effects were terrible. I called many times to discuss it with her. She would never respond. She always has her assistant call. Never her. I told the assistant that the meds were causing major harm to me. No help. After many calls, she reluctantly called me back. I told her the issues. She refused to change meds. I asked her to give me a reference to a different doctor. She told me she doesn't do that because she is the best. She is the one others send there patients to. So I got zero help from her. I was stuck with this terrible medication that only made my symptoms worse. A few days after our last talk. The medication cause a terrible injury to me, that completely changed my life forever with irreversible consequences. Now my life as I new it, was virtually ruined because of her ego. Stay away from this person. She does not care at all about you. Her ego matters more than you do.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
CK – Jul 24, 2022
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Very impressed with her knowledge of migraines and medications for them. She listened with concern and spoke in a language I could understand medically. Felt liked she believed everything I told her and was very supportive of my goals and my wanting to return to work. I also explained I was referred to her by my General Practitioner, who couldn't understand how the migraines were reduced by therapy . Finally I've found someone who understands and believes what I say. I will be referring people.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Bob in Washburn, Wi – Apr 18, 2017
Thanks for sharing such positive feedback about... Read More
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About Me

care philosophy

As a medical professional, I have the privilege of caring for patients and their families and sharing in Essentia Health's mission of making a healthy difference in people's lives.
  • Neurology

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Locations

Practice

Office400 E 3rd St Fl 2 Duluth, MN 55805
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