Northern Westchester Hospital
Northern Westchester Hospital is a medical facility located in Mount Kisco, NY. This hospital has been recognized for America's 250 Best Hospitals Award™, Outstanding Patient Experience Award™, and more.
Patient Experience Rating
9% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 250 Best Hospitals Award™ (2024)
Top 5% in the nation for consistently delivering clinical quality
Outstanding Patient Experience Award™ (2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Coronary Intervention Award™ (2025)
Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)
Coronary Intervention Excellence Award™ (2024)
Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)
Critical Care Excellence Award™ (2024)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Stroke Care Excellence Award™ (2023)
Superior clinical outcomes in the care and treatment of stroke
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2024
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Complication Based Ratings
Transurethral Prostate Resection Surgery
In Hospital
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNorthern Westchester Hospital
National Average
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Northern Westchester Hospital
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Hillman
I saw Dr. Dhaliwal for several months and his visits are no more than 8-10 minutes long. Although he bills for 25-30 minutes. He is scattered and double booked me more than 3 times in this period. He would frequently forget previous things I told him and it was as if I was a new patient every...
Apr 23 2025
Review for Dr. Dhaliwal
I was satisfied with the initial appointment by Dr. Boyer. He listened to my concerns regarding my son and answered my questions. His billing department and office manager are the absolute worse to deal with. The office charged my insurance out of network even though I am in network with the office....
Melissa Apr 22 2025
Review for Dr. Boyer
I went to Dr. Bergstein to have wax removed from my ears. While I was there I told him about my past history with allergies. Years of misery, thousands of allergy pills and gallons of nasal decongestant sprays with very little relief. He suggested a nasal endoscopy which was easy and painless. ...
Apr 18 2025
Review for Dr. Bergstein
Location
Northern Westchester Hospital
Frequently Asked Questions
Where is Northern Westchester Hospital located?
Northern Westchester Hospital is located at 400 E Main St, Mount Kisco, NY 10549. Find other locations and directions on Healthgrades.
Has Northern Westchester Hospital won any recent awards from Healthgrades?
Yes, Northern Westchester Hospital has been awarded with America's 250 Best Hospitals Award™, Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Coronary Intervention Award™, and 3 more in the past two years.
Is Northern Westchester Hospital highly rated with patients?
70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Northern Westchester Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Northern Westchester Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Northern Westchester Hospital profile..
How does Northern Westchester Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Hillman was resistant to performing a colonoscopy 3-4 years after my last one. I have a strong history of colon and stomach cancer and periodic bleeding. This was discussed and she reluctantly agreed. When I was being prepped she walked in the rooom and did not greet me. She persisted with her...