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Phelps Hospital

Phelps Hospital is a medical facility located in Sleepy Hollow, NY. This hospital has been recognized for Patient Safety Excellence Award™, Surgical Care Excellence Award™, and more.

69%

Patient Experience Rating

4% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Surgical Care Excellence Award™

Surgical Care Excellence Award™ (2024, 2023)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Outpatient Prostate Care Award™

America’s 50 Best Hospitals for Outpatient Prostate Care Award™ (2025)

Superior clinical outcomes in benign prostatic hyperplasia treatment

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2023)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Breakdown of abdominal incision site

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Better than Expected

C-Section Delivery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Worse than Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Outpatient Prostate Care Award™

America’s 50 Best Hospitals for Outpatient Prostate Care Award™

2025

Complication Based Ratings

Procedure/ConditionIn Hospital

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10

1% lower than the national average

69%

Would definitely recommend

4% higher than the national average

Phelps Hospital

National Average

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%75%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%57%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%58%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%76%

Phelps Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%45%55%

Providers

Provider Reviews

I saw Dr. Dhaliwal for several months and his visits are no more than 8-10 minutes long. Although he bills for 25-30 minutes. He is scattered and double booked me more than 3 times in this period. He would frequently forget previous things I told him and it was as if I was a new patient every...

Apr 23 2025

Review for Dr. Dhaliwal

I was satisfied with the initial appointment by Dr. Boyer. He listened to my concerns regarding my son and answered my questions. His billing department and office manager are the absolute worse to deal with. The office charged my insurance out of network even though I am in network with the office....

Melissa Apr 22 2025

Review for Dr. Boyer

Dr. Greenbaum fit me in on an emergency basis and was wonderful. Put my mind at ease and was kind and thorough. Highly recommend him. Gail, who handles contact lenses was terrific.

Rina B. Apr 22 2025

Review for Dr. Greenbaum

I have been a patient of Dr Rubenstein for nearly fourteen years.My last visit was a week ago. I went for filler injections. Dr Rubenstein is very experienced and skilled and I trust his judgment about my particular needs. He studies all sides of my face and neck, and also the pre treatment photos...

Apr 20 2025

Review for Dr. Rubinstein

Dr. Greenbaum is a wonderful doctor who always shows a genuine interest about his patient and performs all the necessary tests with care and skill. I am always pleased with his care.

Harvey S. Apr 19 2025

Review for Dr. Greenbaum

Location

Phelps Hospital

701 N Broadway, Sleepy Hollow NY 10591

CallDirections

(914) 366-3000

Frequently Asked Questions

Where is Phelps Hospital located?

Phelps Hospital is located at 701 N Broadway, Sleepy Hollow, NY 10591. Find other locations and directions on Healthgrades.

Has Phelps Hospital won any recent awards from Healthgrades?

Yes, Phelps Hospital has been awarded with Patient Safety Excellence Award™, America’s 50 Best Hospitals for Outpatient Prostate Care Award™, Surgical Care Excellence Award™, and 1 more in the past two years.

Is Phelps Hospital highly rated with patients?

69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Phelps Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Phelps Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Phelps Hospital profile..

How does Phelps Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

701 N Broadway

Sleepy Hollow, NY 10591

Directions

(914) 366-3000