Dr. Ashraf Henry, MD

I have already left a review but it disappeared, interesting! I waited over a year to get to actually see Dr. Henry. When I saw him, everything went well and he promised me that he would do he job. Well, I guess he changed his mind after I complained. As a result, Dr. Henry is costing me thousands of dollars and I can no longer go to DENT! He should not be a Worker's Compensation doctor if he refuses to do his job... yes, refuses!

Very understanding and helped me walk again

I went to Dr Henry for pain management for my CRPS. He very freely prescribed opioids which I made clear that I didn’t want to take. I was then told, “I can’t help you” and dismissed as a patient. What kind of doctor does that??!! He doesn’t care about you one bit His answer to pain is opioids.

Dent deserves a “0” star!!!! Dr Henry and his NPs are great it’s the rest of the staff that are horrible! I’ve been going to Dent for years, now I’m looking for a new doctor. Use the patient portal or call the nursing staff to refill your prescriptions they say, well - that’s the biggest joke! I have to go 1-2 weeks until I get so angry that I leave very nasty messages to get my prescriptions refilled. You’re not allowed to speak to anyone when you call. Either they’re understaffed or they just think everyone is a drug addict and decide to play games refilling your prescriptions. It’s such a joke now going there. Right now I have no choice but to deal with them until I find someone closer to my home. My husband even goes there and dreads it. He’s shown up in person several times now to get them to refill his prescriptions. I have several family members that go to Dr Henry and they all hate the games they play now with the refills.

Completely inadequate patient care. The doctors and PAs are great but they are massively understaffed and patients are frequently left with prescriptions left unfilled for extended periods of time. This has been a persistent problem and seems unlikely to be resolved anytime soon.

They just keep upping the dosage of your medication & you can never get ahold of someone by phone! I’m looking for a new doctor closer to my home.

Arrived at appointment timely and was told the appointment was cancelled because a text was sent and not responded to. No text was ever received. They said to reschedule he would have to wait three months. Who sends texts to geriatric patients with Parkinson’s? He doesn’t even text and would never agree to it. No one cared. Too bad for them. Going elsewhere in the future.

staff should be fired. It is very dangerous not responding to requests for refills even though i left message on the refill line I may haveto go to the hospital because of withdrawal from this medication.

I've been with Dr Henry for several years. While I have no issue with him, there have been several times that my refills were not called in. I called, as required & left the refill message & yet no-one bothered to send the script, or return further calls to the nurses line. I understand if an office gets busy, but this has happened to many times & I'm tired of suffering because of it. Pain patients already have to beg to be treated, then ignored on a whim? The apathy in this office is just unreal.

If your follow his directions he’s the best doctor in the world! !!!!!!

I think everyone is wrong I'm starting back with him I think he's a dam good dr

This Staff are incompetent, the front desk thinks they are Doctors and the phone is useless, you call go to voicemail and never get anything back. This practice is for profit only they dont care about your health they want to put you on pain meds NAME Brand so they get kick backs from the pharmaceutical company. You may see the doctor once and enjoy dealing with fools for the rest of your time here, you wont get anywhere here, they are truly incompetent Its all about drugs here.

Dr. Henry’s office deserves ZERO stars! First off, they don’t answer the phone and so you always have to leave voicemails and wait for them to call you back. I even had to show up to the office one time because I needed to speak with someone. I am disgusted with the staff there and lack of care I have received. I will never ever go back here. Wasted 7 weeks of my life and now I have to find a new doctor!

Update: Dr. Henry's office performed a drug test without excluding the known prescriptions, vitamins, or over the counter medications in order to ascertain illicit drugs, and then "fired me" as a patient, without any explanation, after requiring the signing of a 7 page pain management agreement that tells me what I can eat, drink, etc. requires you to be available within 2 hours of a phone call, and requires you to constantly report in where you are. Perhaps he is being sued. Beware!

Dr. Henry prescribes my father 150 opioid pills every month, and he has been addicted for five years now. Every month is a rollercoaster. He goes through waves of being high/dopey/falling asleep standing up, to manic where he starts a million projects around the house and barely sleeps, to going through withdrawal and being irate. This has completely destroyed our relationship and continuously tears our family apart. I don't understand how a doctor can be so irresponsible and oblivious.

I showed up for a scheduled appointment today (that I waited two months for), and was turned away, because his previous office staff (which were rude, and exteremely incompetent) didn't in-put my appointment correctly for the new office. I intend on billing Dr. Ashraf Henry, $50.00 for my missed appointment. On my previous visit, I spent over two and a half hours in the the waiting room, all to basically advocate for my own care. Horrible Doctor, horrible Staff, don't waste your time here.

Completely incompetent staff. Waited two hours for my first appointment. They "lost" my second appointment and was told there wasn't nothing I could do. Penny, at the front desk, doesn't have a clue. She is rude and gives misinformation.

Dr. Henry is the best doctor I have out of 7 of them. He has great bedside manners. The office staff I love penny and Jen .. I like talking to penny cause she makes me feel like there is light at the end of my problems. I'm a very persitant person but they are always nice and understanding....I wouldn't trade them for anything... Thank you for letting me express myself... Lisa Morris