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Dr. Eric Holbrook, MD

Dr. Eric Holbrook, MD

Rhinology*
25+ years of experience

Dr. Eric Holbrook, MD is a rhinology specialist in Boston, MA and has over 25 years of experience in the medical field. He graduated from State University of New York Upstate Medical University Norton College of Medicine in 1996. He is affiliated with Massachusetts General Hospital. He is accepting new patients and telehealth appointments.

3.9 Star Rating
Based on 24 reviews 3.9 Star Rating (24 reviews)

Practice

243 Charles St Boston, MA 02114
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Holbrook specializes in the area of Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
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Dr. Holbrook's Reviews

Likelihood to recommend Dr. Holbrook

3.9
24 ratings, 17 with a written review
5 star
71%
71%
4 star
0%
0%
3 star
0%
0%
2 star
4%
4%
1 star
25%
25%

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Excellent Doctor
I have been seeing Dr. Holbrook for many years. He is knowledgeable, easy to understand and incredibly skillful with the scope. Never hurts! He knows immediately what is going on and has a plan of action. Dr. Holbrook is patient and listens, really listens ,to what you have to say. If my family members needed an otolaryngologist, they said they would go to him based only recommendation.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Mary Ann Sperandio – Mar 17, 2025
That is quite a testimonial, Mary Ann. Thank you... Read More
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Very kind, caring and knowledgeable. I am very thankful to have Dr Holbrook as my physician for many years now.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 30, 2024
Dr. Holbrook's Reply –
Thank you so much for your positive feedback!
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So disappointed
Find another Sinus Center. Dismissive Doctor. Waited 4 months to see this Dr Didn’t address the underlying issue. Gave me me a netti pot and sent me on my way
What went well
  • I felt respected
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
May 27, 2024
Hello, we’re sorry to hear about your experience.... Read More
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Best Sinus Doctor
Saw Dr. Holbrook several times for chronic sinusitis before choosing sinus surgery as recommended. The surgical process was positive and problem free. Dr. Holbrook was excellent at explaining the procedure, performing the surgery, and explaining the results afterwards. His knowledge, experience, and compassion are among the best you will find in the medical field.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 10, 2024
Thank you for your kind words and this wonderful... Read More
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Excellent physician
Dr. Holbrook is a very professional, kind and down to earth doctor. He has a wonderful way about him, a calming, caring personality. He skillfully performs a painless endoscopy with no numbing agents, and if you're inclined to watch on the monitor he explains the procedure as he goes along and will answer questions. I also underwent a day surgery with him and the results have been excellent. I never feel rushed in his office. He's an excellent doctor and I highly recommend him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 03, 2024
Thank you for sharing your positive experience... Read More
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Disappointing
Dr Holbrook didn’t bother to hear my concerns. Didn’t share a plausible explanation and called everything a co-incidence.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Ss – Feb 03, 2024
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Dr. Holbrook is always friendly and personable. He takes my history since my last visit and always does a complete physical exam and discusses his findings.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Courtney Neff – Nov 27, 2021
Hi Courtney, thank you for sharing your positive... Read More
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Did not feel this physician treated the condition or listened to my concerns.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Lori – Jul 30, 2021
Dear Lori, we are sorry to hear about your... Read More
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He was very personable and was very thorough in his examination. He offered a trial treatment plan for a month to see if conditions improve. Then I am to call his office and let them know if anything changed for the better.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 27, 2021
Thank you for taking the time to share your... Read More
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Superb.
What went well
No results
What could be improved
No results
Helpful
Mar 26, 2021
Dr. Holbrook's Reply –
Thank you so much for the positive review!
×Post a ResponseAre you Dr. Holbrook?
Dr Holbrook is very thorough, kind and professional. I have been his patient for many years and he has always been able to help my issues with taste and smell. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 10, 2021
Thank you for your positive comments! We are... Read More
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Dr Holbrook is an excellent doctor and an exceptional surgeon. He took a very conservative approach with me in the treatment of chronic sinusitis. The treatment did not prove to solve my issues so he operated on me recently to resolve them. The treatment I received at MEII (Mass Eye and Ear) was tremendous and all of the nurses there viewed Dr Holbrook in the highest regard. The surgery was successful and Dr Holbrook has me breathing again after years of lost sleep and constant nasal infections.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tim Phillips in Boston, MA – May 14, 2018
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I went to see Dr. Holbrook because I had no sense of smell or taste. I was really pleased with his wonderful demeanor. He put my mind at ease that I would get some or partial smell back. He reassured me it was from the flu I had in 2017 and not anything more serious.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Joann Sorrentino in North Providence, R.I. – Mar 10, 2018
Thank you for the positive feedback on Dr.... Read More
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Dr. Holbrook is the best. He takes the time to listen to you. He helped me with my chronic sinusitis. I highly recommend this excellent physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Diane Raftery in Salem, MA – Jan 16, 2018
Hi Diane Raftery, thank you so much for your... Read More
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I have chronic sinus problems. I had seen other local doctors and had 1 surgery prior to making an appointment at Mass Eye and Ear to see Dr. Holbrook. I was always getting sinus infections, and difficult time breathing because everything was swollen, couldn't smell anything, etc. Dr. Holbrook changed it all. He did another surgery and the course of treatment since has almost kept me from having any sinus infections. Well worth the long 2 plus hour drive.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Christine in Swanzey, NH – Feb 12, 2017
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Went to see Dr. Holbrook for my Sinus problem. It took a long time to see him, but that wasn't my problem... my main complaint is that he used the nose microscope/camera without the numbing spray! He was the first MD I saw for this problem so I didn't know better to ask for the numbing spray. It wasn't until I saw another MD that told me about the numbing spray that I realized he did that on purpose, probably enjoyed seeing me in pain... never again!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Kat in Stoughton, MA – Dec 30, 2016
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I waited over an hour (after my scheduled appointment) for the doctor to see me. I left after an hour and 15 minutes and re-scheduled. What is the point of an appointment?
What went well
  • Appointment scheduling
What could be improved
  • Long wait times
3 others found this helpful
Helpful
T. Hauser in Bolton, MA – Jul 09, 2016
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About Me

care philosophy

Dr. Eric Holbrook is a fellowship-trained rhinologist & sinus specialist at Mass. Eye and Ear. He diagnoses & treats conditions related to the nose and sinuses.
  • Rhinology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Med College Of Virginia

    Fellowship Hospital
  • University Of Nebraska

    Fellowship Hospital
  • Suny Health Science Center

    Internship Hospital
  • State University Of New York Upstate Medical University Norton College Of Medicine

    Medical School, 1996
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Massachusetts Eye and Ear243 Charles St Boston, MA 02114
1

Affiliated Hospitals

  • Massachusetts General Hospital

    55 Fruit St
    Boston, MA 02114
    Recipient of 31
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Surgical Care Excellence Award™ (2025)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    86%
    Patients would recommend the hospital to friends and family

    21% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality