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Dr. Gregory Randolph, MD

Dr. Gregory Randolph, MD

Ear, Nose, and Throat*
35+ years of experience

Dr. Gregory Randolph, MD is a head & neck surgery otolaryngologist in Boston, MA and has over 35 years of experience in the medical field. He graduated from Weill Cornell Medical College in 1987. He is affiliated with medical facilities such as Wentworth-Douglass Hospital and Brigham and Women's Hospital. He is accepting new patients and telehealth appointments.

4.2 Star Rating
Based on 39 reviews 4.2 Star Rating (39 reviews)

Practice

243 Charles St Boston, MA 02114
Telehealth available
(617) 573-4115

Dr. Randolph is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Randolph specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ • See hospitals
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Dr. Randolph's Reviews

Likelihood to recommend Dr. Randolph

4.2

39 ratings, 20 with a written review
5 Star
74%
74%
4 Star
5%
5%
3 Star
0%
0%
2 Star
3%
3%
1 Star
18%
18%

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RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 07, 2025
Thank you for taking the time to share your...Read More
×Post a ResponseAre you Dr. Gregory Randolph, MD?
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
2 people found this helpful
Helpful
L Miller – Aug 01, 2024
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What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Kevin – Jul 17, 2023
Dr. Randolph's Reply –
Thank you for your feedback, Kevin!
×Post a ResponseAre you Dr. Gregory Randolph, MD?
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Jun 06, 2023
Hello, we are sorry to hear about your...Read More
×Post a ResponseAre you Dr. Gregory Randolph, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 person found this helpful
Helpful
Oct 26, 2022
Thank you so much for your wonderful review! We...Read More
×Post a ResponseAre you Dr. Gregory Randolph, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
  • Long wait times
Helpful
Najat Chaouni – Oct 13, 2022
Dr. Randolph's Reply –
Hi Najat, thank you for your feedback!
×Post a ResponseAre you Dr. Gregory Randolph, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bill from Portland – Aug 18, 2022
Hi Bill, thank you for taking the time to share...Read More
×Post a ResponseAre you Dr. Gregory Randolph, MD?
What went well
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Appointment was rushed
  • Long wait times
Helpful
Aug 05, 2022
×Post a ResponseAre you Dr. Gregory Randolph, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ed D. – Jun 21, 2022
Hi Ed, thank you for taking the time to post a...Read More
×Post a ResponseAre you Dr. Gregory Randolph, MD?
What went well
  • Appointment scheduling
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
2 people found this helpful
Helpful
Jun 20, 2022
Hello, we are sorry to hear about your...Read More
×Post a ResponseAre you Dr. Gregory Randolph, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
LORI J PACHICO – Sep 03, 2021
Hi Lori, thank you for sharing your positive...Read More
×Post a ResponseAre you Dr. Gregory Randolph, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 24, 2021
We are so happy to hear about your experience...Read More
×Post a ResponseAre you Dr. Gregory Randolph, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carter Hord – Nov 24, 2020
Thank you, Carter; we really appreciate your...Read More
×Post a ResponseAre you Dr. Gregory Randolph, MD?
What went well
No results
What could be improved
No results
Helpful
Nov 09, 2020
Dr. Randolph's Reply –
Thank you; we really appreciate your feedback!
×Post a ResponseAre you Dr. Gregory Randolph, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Judie Day – Oct 27, 2020
Judie, thank you for sharing your positive...Read More
×Post a ResponseAre you Dr. Gregory Randolph, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lee Leavitt – Aug 31, 2020
Thank you for your kind review of Dr. Randolph,...Read More
×Post a ResponseAre you Dr. Gregory Randolph, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Aug 18, 2019
Thank you for taking the time to share your...Read More
×Post a ResponseAre you Dr. Gregory Randolph, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
4 people found this helpful
Helpful
Lindsay Adams in Chicopee, MA – Oct 29, 2018
×Post a ResponseAre you Dr. Gregory Randolph, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
5 people found this helpful
Helpful
Arundel, ME – May 05, 2017
×Post a ResponseAre you Dr. Gregory Randolph, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
18 people found this helpful
Helpful
Deb S. in Salem, MA – Apr 09, 2016
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Know Before You Go

About Me

biography

Dr. Gregory Randolph, MD is a head & neck surgery otolaryngologist in Boston, MA and has over 35 years of experience in the medical field. He graduated from Weill Cornell Medical College in 1987. He is affiliated with medical facilities such as...read more

  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Mass Eye And Ear Infirmary

    Fellowship Hospital, 1993

  • Ny Hospital - Cornell Medical College

    Internship Hospital, 1988

  • Weill Cornell Medical College

    Medical School, 1987
American Board of Medical Specialties®
American Board of Otolaryngology
- 
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Dr. Randolph is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Focus on Asthma

    Locations

    Practice

    Massachusetts Eye and Ear243 Charles St Boston, MA 02114
    1
    Massachusetts General Hospital55 Fruit St Boston, MA 02114
    2

    Affiliated Hospitals

    • Massachusetts General Hospital

      55 Fruit St
      Boston, MA 02114
      Recipient of 31
      hospital awards

      America's 250 Best Hospitals Award™ (2025, 2024)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      Surgical Care Excellence Award™ (2025)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      90%
      Patients said they were given information about recovering at home

      6% higher than the national average

      86%
      Patients would recommend the hospital to friends and family

      21% higher than the national average

      View all patient feedback

    • Nantucket Cottage Hospital

      57 Prospect St
      Nantucket, MA 02554

      How patients felt about the care they received at this hospital.

      89%
      Patients said they were given information about recovering at home

      1% higher than the national average

      86%
      Patients said that nurses always listened to them and explained things well

      4% higher than the national average

      View all patient feedback

    • Brigham and Women's Hospital

      75 Francis St
      Boston, MA 02115
      Recipient of 31
      hospital awards

      America's 250 Best Hospitals Award™ (2025)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      Outstanding Patient Experience Award™ (2024, 2023, 2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      91%
      Patients said they were given information about recovering at home

      7% higher than the national average

      84%
      Patients said that nurses always listened to them and explained things well

      9% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality